HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Relax + Recharge at Our San Antonio Riverwalk HotelExperience the historic ambiance and friendly service of Holiday Inn Express San Antonio – River Walk Hotel, located downtown in the remodeled 1878 Bexar County Jail building. This historic building was built with the same materials, native Texas limestone, as the historic Alamo, San Antonio Missions and other historic buildings.Our San Antonio, TX hotel is your gateway to the city. We're situated 3 blocks to the River Walk, San Antonio Missions a UNESCO World Heritage List, and a quick half-mile trip to the Henry B. Gonzales Convention Center. Hop the trolley at the corner of our block for an easy ride to the Alamo, Tower of Americas, and the Alamodome.We also benefit our business guests. A centrally located San Antonio hotel in downtown, we're located near Valero Energy, Coca-Cola and Pepsi, Boeing and Fort Sam Houston. Enjoy free high-speed Internet and a 24-hour business center.Whether business trips, family vacations or romantic getaways in San Antonio, TX, our comfortable rooms welcome you. Upgraded amenities in our guest rooms include microwave, minifridge, Keurig coffee maker and flat screen TVs. You'll find lots to love throughout our Riverwalk hotel: a sparkling pool, fitness center,and hot breakfast Bar. Stay better & save more with our San Antonio hotel deals.A refreshing stay in the heart of it all – that's Holiday Inn Express Riverwalk Area hotel!
Location
Holiday Inn Express San Antonio N-Riverwalk Area by IHG
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, cockroaches, and unkempt bathrooms.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor attitudes and unprofessional behavior.
Parking Problems
Guests frequently mentioned the inconvenient parking situation, including additional fees and the need to walk a distance to the hotel.
Location Benefits
The hotel is well-located near the Riverwalk and downtown attractions, which was positively noted by many guests.
Breakfast Quality
The breakfast offerings were generally well-received, with many guests enjoying the variety and quality of food.
ER
eduardo perez rangel
Jan 6, 2026
3.0
La ubicación del hotel es excelente y las habitaciones muy acogedoras. Sin embargo tienen que hacer algo con la persona que atiende en el turno de la tarde es nefasta, en el momento en que escucha que hablas en español se pone de malas. E visto varios comentarios y opiniones negativos de esta persona (hombre), y sin embargo sigue ahi. Otro punto negativo es el estacionamiento, tienes que pagar te dan una tarjeta pero tienes que dejarlas en cuanto la.usas y al regresar tienes que pasar por ella al hotel para poder volver a entrar al estacionamiento, esto cada vez, que salgas, es muy molesto.
LW
Lauren Welch
Jan 3, 2026
2.0
There is much needed organization at this site. The door wouldn't open and maintenance came to tell us that we needed to pull the door knob up. We asked for a bath tub stopper and were told they didn't have any to give. There is no info online or in a confirmation email that says where parking is or how to park. We were also not told that you needed a pass to get out of the parking garage at exit. Please be better - these should be easy fixes! Wouldn't stay here again.
RB
Rovilyn Bayno
Jan 2, 2026
2.0
Disappointing stay that they have a one broken washing machine for all rooms to use and do not even have another option or idea of where we can do our laundry. Rooms don't have window that can be open..Only what was nice was the coffee bar is always opened..and in fact, they overcharged us, and nobody take or returns our calls about this.
MS
Maria jose sanchez
Dec 28, 2025
2.0
In general hotel is old, well located at san antonio downtown.
Room not clean, with real basic amenities, meaning small microwave, coffee maker and small fridge.
But it has almost no parking lot and service desk service is really terrible, with bad manners.
You can find better options, avoid staying at this hotel.
New update:
After just one night, we had to leave because of the poorly clean, we found cockroach live walking in the bed, some hair and mold in the bathroom. And a mysterious bag on the corner.
Do not stay at this hotel!!
TB
Travis Blank
Dec 24, 2025
5.0
I truly enjoy staying at these hotels and this one was no different. The stay was fabulous. We were warmly welcomed in and the front desk receptionist was outgoing, warm friendly and went above and beyond to help. The room was very spacious and clean. I love how they provide dove products both at the sink and in the shower. The rooms have a safe, coffee and a mini fridge. The parking is very convenient and the charge is more then reasonable. It's within walking distance or food, stores, the Alamo and the riverwalk. The breakfast is extremely good with eggs, cheese omlettes, sausage, cereal, fruit, yogurt, bagels, bread, muffins, pancakes and more. It's very clean and the attendant was very attentive to the area.
Frequently Asked Questions About Holiday Inn Express San Antonio N-Riverwalk Area by IHG
What are the check-in and check-out times at Holiday Inn Express San Antonio N-Riverwalk Area by IHG?
Check-in time is 3:00 PM, and check-out time is 11:00 AM.
Is free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas.
Does the hotel offer complimentary breakfast?
Yes, a free buffet breakfast is available for guests.
Are pets allowed at the Holiday Inn Express San Antonio N-Riverwalk Area?
No, pets, including dogs and cats, are not allowed at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking, mobility accessibility, and has an elevator.
Are there fitness facilities available on-site?
Yes, the hotel features a free fitness center with an elliptical machine, free weights, and a treadmill.
Does the hotel have a business center?
Yes, a 24-hour business center is available for guests.
Are there any nearby historical landmarks to visit while staying at the hotel?
Yes, the hotel is located near the Old Bexar County Jail, a historic landmark and fountain, and it is also just three blocks from the San Antonio River Walk and the Alamo area.
How can guests easily travel to major attractions like the Alamo or Tower of Americas from the hotel?
Guests can hop on the trolley at the corner of the block near the hotel for easy rides to attractions such as the Alamo, Tower of Americas, and the Alamodome.
What nearby dining options are available close to the hotel?
Nearby dining options include Domino's Pizza for fast food, Sojourn Trading Co. offering cocktails and a bar atmosphere, and Reyes Bar, which is a pub and restaurant.