Business Details
About
HotelWedding VenueBusiness Meeting Locations
Relax + Recharge at Our San Antonio Riverwalk HotelExperience the historic ambiance and friendly service of Holiday Inn Express San Antonio – River Walk Hotel, located downtown in the remodeled 1878 Bexar County Jail building. This historic building was built with the same materials, native Texas limestone, as the historic Alamo, San Antonio Missions and other historic buildings.Our San Antonio, TX hotel is your gateway to the city. We're situated 3 blocks to the River Walk, San Antonio Missions a UNESCO World Heritage List, and a quick half-mile trip to the Henry B. Gonzales Convention Center. Hop the trolley at the corner of our block for an easy ride to the Alamo, Tower of Americas, and the Alamodome.We also benefit our business guests. A centrally located San Antonio hotel in downtown, we're located near Valero Energy, Coca-Cola and Pepsi, Boeing and Fort Sam Houston. Enjoy free high-speed Internet and a 24-hour business center.Whether business trips, family vacations or romantic getaways in San Antonio, TX, our comfortable rooms welcome you. Upgraded amenities in our guest rooms include microwave, minifridge, Keurig coffee maker and flat screen TVs. You'll find lots to love throughout our Riverwalk hotel: a sparkling pool, fitness center,and hot breakfast Bar. Stay better & save more with our San Antonio hotel deals.A refreshing stay in the heart of it all – that's Holiday Inn Express Riverwalk Area hotel!
Location
Holiday Inn Express San Antonio N-Riverwalk Area by IHG
120 Camaron Street, San Antonio, TX
78205, United States
Hours
Reviews
3.5
1,245 reviews
5 stars
441
4 stars
277
3 stars
166
2 stars
132
1 star
229
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and poor customer service.
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, bathrooms, and common areas.
Location and Accessibility
The hotel is well-located near the Riverwalk, but guests reported difficulties with parking and navigating the area, especially with luggage.
Breakfast Quality
The breakfast was generally well-received, with many guests enjoying the variety and quality, although some noted inconsistencies in service.
Room Conditions
Rooms were described as decent but often had issues such as unpleasant odors, outdated decor, and maintenance problems.
- JLJustin LillardNov 18, 20251.0The room was alright but I booked two rooms through Hotel Engine and this place still charged my card when I arrived. I had Hotel Engine call them and correct the issue and no refund was given. I then called customer service and tried to get a refund that way and no refund was received. They basically stole money with the refusal to refund two rooms that I was double charged for. Would not recommend coming here.
- ABAntoinette BroussardNov 6, 20255.0Latrice had 5 star customer service and definitely willl back to stay. Rooms were clean, reception area was clean.
- ETEsther Trevino-RodriguezNov 1, 20252.0It’s on a good location, but that’s probably the only positive. We checked in, went to the room and turned down the ac as it was pretty warm in the room, then we left for dinner. We came back and the room was still hot, the ac unit wasn’t working. Called front desk, and the lady was very understanding and she offered us to either provide a fan for the room or be moved to another room in a different floor. As per parking, as it is in downtown and shown in the description of the hotel, parking is $20. The hotel itself has about 5-6 parking spaces only “available for diamond status” but make sure you’re driving a small car and one handicap space. Everyone else needs to park around the corner in a public paid parking with no security. At check in the provide a card for you to get in and out of the parking lot. Keep in mind it doesn’t have direct access to the hotel. When we checked out the girl said we needed the card to leave the parking lot and to come back and drop it off. That was pretty annoying. The hotel parking description doesn’t mention anything about using pubic parking. Breakfast was not good. There’s barely any table space in the area so we had to take it to our room.
- SGSelena GutierrezOct 28, 20251.0The entrance of the hotel looked like we were in the back of an alley. No one was helpful at the front desk. On the second day of our stay there were guests trying to get into an our room, the front desk assigned them our room number because the hotel had us as a no show. We had already been there for 24hours. When they tried to resolve the issue they wanted us to provide our credit card again. The only great thing about this hotel was the coffee bar. The rooms were decent We had to call the front desk for garbage pick up or if we needed extra toilet paper or more towels. Housekeeping didn't come on their own. As we were told at the front desk they would come every other day. The pool and the pool area were dirty. Garbage everywhere. Patio furniture was filthy.
- LCLiberty ChaninOct 25, 20255.0We had a fantastic experience at the Holiday Inn Express San Antonio North Riverwalk area. Andrea at the front desk was extremely helpful and welcoming—she really made us feel at home and was even able to hold our bags at the back since we got there early before check in. The location is perfect, just a few minutes’ walk to the Riverwalk, which made exploring downtown super easy. Breakfast was delicious with plenty of options to start the day right. Overall, we really enjoyed our stay and would definitely come back! Very affordable too!
Frequently Asked Questions About Holiday Inn Express San Antonio N-Riverwalk Area by IHG
What are the check-in and check-out times at Holiday Inn Express San Antonio N-Riverwalk Area by IHG?
Check-in time is 3:00 PM, and check-out time is 11:00 AM.
Is free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas.
Does the hotel offer complimentary breakfast?
Yes, a free buffet breakfast is available for guests.
Are pets allowed at the Holiday Inn Express San Antonio N-Riverwalk Area?
No, pets, including dogs and cats, are not allowed at the hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking, mobility accessibility, and has an elevator.
Are there fitness facilities available on-site?
Yes, the hotel features a free fitness center with an elliptical machine, free weights, and a treadmill.
Does the hotel have a business center?
Yes, a 24-hour business center is available for guests.
Are there any nearby historical landmarks to visit while staying at the hotel?
Yes, the hotel is located near the Old Bexar County Jail, a historic landmark and fountain, and it is also just three blocks from the San Antonio River Walk and the Alamo area.
How can guests easily travel to major attractions like the Alamo or Tower of Americas from the hotel?
Guests can hop on the trolley at the corner of the block near the hotel for easy rides to attractions such as the Alamo, Tower of Americas, and the Alamodome.
What nearby dining options are available close to the hotel?
Nearby dining options include Domino's Pizza for fast food, Sojourn Trading Co. offering cocktails and a bar atmosphere, and Reyes Bar, which is a pub and restaurant.