GO RIO San Antonio River Cruises

Reviews

• MV

  Marlee December Vlogs

  2 days ago
  5.0
  It was a lovely experience. It can get crowded in the touristy area of the River Walk but the area near the dam is less crowded and I was able to capture some photos of the beautiful murals along the river. My daughter and I also enjoyed the Riverboat Tour, and the history of the River Walk. We even saw the birth place of Carol Burnette, the Selena overpass, and a few other exciting things along the River. Also if your feeling a little nauseous or need a bandaid or feminine products for the ladies, there is a CVS along the Riverwalk as well.
• JP

  Juan Pineda

  2 days ago
  5.0
  Que buena experiencia el haber venido a conocer San Antonio este fin de semana que celebra a San Patricio (17marzo). El paseo en el río con la narración del amigo lanchero fue en español y para los que no dominamos el inglés pues mejora bastante la experiencia. Super recomendado por un humilde turista de Monterrey, Nuevo León, México.
• SB

  Stephanie Bauer

  4 days ago
  5.0
  This is a wonderful cruise option. The historical facts and scenery are excellent. The guides are well informed and create a pleasant experience. I did purchase the picture from the tour but then lost it when it got left at a restaurant. Is there anyway to reorder the photos?
• DC

  Debbie Creager

  Mar 8, 2026
  5.0
  From start to finish, it was the perfect way to explore the River Walk. The boat ride was smooth, relaxing, and offered such a beautiful view of everything along the river — it truly gives you a whole new perspective of the city. Our tour guide was fantastic. He was knowledgeable, engaging, and full of fun facts and history that made the ride even more memorable. If you’re visiting San Antonio (or even if you’re a local!), this cruise is a must-do. Beautiful scenery, a comfortable ride, and an awesome guide — we couldn’t have asked for a better experience!
• UM

  UnderCover Boss Marketing

  Feb 15, 2026
  1.0
  I do not make accusations lightly, nor do I write negative reviews without serious cause. However, what occurred during this interaction raises significant concerns regarding discriminatory treatment. We were recommended to visit Go Rio Cruises to by family members from Florida based on our prior positive experiences. we have documented disabilities and are accompanied by trained service animals, as well as our young son. These service animals are professionally trained, well-behaved, and have traveled extensively on planes and boats without incident. Upon arrival, we spoke with Albert, who identified himself as the manager, along with the captain. When they inquired about ticket pricing, Albert looked directly at the service animals and stated, “No pets allowed.” After being informed that the animals were service dogs assisting individuals with disabilities, his response was, “I guess I have no choice then. Go buy your tickets.” The tone and demeanor were dismissive and inappropriate. Due to the small size of the vessel and the mobility considerations involved, we requested a reasonable accommodation: that the mother and child be permitted to board first while i purchased the tickets, to ensure safe boarding with the service animals. This request was denied with the statement by the captain, “This cruise is in Spanish; maybe you want the one in English.” However, we speak both languages and did not mind, making the comment unnecessary. He again suggested it was not their problem and told them to buy the tickets first. When they asked the captain for assistance to ensure safe boarding given the circumstances, both the manager and captain reportedly laughed and again refused assistance. When questioned about the apparent hostility and whether it was related to the disabilities or service animals, Albert responded, “No, you are rude with your dogs.” This response was not only unprofessional but indicative of bias and hostility toward individuals lawfully accompanied by service animals. For the record, under the Americans with Disabilities Act (ADA), Title III, businesses open to the public are legally required to permit service animals to accompany individuals with disabilities in all areas where the public is allowed. Service animals are not pets, and policies prohibiting pets do not apply to them. Furthermore, businesses are required to provide reasonable accommodations unless doing so would fundamentally alter the nature of the service, which was not the case here. The dismissive conduct, refusal to provide reasonable assistance, and tone used throughout the interaction created an environment that was hostile and discriminatory in effect. This matter will be formally reported to the appropriate authorities for review under federal ADA compliance standards. Businesses serving the public carry both legal and ethical responsibilities. We are deeply disappointed by the conduct displayed by the manager, Albert, and the captain, and we urge others with disabilities to be aware of this experience when considering this company.