Candlewood Suites San Antonio Airport by IHG

3.9
598 reviews
Hotel Exterior

About

HotelWedding VenueConference Center
Embrace comfort and relaxation at the Candlewood Suites San Antonio Airport! Enjoy hassle-free travel with our complimentary shuttle from the San Antonio International Airport, just 2.0 miles from our hotel. Our hotel places you near a variety of top area attractions, such as the upscale North Star Mall, Downtown San Antonio, San Antonio Riverwalk, The Pearl Brewery, Six Flags Fiesta Texas, and the Alamo City's scenic sights. Retreat to your pet-friendly, and spacious Suite, which features fully-equipped kitchenettes, full-size refrigerators, ice makers, microwaves, stove tops, and dishwashers. We offer a more casual kind of stay, including all the comforts and conveniences you need to be at your best. High-speed Wi-Fi access and a plug & play connectivity station. Meet and mingle with friends or colleagues at Outdoor Gazebo Grill area and pool. Maintain your exercise routine at our on-site gym. Enjoy grab-and-go meals and snacks at the Candlewood Cupboard, our 24-hour pantry. If you'll be hosting a business meeting or family celebration during your visit, reserve our meeting room. Elevate your upcoming Texas travel experience at Candlewood Suites San Antonio Airport.

Location

Candlewood Suites San Antonio Airport by IHG
418 Portland Road, San Antonio, TX
78216, United States

Hours

Reviews

3.9
598 reviews
5 stars
315
4 stars
102
3 stars
74
2 stars
31
1 star
76

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous guests reported problems with cleanliness, including dirty rooms, roaches, and unkempt bathrooms.

Customer Service

Customer service experiences varied widely, with many guests citing rude or unhelpful staff, particularly at the front desk.

Noise Problems

Several reviews mentioned excessive noise from other guests and external sources, making it difficult to sleep.

Reservation Problems

Multiple customers experienced issues with reservations being canceled or not honored, leading to significant inconvenience.

Safety Concerns

Guests expressed concerns about safety, including vehicle break-ins and inadequate security measures.
  • DP
    David Petrusaitis
    3 days ago
    5.0
    It was a pleasant stay for the weekend. The front desk greeted me with a smile upon check-in and got me situated on the 2nd floor Nothing negative to say, if anything, maybe look into installing USB outlets.
  • RV
    Rhett Vorster
    Nov 14, 2025
    5.0
    Clerk's medication negatively affected her ability.
  • LL
    Lingabb
    Oct 20, 2025
    1.0
    Deposit Scammers!! Claimed I stole a TV out of the room and refused to check cameras! Be careful because on the website it shows if you’re a member you won’t be charged a deposit but I still was.
  • WG
    Wendy Gonzalez
    Oct 13, 2025
    1.0
    Horrible hotel! The whole night dogs were barking next to us and the fire alarm in our room kept going off. When I let the front desk know of the issues, they had already been told by previous guests that the fire alarm was going off. The front desk told me their manager would call me but I have heard nothing from them. Don't stay here, spend a little extra money so you can actually get a good nights sleep.
  • JB
    judd baer
    Oct 11, 2025
    1.0
    They canceled my reservation without telling me and I didn't find out until 1:30 in the morning. Doesn't look like a great hotel to be honest based on the lobby and the amount of sketchy people hanging out in the parking lot. Also had to wait 15 minutes for the desk worker to show up.

Frequently Asked Questions About Candlewood Suites San Antonio Airport by IHG

Does Candlewood Suites San Antonio Airport offer free parking for guests?

Yes, free parking is available for guests at Candlewood Suites San Antonio Airport.

Is there a shuttle service between the hotel and San Antonio International Airport?

Yes, there is a free airport shuttle service available to guests.