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About
HotelWedding VenueConference CenterCandlewood Suites
Embrace comfort and relaxation at the Candlewood Suites San Antonio Airport!
Enjoy hassle-free travel with our complimentary shuttle from the San Antonio International Airport, just 2.0 miles from our hotel.
Our hotel places you near a variety of top area attractions, such as the upscale North Star Mall, Downtown San Antonio, San Antonio Riverwalk, The Pearl Brewery, Six Flags Fiesta Texas, and the Alamo City's scenic sights.
Retreat to your pet-friendly, and spacious Suite, which features fully-equipped kitchenettes, full-size refrigerators, ice makers, microwaves, stove tops, and dishwashers.
We offer a more casual kind of stay, including all the comforts and conveniences you need to be at your best.
High-speed Wi-Fi access and a plug & play connectivity station.
Meet and mingle with friends or colleagues at Outdoor Gazebo Grill area and pool. Maintain your exercise routine at our on-site gym. Enjoy grab-and-go meals and snacks at the Candlewood Cupboard, our 24-hour pantry.
If you'll be hosting a business meeting or family celebration during your visit, reserve our meeting room.
Elevate your upcoming Texas travel experience at Candlewood Suites San Antonio Airport.
Location
Candlewood Suites San Antonio Airport by IHG
418 Portland Road, San Antonio, TX
78216, United States
Hours
Reviews
3.9
605 reviews
5 stars
318
4 stars
105
3 stars
74
2 stars
33
1 star
75
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including reports of roaches, dirty linens, and unclean bathrooms.
Customer Service
Customer service experiences varied widely, with some guests praising friendly staff while others reported rude or unhelpful interactions.
Safety Concerns
Several guests expressed concerns about safety, particularly regarding vehicle break-ins and the lack of security measures.
Room Conditions
Many reviews mentioned outdated and poorly maintained rooms, with issues such as broken appliances and inadequate housekeeping.
Convenient Location
The hotel is noted for its convenient location near the airport, making it suitable for travelers.
- JAJaci Ahern1 day ago5.0The service was wonderful. Everyone was so nice & helpful. If coming to San Antonio again, will definitely stay here.
- DBDonna BushDec 28, 20252.0It has it's pros and cons. They have a serious roach problem and the owner is all about the money and less about the guests experience. Cars are broken into and the lack of security is ridiculous. If you choose this place, make sure you get your incidental charges back, some guests have had to contact corporate.
- ABaustin bartonDec 7, 20252.0Had some stuff stolen out of the back of my truck the first night. Strapped down and netted in, got woken up at 4am by a local officer. He said avoid that hotel/area at all cost. If you travel for work just be aware of your belongings.
- DRDenisse D RNov 30, 20254.0The Room is ok, they offer a clean and safe place where you can rest if you need to be near the airport the location is very convenient l, they offer free shuttle, the gentleman at the front desk is extremely kind, helpful and nice. We actually booked a shuttle to the airport at 5 am, they took us there, however , our plane was late , so I called him back to see if he could pick me up again and bring me back to the hotel until my rescheduled flight would depart , they didnt have a problem helping us back, we were super grateful. They offer free coffee and a great service. THANK YOU VERY MUCH. No free breakfast but free coffee.
- DPDavid PetrusaitisNov 22, 20255.0It was a pleasant stay for the weekend. The front desk greeted me with a smile upon check-in and got me situated on the 2nd floor Nothing negative to say, if anything, maybe look into installing USB outlets.
Frequently Asked Questions About Candlewood Suites San Antonio Airport by IHG
Does Candlewood Suites San Antonio Airport offer free parking for guests?
Yes, free parking is available for guests at Candlewood Suites San Antonio Airport.
Is there a shuttle service between the hotel and San Antonio International Airport?
Yes, there is a free airport shuttle service available to guests.
What time are check-in and check-out at Candlewood Suites San Antonio Airport?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Are pets allowed at Candlewood Suites San Antonio Airport?
Yes, pets are welcome at the hotel, including dogs. Cats are not allowed.
Is free Wi-Fi available throughout the hotel?
Yes, free Wi-Fi is available in public areas of the hotel.
Does the hotel have fitness facilities?
Yes, the hotel offers a free fitness center with equipment including ellipticals, free weights, and treadmills.
Is housekeeping service available at the hotel?
Yes, housekeeping service is available and includes enhanced cleaning measures.
What nearby attractions can guests visit during their stay?
Guests can enjoy nearby attractions such as North Star Mall, Downtown San Antonio, San Antonio Riverwalk, The Pearl Brewery, Six Flags Fiesta Texas, and the Alamo's scenic sights.
Can guests use local transit or shuttle services to explore nearby places like Stumpy's Hatchet House or Batting Lanes 210?
Yes, the hotel offers a local shuttle service that can help guests visit nearby recreational spots such as Stumpy's Hatchet House for axe throwing and Batting Lanes 210 for batting cage activities.
Are there nearby fitness centers apart from the hotel's own gym?
Yes, guests can also visit nearby facilities like Element Luxury Fitness, 210 CrossFit, and 210 Weightlifting for additional workout options.