At the Best Western Plus San Antonio East Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus San Antonio East Inn & Suites will stand out among other hotels in San Antonio,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus San Antonio East Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Customer Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of individual employees who provided exceptional service.
Breakfast Quality
Guests frequently highlighted the quality and variety of the breakfast, describing it as better than expected with hot and fresh options.
Noise Issues
Several reviews mentioned noise disturbances from the nearby highway, impacting the overall comfort of the stay.
Room Condition
While many rooms were described as spacious and comfortable, some guests noted that certain rooms were dated or in need of maintenance.
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Rip Ross
Nov 18, 2025
5.0
Everyone who works were all very friendly and very concerned with not only my stay but everyone elses. I noticed that everyone there, truly cared about the rooms and the way you were treated here. The rooms were amazingly clean!! Plus they 50" Sony TV's in every room. The breakfast was really good! There is an attedent in the breakfast area and she was very friendly and helpful. You could tell she really cared for her area and the customers well being.
Definitely recommend staying here!!
RW
Rachel Wilson
Nov 8, 2025
5.0
We came to town for my son’s football game that was near the hotel. We live a little ways away and figured we’d stay the night. Price was pretty decent. As a professional housekeeper I was very pleased with how clean it was. Of course I did notice some things but all in all it felt clean! Which is super important to my family(it’s one of the things I check when looking into places to stay)! The bed was super comfortable!! The height on the bed was above normal but that didn’t bother us!
Breakfast was actually pretty good! And staff was friendly!
The only cons we found were:
No coffee maker in rooms(something you have to request)
LC
Luis Cartagena
Nov 7, 2025
5.0
The place is very clean and accessible for everyone including truck drivers. My unit went down and I was sent there by my company. While I waited for my truck, the front desk was great the breakfast and the shuttle also 5 🌟. The owners are great as well.
ES
Eric Smith
Oct 29, 2025
5.0
Really great budget hotel, very easy and convenient location to get to San Antonio, you can tell the owners really care about running it, they turned on the hot tub for us and the pool is very clean. Also the breakfast is excellent!
KL
Kim Langworthy
Oct 23, 2025
5.0
We stopped here on our way to Florida and it is extremely clean,has a really nice gym, room service, friendly service and breakfast in the morning. They also have cute boutique items like ladies cowboy hats,wallets, etc in the front lounge.