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Best Western Plus San Antonio East Inn & Suites

4.4
(990 reviews)

Business Details

8669 E IH-10, San Antonio, TX
78109, United States
(210) 661-8669
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus San Antonio East Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus San Antonio East Inn & Suites will stand out among other hotels in San Antonio,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus San Antonio East Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus San Antonio East Inn & Suites
8669 E IH-10, San Antonio, TX
78109, United States

Hours

Reviews

4.4
990 reviews
5 stars
666
4 stars
191
3 stars
65
2 stars
20
1 star
48

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Laura and Vilma for their exceptional service.

Cleanliness

The hotel received positive feedback regarding the cleanliness of the rooms and common areas, although some reviews noted issues with specific areas needing better maintenance.

Breakfast Quality

Guests enjoyed the breakfast offerings, describing them as good with a variety of hot and cold options, although some mentioned minor issues like butter storage.

Noise Issues

Several reviews highlighted noise from the nearby highway as a significant drawback, affecting sleep quality for some guests.

Customer Service Concerns

There were multiple complaints about rude behavior from certain staff members, particularly at the front desk, which negatively impacted some guests' experiences.
  • DG
    Daniel Garza
    Feb 23, 2026
    5.0
    So far wife and I have enjoyed everything here to the friendly and helpful staff, breakfast on site is a plus...cleaning staff comes in and touches up the place when we're out. Most definitely coming back and staying here on next visit.
  • MR
    Miley Rae
    Feb 12, 2026
    5.0
    Clean rooms, friendly service!
  • DP
    Daniel Paiz
    Feb 10, 2026
    5.0
    I was broken down for a week and these people went above and beyond to make my stay pleasant Laura at the front desk was a sweetheart but the driver of the van Akosh was a true gentleman I would recommend this place for any driver ...
  • PS
    paul solis
    Jan 31, 2026
    5.0
    Always a pleasant experience when I stay over on business. Laura is especially helpful, as well as the entire staff. Thanks Best Western Plus San Antonio East.
  • IC
    Ivette Camacho
    Jan 30, 2026
    1.0
    Don't book here, apart from being rude to the customers they are dirty, the bathroom curtains have fungus, I left some sheets on the floor because something was spilled by accident and they put them back on the bed, when I spoke to ask for them to be changed the manager came to the room with a rude attitude to tell me that if I didn't have common sense or education (just because I put the sheets on the floor and I thought that was the way to say that they are dirty) So it means that they never change the sheets 😱🤢🤮 I canceled immediately

Frequently Asked Questions About Best Western Plus San Antonio East Inn & Suites

What amenities does Best Western Plus San Antonio East Inn & Suites offer?

The hotel offers free Wi-Fi, a spacious work desk with internet access in all rooms, in-room mini fridges, and an in-house fitness room.

Where is Best Western Plus San Antonio East Inn & Suites located?

It is located at 8669 E IH-10, San Antonio, TX 78109, USA.

Brand Certified Facts from Best Western Plus San Antonio East Inn & Suites

This information is certified by Best Western Plus San Antonio East Inn & Suites and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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