Business Details
About
Hotel
At the Best Western Plus Roland Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Roland Inn & Suites will stand out among other hotels in San Antonio,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Roland Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Roland Inn & Suites
333 Roland Ave, San Antonio, TX
78210, United States
Hours
Reviews
4.4
887 reviews
5 stars
618
4 stars
132
3 stars
50
2 stars
18
1 star
69
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Jose and other staff members received consistent praise for their friendliness, helpfulness, and professionalism.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including odors, insects, and unclean rooms.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying it while others found it below average.
Room Comfort
Guests appreciated the comfort of the rooms, though some reported issues with maintenance and cleanliness.
Customer Service
While many praised the service, there were notable complaints about unprofessional behavior and lack of accountability from some staff.
- SGSebastian GonzalezNov 18, 20255.0The best service 😎
- PHPatrick HeneghanNov 5, 20255.0Had a great and comfortable stay, very quiet
- ASAnnaly SantiagoNov 5, 20255.0Jose at the front desk was really nice and rooms were super clean.. no complaints.
- EEElCompaChiloOficialNov 2, 20255.0Jose did excellent! Immediately checked us in, provided service immediately to accommodate us for the afternoon with our plans and did an excellent job!
- WHWhitnei HarrisOct 19, 20255.0My favorite go to spot when I need my peace. I love the rooms very comfortable. The staff member Jose at the front desk help me recover my belongings from a previous room we were in. Thank you
Frequently Asked Questions About Best Western Plus Roland Inn & Suites
What amenities does Best Western Plus Roland Inn & Suites offer for business travelers?
The hotel provides a spacious work desk and free internet access in all guest rooms, ensuring business travelers stay connected and productive.
Is there free Wi-Fi available at Best Western Plus Roland Inn & Suites?
Yes, free Wi-Fi is available throughout the hotel.
What are the operating hours of Best Western Plus Roland Inn & Suites?
The hotel operates 24 hours a day, 7 days a week.
Does Best Western Plus Roland Inn & Suites have facilities for fitness enthusiasts?
Yes, the hotel features an in-house fitness room for guests to maintain their workout routine during their stay.
Are mini fridges available in the guest rooms for longer stays at Best Western Plus Roland Inn & Suites?
Yes, each room includes a convenient in-room mini fridge ideal for drinks and snacks, especially for extended stays.
Where is Best Western Plus Roland Inn & Suites located?
The hotel is located at 333 Roland Ave, San Antonio, TX, 78210, USA.
How can I contact Best Western Plus Roland Inn & Suites?
You can call them at +1 210-541-5595 or fax at +1 210-541-5955.
Are there any special promotions currently offered at Best Western Plus Roland Inn & Suites?
Yes, there's a promotion where if you stay 2 nights, you get a $50 Best Western Gift Card.
What nearby points of interest can guests visit around Best Western Plus Roland Inn & Suites?
Guests can explore The San Antonio Study Group mosque nearby for cultural and community experiences.
How can nearby locations help guests access Best Western Plus Roland Inn & Suites?
Being situated near local community places like The San Antonio Study Group can assist guests in orienting themselves and navigating to the hotel with ease.