Business Details
About
Hotel
At the Best Western Plus Hill Country Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Hill Country Suites will stand out among other hotels in San Antonio,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Hill Country Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Hill Country Suites
18555 US Highway 281 N, San Antonio, TX
78258, United States
Hours
Reviews
3.8
150 reviews
5 stars
76
4 stars
29
3 stars
12
2 stars
7
1 star
26
What are people saying?
AI-generated from recent customer reviews
Room Condition
Many guests reported that rooms were dated, poorly maintained, and had cleanliness issues, including mold and stains.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rude service and a lack of accountability from management.
Safety Concerns
Multiple reviews highlighted issues with vehicle break-ins and inadequate security measures, leading to feelings of unsafety.
Breakfast Quality
The breakfast received positive feedback for variety and quality, with many guests enjoying the offerings.
Location Issues
The hotel’s location was noted as tricky to access, with some guests expressing concerns about the surrounding area.
- PCPeter ChangMD6 days ago3.0Adequate hotel. Decent edible breakfast. Not the most luxurious but very affordable just for a night’s stay. Pool was nice n clear. But the hot tub was occupied by the toads in murky waters. Kinda cheap on their single per person use shampoo n such.
- SJShannyn King JrNov 18, 20255.0I was so impressed by the dedication of the Breakfast Cook during my recent stay. Walker truly went above and beyond to ensure every guest felt welcomed and satisfied. From greeting everyone with a genuine smile to proactively replenishing items and offering assistance, Walker's commitment to customer service has exceeded all expectations. It's rare to see such a high level of attentiveness and genuine care. This level of service significantly enhanced my overall experience and made the start of my day delightful. I really appreciate Walker's outstanding efforts! 🥐😊 #CustomerService #Hospitality #AboveAndBeyond Walker is by far the BEST Breakfast Cook in ANY hotel I've ever stayed at. P.s. I've stayed at 2 resorts before
- P¡U! ?P¿Oct 27, 20255.0Zimmer sind in die Jahre gekommen dafür ist der Preis gut. Frühstück halt Amerikanische aber reichlich. Kaffee den ganzen Tag umsonst.
- QLQueen LydiaOct 25, 20251.0My daughters and I planned a girls weekend and made reservations when we went to our room we noticed it was poorly maintained the beds were not comfortable the sofa had stains on the cushions and the mattress. The bathroom has mold stains and paint peeling. We decided to checkout the next morning and going to another hotel
- TFTom FinneranOct 22, 20253.0locations is a little tricky to access if you’re headed north on the highway you have to use local streets to make your own Cloverleaf exchange to get into the hotel anyway you will see if you stay there. there is an abundance of electrical outlets and USB outlets. Problem is I’d say maybe 30% are usable. outside of the height of the toilets they seem like they’re unusually low to the ground. The staff would fall in the normal range of friendly. overall, for an older facility it’s in good shape. in my 10 years of steady travel for business I’ve tried to stay at best westerns as frequently as possible. It just seems like after the hiatus for pandemic best Western plus is not as plus as I remember no notepads or pens in the room, very stingy with treats for being a platinum member, etc.
Frequently Asked Questions About Best Western Plus Hill Country Suites
Does Best Western Plus Hill Country Suites provide free breakfast?
Yes, Best Western Plus Hill Country Suites offers free breakfast to all guests.
Is there a fitness center available at Best Western Plus Hill Country Suites?
Yes, the hotel has an on-site fitness center for guests to use.
Does Best Western Plus Hill Country Suites have a hot tub available?
Yes, the hotel features a hot tub for guest relaxation.
Is room service available at Best Western Plus Hill Country Suites?
Yes, room service is available for guests at the hotel.
Is Best Western Plus Hill Country Suites a smoke-free property?
Yes, Best Western Plus Hill Country Suites is a smoke-free property.
Is free WiFi provided to guests at Best Western Plus Hill Country Suites?
Yes, free WiFi is available throughout the hotel for guests.
What are the check-in hours at Best Western Plus Hill Country Suites?
The hotel is open 24 hours every day, so guests can check in at any time.
Are there any nearby food options close to Best Western Plus Hill Country Suites?
Yes, nearby you can find Auntie Anne's bakery, Dutch Bros Coffee, Sonic Drive-In, Great American Cookies, Marble Slab Creamery, Whataburger, Buffalo Wild Wings, and Subway for various food and snack options.
What nearby amenities can guests access from Best Western Plus Hill Country Suites?
Guests have easy access to nearby amenities including Sherwin-Williams Paint Store and hardware, HOTWORX gym, Lynda Fisher's Hair Studio, Tanfastic tanning salon, Cellairis Phone Repair, and Walmart San Antonio for shopping needs.
Which hotels are located near Best Western Plus Hill Country Suites in San Antonio?
Nearby hotels include Hyatt Place San Antonio-North/Stone Oak, providing additional accommodation options close to Best Western Plus Hill Country Suites.