Best Western Plus Downtown North

4.1
1067 reviews

About

HotelBest Western
At the Best Western Plus Downtown North you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Downtown North will stand out among other hotels in San Antonio,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Downtown North will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Downtown North
2131 Panam Expressway, San Antonio, TX
78208, United States

Hours

Reviews

4.1
1,067 reviews
5 stars
542
4 stars
278
3 stars
102
2 stars
61
1 star
84

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers reported issues with room cleanliness, including hair in beds and dirty bathrooms, while others praised the cleanliness of their rooms.

Staff Attitude

Feedback on staff was mixed; some guests found staff friendly and helpful, while others reported rude or unhelpful service.

Location

The hotel is conveniently located near downtown and various amenities, but some guests felt the area was unsafe.

Breakfast Quality

Breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking.

Safety Concerns

Multiple reviews mentioned safety issues, including vehicle break-ins and feeling unsafe in the area.
  • KA
    Kamika Allen
    Jan 4, 2026
    1.0
    Room was unclean hair was in the bed when we arrived. We checked out and left. They took carr of the problem and refunded my money. The staff is very friendly and easy to work with
  • MV
    Mary C. Villarreal
    Dec 22, 2025
    1.0
    The lady that was working at the first desk wasn't friendly and didn't agreed us when we checked in
  • MC
    MR. C
    Dec 21, 2025
    5.0
    Anyone traveling to San Antonio and looking for a great hotel to stay....look no further!!! This location to me was excellent! The location to begin is wonderful. Immediate access to the freeway to corner stores and restaurants and very close to downtown San Antonio. The room are extremely spacious and when I say spacious I mean spacious. It's so spacious that a couple with babies can literally fit 5 play pens and that's the god honest truth. Another thing that I found amazing was the shower I took. That shower head was so wonderful and full of pressure that my shower was very relaxing. There's plenty of parking here there literally a security guard also and the full breakfast was very very good. I would also like to say the the staff was excellent and very nice. Overall I myself give this best western plus a 10/10 and I highly recommend it. Please keep up with the great service and everything in between. I stayed here 12/20/2025-12/21/2025 and look forward to returning to this location.
  • JB
    Jill Bailey
    Dec 14, 2025
    5.0
    Location was great!! Quick drive to downtown. The room was clean and fresh. Showers were hot with great pressure. Bed was comfy and warm!! We stayed in a room with a king size bed and still had more room to move freely. We will be back!!
  • JT
    Juan Pablo Trejo
    Dec 14, 2025
    1.0
    The manager, Desire, had a terrible attitude and was unwilling to assist her guests. The manager, Desire, had a terrible attitude and was unwilling to assist her guests.

Frequently Asked Questions About Best Western Plus Downtown North

What is the address of Best Western Plus Downtown North?

The Best Western Plus Downtown North is located at 2131 Panam Expressway, San Antonio, TX 78208, USA.

Is free Wi-Fi available at Best Western Plus Downtown North?

Yes, free Wi-Fi is available for all guests at Best Western Plus Downtown North.