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Best Western Plus Downtown North

4.1
(1073 reviews)

Business Details

2131 Panam Expressway, San Antonio, TX
78208, United States
(210) 212-2224
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Downtown North you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Downtown North will stand out among other hotels in San Antonio,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Downtown North will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Downtown North
2131 Panam Expressway, San Antonio, TX
78208, United States

Hours

Reviews

4.1
1,073 reviews
5 stars
544
4 stars
279
3 stars
102
2 stars
62
1 star
86

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While some guests reported clean rooms, others experienced issues with unclean bedding and bathrooms.

Customer Service

Feedback on staff was mixed; some guests praised friendly service, while others reported rude or unhelpful interactions.

Wi-Fi Issues

Multiple reviews highlighted ongoing problems with unreliable internet connectivity.

Location Safety

Several guests expressed concerns about safety in the area, citing incidents of vehicle break-ins and unsavory behavior outside the hotel.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in variety and quality.
  • RO
    Rene Osborne
    Feb 20, 2026
    4.0
    I liked it a lot.
  • YS
    Yalitza Salazar
    Feb 11, 2026
    1.0
    Upon check in the front desk asked house cleaning if our room was clean and ready … she answered yes . We settled in and left for an event and came back at 10 pm . We then discovered one of the bed had dirty sheets . because it was so late and i had both my daughter asleep coming in , we couldn’t find anywhere else to stay last min . all 4 of us stayed in one bed . Next morning before checking out i went to complain and showed the images to front desk rep , she lacked empathy and just offered to change the sheets knowing we only booked the room for the night . This is unacceptable , i work hard for money just be taken as a joke and not have some time compensation for the poor house keeping . I DO NOT RECOMMEND ANYONE TO STAY HERE , SAVE YOUR MONEY OR FIND SOMEONE WHERE ELSE !
  • FP
    Fhd p
    Feb 8, 2026
    1.0
    فندق وصخ وسيء من كل النواحي The worst
  • JR
    James R
    Feb 2, 2026
    2.0
    I have mixed feelings about my recent 3-day stay. On the positive side, the room was very clean, the breakfast was truly amazing, and the desk staff was perfectly fine. However, several functional issues would prevent me from returning. The most unacceptable part was having no internet for the entire three days. Looking at other feedback, this seems to be an ongoing issue for the last 8 months. As someone who stays at many Best Western and motel properties, I’ve never encountered this level of technical failure. It’s time for management to consider a new ISP. The room layout was also very "off." The bed box and mattress were incredibly low to the ground, and there was hardly any clearance between the bed and the dresser/TV stand. To top it off, the bedroom TV couldn't get any channels; only the living room TV worked. While the hotel is "decent," these frustrations made for an uncomfortable stay. I won't be back.
  • EH
    Eddie Hernandez
    Jan 25, 2026
    1.0
    Dishonest, left an item in the room and they did not call to return or hold it.. they just keepet it And they say the it is return to the desk.. that's a lie lie. An now knowing this im not returning to the place again.. 2/22/26 You can address the problem, but you still do nothing.. More desrie that serly did not inform you of the issue, an did not even bather to returnthe call.. yet again this is a $200 item??? I will be dropping by to clam this item And I do travel to this area alot for work

Frequently Asked Questions About Best Western Plus Downtown North

What is the address of Best Western Plus Downtown North?

The Best Western Plus Downtown North is located at 2131 Panam Expressway, San Antonio, TX 78208, USA.

Is free Wi-Fi available at Best Western Plus Downtown North?

Yes, free Wi-Fi is available for all guests at Best Western Plus Downtown North.

Brand Certified Facts from Best Western Plus Downtown North

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Certified March 01, 2026Yext Knowledge Graph
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