Business Details
About
HotelBest Western
At the Best Western Plus Downtown North you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Downtown North will stand out among other hotels in San Antonio,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Downtown North will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Downtown North
2131 Panam Expressway, San Antonio, TX
78208, United States
Hours
Reviews
4.1
1,067 reviews
5 stars
542
4 stars
278
3 stars
102
2 stars
61
1 star
84
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Several customers reported issues with room cleanliness, including hair in beds and dirty bathrooms, while others praised the cleanliness of their rooms.
Staff Attitude
Feedback on staff was mixed; some guests found staff friendly and helpful, while others reported rude or unhelpful service.
Location
The hotel is conveniently located near downtown and various amenities, but some guests felt the area was unsafe.
Breakfast Quality
Breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking.
Safety Concerns
Multiple reviews mentioned safety issues, including vehicle break-ins and feeling unsafe in the area.
- KAKamika AllenJan 4, 20261.0Room was unclean hair was in the bed when we arrived. We checked out and left. They took carr of the problem and refunded my money. The staff is very friendly and easy to work with
- MVMary C. VillarrealDec 22, 20251.0The lady that was working at the first desk wasn't friendly and didn't agreed us when we checked in
- MCMR. CDec 21, 20255.0Anyone traveling to San Antonio and looking for a great hotel to stay....look no further!!! This location to me was excellent! The location to begin is wonderful. Immediate access to the freeway to corner stores and restaurants and very close to downtown San Antonio. The room are extremely spacious and when I say spacious I mean spacious. It's so spacious that a couple with babies can literally fit 5 play pens and that's the god honest truth. Another thing that I found amazing was the shower I took. That shower head was so wonderful and full of pressure that my shower was very relaxing. There's plenty of parking here there literally a security guard also and the full breakfast was very very good. I would also like to say the the staff was excellent and very nice. Overall I myself give this best western plus a 10/10 and I highly recommend it. Please keep up with the great service and everything in between. I stayed here 12/20/2025-12/21/2025 and look forward to returning to this location.
- JBJill BaileyDec 14, 20255.0Location was great!! Quick drive to downtown. The room was clean and fresh. Showers were hot with great pressure. Bed was comfy and warm!! We stayed in a room with a king size bed and still had more room to move freely. We will be back!!
- JTJuan Pablo TrejoDec 14, 20251.0The manager, Desire, had a terrible attitude and was unwilling to assist her guests. The manager, Desire, had a terrible attitude and was unwilling to assist her guests.
Frequently Asked Questions About Best Western Plus Downtown North
What is the address of Best Western Plus Downtown North?
The Best Western Plus Downtown North is located at 2131 Panam Expressway, San Antonio, TX 78208, USA.
Is free Wi-Fi available at Best Western Plus Downtown North?
Yes, free Wi-Fi is available for all guests at Best Western Plus Downtown North.
What are the operating hours of Best Western Plus Downtown North?
Best Western Plus Downtown North is open 24 hours a day, every day of the week.
Does Best Western Plus Downtown North offer amenities suitable for business travelers?
Yes, the hotel provides spacious work desks and free internet access in all guest rooms, ideal for business travelers.
Are there any fitness facilities available at Best Western Plus Downtown North?
Yes, there is an in-house fitness room for guests to maintain their workout routines while traveling.
Can guests store snacks and drinks in their rooms?
Yes, each room includes a convenient in-room mini fridge perfect for storing drinks and snacks.
What special offers are available at Best Western Plus Downtown North?
Guests who stay for 2 nights can receive a $50 Best Western Gift Card as a special promotion.
How can I book a room at Best Western Plus Downtown North?
You can book a room online through the Best Western website or by calling their main phone number +1 210-212-2224.
What nearby accommodations are close to Best Western Plus Downtown North for additional lodging options?
Nearby accommodations include the Antonian Inn & Suites, which offers similar hotel and motel services for travelers.
What convenience stores or gas stations are near Best Western Plus Downtown North for guests' convenience?
Guests can visit Circle K, a nearby convenience store and gas station, for snacks, coffee, and fuel needs during their stay.
Are there any educational institutions near Best Western Plus Downtown North?
Yes, The I School is located nearby, which may be of interest to visitors engaging with educational activities.