Business Details
About
HotelBest Western
Located in San Antonio,TX, the Best Western Alamo Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.1
1,389 reviews
5 stars
672
4 stars
406
3 stars
162
2 stars
64
1 star
85
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests noted that the rooms were clean and well-maintained, although some reported issues with cleanliness in specific areas.
Staff Service
The staff received positive feedback for being friendly, helpful, and accommodating, with several guests highlighting individual staff members.
Breakfast Quality
The breakfast was generally appreciated, though some guests felt it could be improved in variety and quality.
Location Concerns
The hotel is situated in a location that some guests found sketchy or unsafe, with mixed reviews on its proximity to downtown attractions.
Room Condition
While many rooms were described as spacious and comfortable, several guests reported issues with outdated facilities and maintenance problems.
- MSMercy Sauceda6 days ago5.0Nice place, affordable rates, needs update on pool area
- YGYajaira GamezJan 3, 20265.0Great stay! Room was very clean and spacious! The breakfast has variety and the staff is very courteous and will make sure the breakfast trays have food at all times! Highly recommend it!
- RSRick SDec 27, 20251.0This is a very old hotel in a dark part of town. The rooms are old and noisy, beds lumpy. Cars park right outside your window if you are on left side. Breakfast area was a chaotic mess, is too small to host the number of guests so it is very uncomfortable. The breakfast itself was about 2*/5, not anything that would stand out as memorable. Shower above us sounded like a chainsaw. Our shower had rotted ceiling above. Small things in room broken or missing. Hot tub was out of order, probably for the best as it looked a bit iffy. How can this be rated 4 star?
- SCSimone CruzDec 13, 20254.0We had a great time here. Breakfast was good, Texas shaped waffles were fun. Room was clean and cozy, a bit dinky, bathroom door didn't lock, handle was a little janky. The lights also flickered when you turned them off and there was a hole in the carpet. Location is pretty good, very close and convenient to downtown. A little seedy though, someone was definitely smoking weed in the hallway on our floor. We were happy and comfortable and would consider this hotel if staying in San Antonio again.
- EMElaine MuntisDec 9, 20253.0The room was clean; however there is no coffee pot in the room. Had to go to the lobby to get coffee. Very inconvenient. The carpets on our floor and the lobby needed vacuuming the entire time were were there (3 days). The hot tub was out of commission by the pool. Hotel is located in what appears to be an industrial location. Bed was comfortable. Was not impressed and will not stay again.
Frequently Asked Questions About Best Western Alamo Suites
What is the address of Best Western Alamo Suites in San Antonio?
The Best Western Alamo Suites is located at 1002 S Laredo St, San Antonio, TX 78204, USA.
Does Best Western Alamo Suites offer free WiFi to guests?
Yes, Best Western Alamo Suites provides free WiFi access for all guests.
What are the operating hours of Best Western Alamo Suites?
Best Western Alamo Suites is open 24 hours every day of the week.
What special offer is currently available at Best Western Alamo Suites?
Guests staying 2 nights will receive a $50 Best Western Gift Card as a special offer.
How can I contact Best Western Alamo Suites by phone or fax?
You can call Best Western Alamo Suites at +1 210-472-1002 or send a fax to +1 210-227-4680.
Where can I book a room for Best Western Alamo Suites online?
You can book a room at Best Western Alamo Suites through their official site: https://www.bestwestern.com/en_US/book/hotel-rooms.44629.html
What type of establishment is Best Western Alamo Suites?
Best Western Alamo Suites is a hotel under the Best Western brand.
Are there other hotels near Best Western Alamo Suites where I can stay?
Yes, the Comfort Inn hotel is nearby, providing additional accommodation options.
How can nearby hotels like Comfort Inn complement my stay at Best Western Alamo Suites?
If Best Western Alamo Suites is fully booked, Comfort Inn nearby offers alternate lodging, helping travelers find convenient accommodations in the area.
What nearby hotels could I explore in the San Antonio area?
Besides Best Western Alamo Suites, Comfort Inn is a nearby hotel you can consider for your stay in San Antonio.