Certified by Best Western Alamo Suites • Mar 01, 2026
HotelBest Western
Located in San Antonio,TX, the Best Western Alamo Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Alamo Suites • Mar 01, 2026
Certified by Best Western Alamo Suites • Mar 01, 2026
Reviews
4.1
1,392 reviews
5 stars
673
4 stars
406
3 stars
162
2 stars
65
1 star
86
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Mixed reviews on cleanliness; some rooms reported as clean while others noted issues like odors and bugs.
Staff Service
Staff received high praise for friendliness and helpfulness, contributing positively to guest experiences.
Location
Location is seen as a downside by many, with concerns about safety and distance from downtown attractions.
Breakfast Quality
Breakfast quality received mixed feedback; some enjoyed it while others found it lacking variety and freshness.
Room Condition
Rooms are spacious but many guests noted they are dated and in need of maintenance.
LM
Leonard McMinn
3 days ago
2.0
My biggest issues are the hot tub is not hot, both hot tub and pool could use a cleaning. All the lounge chairs are broke with the exception of 1 or 2. Rust on bottom of one of the rails. Room was nice but couch and chair had stains and very dated, and the beds are really uncomfortable, not enough covers/blankets and pillows are also uncomfortable. Our bathroom the popcorn ceiling in shower was coming down, and the toilet paper dispenser was coming out of the wall. I do not recommend ordering from room service menu. Very pricey and food was just mediocre at best. I will spend the extra $60 a night and stay right on or near the river walk. Only picked Best Western due to hot tub and the great experience in South Padre Island a few years ago.
BB
Becky Brocksmith
Feb 23, 2026
5.0
Great place to stay! The staff really makes you feel welcome and treat you like family here. The rooms are clean and the breakfast is the best! Definitely my go to spot. Highly recommend!
EG
E Garcia
Jan 18, 2026
1.0
The room smelled, the restroom was falling apart screws were loose everywhere the toilet seat was loose the sink was clogged. We were over charged $100 when we asked they said it was a 50 fee they charge that I will get back they couldn't explain the other $50. The AC didn't cool. On our second day we went out and when we got back to the room we found a cigarette on top of the dresser me nor my wife smoke much less our children. There were stains on the sheets as well
Our experience was horrible would not recommend this hotel at all
MS
Mercy Sauceda
Jan 7, 2026
5.0
Nice place, affordable rates, needs update on pool area
YG
Yajaira Gamez
Jan 3, 2026
5.0
Great stay! Room was very clean and spacious! The breakfast has variety and the staff is very courteous and will make sure the breakfast trays have food at all times! Highly recommend it!
Frequently Asked Questions About Best Western Alamo Suites
What is the address of Best Western Alamo Suites in San Antonio?
The Best Western Alamo Suites is located at 1002 S Laredo St, San Antonio, TX 78204, USA.
Does Best Western Alamo Suites offer free WiFi to guests?
Yes, Best Western Alamo Suites provides free WiFi access for all guests.
What are the operating hours of Best Western Alamo Suites?
Best Western Alamo Suites is open 24 hours every day of the week.
What special offer is currently available at Best Western Alamo Suites?
Guests staying 2 nights will receive a $50 Best Western Gift Card as a special offer.
How can I contact Best Western Alamo Suites by phone or fax?
You can call Best Western Alamo Suites at +1 210-472-1002 or send a fax to +1 210-227-4680.
Where can I book a room for Best Western Alamo Suites online?
You can book a room at Best Western Alamo Suites through their official site: https://www.bestwestern.com/en_US/book/hotel-rooms.44629.html
What type of establishment is Best Western Alamo Suites?
Best Western Alamo Suites is a hotel under the Best Western brand.
Are there other hotels near Best Western Alamo Suites where I can stay?
Yes, the Comfort Inn hotel is nearby, providing additional accommodation options.
How can nearby hotels like Comfort Inn complement my stay at Best Western Alamo Suites?
If Best Western Alamo Suites is fully booked, Comfort Inn nearby offers alternate lodging, helping travelers find convenient accommodations in the area.
What nearby hotels could I explore in the San Antonio area?
Besides Best Western Alamo Suites, Comfort Inn is a nearby hotel you can consider for your stay in San Antonio.
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