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Best Western Plus Palo Alto Inn & Suites

4.0
(776 reviews)

Business Details

12507 SW Loop 410, San Antonio, TX
78224, United States
(210) 298-9990
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Palo Alto Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Palo Alto Inn & Suites will stand out among other hotels in San Antonio,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Palo Alto Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Palo Alto Inn & Suites
12507 SW Loop 410, San Antonio, TX
78224, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

4.0
776 reviews
5 stars
410
4 stars
168
3 stars
86
2 stars
38
1 star
74
  • PT
    P Treadwell
    Mar 18, 2026
    2.0
    Room was clean , staff was polite. But when I say nothing was working.. the elevator was broken and almost closed on my son. Hot tub was broken. TV kept going in and out bc they only have antenna TV. Ice machine on the floor was broken . Sofa sleeper had no sheets and no blanket .. and they ran out of pillows and face towels. Also I heard gunshots outside twice during the night I stayed. And I saw one of the staff during breakfast carry out a pastry with her bare hands😳 definitely not worth the $200 I paid for 1 night .. and the room had a musty smell.
  • CG
    Child Of God
    Mar 16, 2026
    5.0
    Great experience for a great price. I stayed here over the weekend and enjoyed my stay with my mom. They had great breakfast and friendly staff.
  • JL
    Jeongyeop La
    Mar 15, 2026
    3.0
    Reasonable price. But amenity was ...hmm.. Anyway quite and enough space
  • MK
    Michelle Kilpatrick
    Mar 14, 2026
    3.0
    They don't have blankets/comforters on the bed. I couldn't sleep because I was cold. The TV didn't have wifi, so we couldn't watch Netflix - just their cable (not a deal breaker, just FYI). The hotel and rooms were very clean and comfortable otherwise.
  • SR
    Shay Ray
    Feb 25, 2026
    3.0
    The rooms are very dark. The shower is not good, it doesn't get above lukewarm for me. The pool is inside but no heater. Water is very cold. The Jacuzzi was out of service. Exercise equipment is not working well if at all. The breakfast was amazing though, and the staff is very kind.

Frequently Asked Questions About Best Western Plus Palo Alto Inn & Suites

Does Best Western Plus Palo Alto Inn & Suites offer free breakfast?

Yes, the hotel provides free breakfast to all guests.

Is there a fitness center available at Best Western Plus Palo Alto Inn & Suites?

Yes, the hotel has an in-house fitness center for guests to use.

Brand Certified Facts from Best Western Plus Palo Alto Inn & Suites

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