Best Western near Lackland AFB/SeaWorld

Reviews

• ER

  Ellie Ruxton

  Mar 30, 2026
  1.0
  Bed bugs!!!! I called them after I got home at started doing laundry I found a bed bug in my dryers lint trap. I called them and thy answered right away I told them what the problem was they said they call back tomorrow at 830 when management is there. Now suddenly when I call they to pick up. Save yourself a lot of money and hassle stay somewhere else also the room 114 had a bullet hole in the window . Should have left when I saw that. If I don’t hear back from them soon my next calls will be to the health department and the better business bureau crappy places like this need to get shut down.
• CG

  Camilo Galan

  Mar 27, 2026
  1.0
  If I could give it zero stars I would! This is a terrible hotel to stay at. We booked here for our daughters BMT graduation and it was so awful. The place is small family owned. The towels are hard and dry, there’s never enough of them. Nothing in that room works! The blow dryer dosent work. The coffee machine is garbage. The mini fridge hardly cools anything. The outlets barely charge your phones. The WiFi sucks and to top everything off, this is a very sketchy area! I absolutely hated this place! I wouldn’t recommend staying here.
• LL

  Luke Lewallen

  Mar 16, 2026
  5.0
  Very pleased with my stay. Nice and quiet. No riff raff. Clean firm beds. sheets and pillows are A1. Good and well maintained bathrooms. It’s a very cozy and comfortable place for travel or business
• PG

  Piggy Girl

  Feb 28, 2026
  3.0
  It was your typical budge motel and you get what you pay for. Beware that the walls are paper thin and you can hear everything going on outside with so much clarity the door may as well be open. Wifi was horrible and one of the electrical sockets randomly stopped working after one use. The shower curtain doesn't even block the water so prepare throw all of your towels on the floor to prevent it from flooding. The one pro is that the service was pretty good and it served its purpose
• MG

  Missy Garcia

  Feb 22, 2026
  5.0
  Came for business and needed to be in the area... I have to say I was impressed with the property. Front desk was nice and informative..Hats off to housekeeping and maintenance for the upkeep of the hotel!! Typically, when I travel, I do feel the need to clean the room before I actually take in my luggage and for the first time ever, I did not feel the need to do so. Y'all have a great housekeeping and maintenance team here!!

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