Certified by Home2 Suites by Hilton Round Rock Medical Center • Feb 22, 2026
About
Certified by Home2 Suites by Hilton Round Rock Medical Center • Feb 22, 2026
HotelExtended Stay HotelHome2 Suites
Find us off I-35, less than a mile from Baylor, Scott & White Medical Center, ICU Medical, and several restaurants. The Premium Outlets Mall and Texas State University – Round Rock are within two miles. Round Rock Express Stadium is 15 minutes away. Enjoy our kitchenettes in each suite, free breakfast, meeting room, fitness center, and outdoor pool.
Location
Certified by Home2 Suites by Hilton Round Rock Medical Center • Feb 22, 2026
Certified by Home2 Suites by Hilton Round Rock Medical Center • Feb 22, 2026
Reviews
4.3
162 reviews
5 stars
110
4 stars
25
3 stars
7
2 stars
6
1 star
14
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, highlighting their professionalism and willingness to assist.
Cleanliness
Most reviews noted that the rooms and facilities were clean and well-maintained, although some guests reported issues with housekeeping.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it satisfactory while others criticized the quality and variety.
Noise Issues
Several guests reported noise disturbances from other guests and thin walls, affecting their overall comfort during their stay.
Management Concerns
Some reviews mentioned dissatisfaction with management's response to issues, particularly regarding customer service and handling complaints.
DR
Daniel Robinson
Feb 10, 2026
5.0
Great place and very clean
IA
Ingenieros Ambientales
Jan 31, 2026
2.0
Poor Customer Service (Isolated Incident)
Most of the staff was professional and courteous, and Veroniq (manager) demonstrated true Hilton-quality service attentive, respectful, and guest-focused.
Unfortunately, my check-in around noon (1/21/206) was handled by a front desk attendant young lady (no name tag, would not provide her name) whose behavior fell below Hilton standards. During heavy rain and freezing temperatures, a guest parked a pickup truck at the main entrance for over 30 minutes and left it unattended, blocking access and forcing more than 20 guests, including elderly individuals, to walk through cold rain and sleet.
When I asked for help, the same attendant responded that did my check in rudely and said this was acceptable because the driver was a Hilton Honors member showing poor judgment and a lack of empathy. This was not the time to be rude; during an ice-cold storm, guest safety and basic assistance should be the priority.
I have been a Hilton Honors member for over 30 years and a former Hilton private membership owner. This experience is not what Hilton has accustomed me to. This issue appears limited to one employee, not the hotel or its management.
PK
Philip Kanaby
Jan 29, 2026
5.0
This is a very well run hotel with an accommodating staff. It’s in an excellent location with dining and shopping nearby. Great gym and pool as well.
When I arrived this week, there were some power issues in Round Rock affecting the hotel. General Manager Veronique* was waiting downstairs to escort guests to their rooms and assure us that the power would be back on asap. Very professional staff working under her too. I like that she is always present downstairs interacting with guests.
This will be my “home away from home” when I travel to Austin for work going forward.
KD
Kin Da
Jan 29, 2026
5.0
Was feeling comfortable.. very cool. And warm.. I was sleeping like a baby..
RR
Ron Ritell
Jan 19, 2026
5.0
I travel for work and only go to places with 4 stars or better. They had great reviews. Kay was great her customer service was great and she laughed at my jokes and complimentary Rolls-Royce and Bentley jokes. My room was nice and clean. I'd definitely recommend this hotel. 👍🏾
Frequently Asked Questions About Home2 Suites by Hilton Round Rock Medical Center
What accessibility features does Home2 Suites by Hilton Round Rock Medical Center offer?
The hotel offers accessible parking, an accessible elevator, and an accessible pool to accommodate guests with mobility needs.
Is breakfast included with a stay at the hotel?
Yes, free breakfast is available for all guests staying at the hotel.
Are pets allowed at Home2 Suites by Hilton Round Rock Medical Center?
Yes, both cats and dogs are welcome at the hotel, making it a pet-friendly accommodation.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free Wi-Fi and a fitness center for guests?
Yes, free Wi-Fi is available in public areas, and there is a fitness center provided at no additional charge.
Is parking available for guests at Home2 Suites by Hilton Round Rock Medical Center?
Yes, free self-parking is available for all guests during their stay.
Does the hotel provide contactless check-in or check-out options?
Yes, guests can enjoy contactless check-in and check-out for convenience and safety.
Are there any meeting facilities available at the hotel?
Yes, the hotel has one meeting room available for guest use.
What nearby medical facilities are close to Home2 Suites by Hilton Round Rock Medical Center?
The hotel is less than a mile from Baylor Scott & White Medical Center and several clinics including Baylor Scott & White Pharmacy #201 and Scott & White Specialty Clinic, which is convenient for medical visitors.
What nearby attractions can guests visit around the hotel?
Guests can visit the Premium Outlets Mall, Texas State University – Round Rock, and Round Rock Express Stadium, all within a short distance from the hotel, providing entertainment and shopping options before or after their stay.
Are there food and dining options near Home2 Suites by Hilton Round Rock Medical Center?
Yes, several restaurants like MAD Greens and Smoothie King are nearby, offering guests convenient dining choices during their visit.
Brand Certified Facts from Home2 Suites by Hilton Round Rock Medical Center
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Certified February 22, 2026Yext Knowledge Graph
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