Holiday Inn Austin North - Round Rock by IHG

3.9
725 reviews
Welcome to the Holiday Inn Round Rock

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to Holiday Inn Round Rock, your perfect destination for comfort and convenience in the heart of Texas. Whether you’re traveling for business or leisure, our spacious rooms are designed with your relaxation in mind, featuring plush bedding, complimentary high-speed Wi-Fi, and flat-screen TVs to keep you connected and comfortable throughout your stay. Start your morning right with a delicious breakfast at our on-site restaurant exploring the area. Stay energized in our modern Fitness Center or unwind with a swim in the indoor pool. Our friendly and attentive staff are dedicated to providing personalized service that makes every guest feel at home. Situated just minutes from the Round Rock Sports Center, the Round Rock Express stadium, Round Rock Outlet Mall, and Old Settlers Park, our hotel puts you close to top attractions and entertainment. Book your stay at Holiday Inn Round Rock today and experience the perfect blend of hospitality and convenience.

Location

Holiday Inn Austin North - Round Rock by IHG
2370 Chisholm Trail, Round Rock, TX
78681, United States

Hours

Reviews

3.9
725 reviews
5 stars
333
4 stars
190
3 stars
72
2 stars
36
1 star
94

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with cleanliness, including reports of roaches, mold, and unclean rooms.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and poor customer service.

Room Conditions

Guests reported that rooms were outdated, with issues such as uncomfortable mattresses, strange odors, and malfunctioning amenities.

Breakfast Experience

Several customers expressed dissatisfaction with the breakfast service, noting that it was either lacking or poorly maintained.

Management Response

There were complaints about management's handling of issues, including a lack of accountability and poor communication with guests.
  • AZ
    Amanda Zwahl
    3 days ago
    5.0
    We loved our stay. The service was amazing especially with our bartender, Tonya. Super friendly, very attentive and accommodating. 10/10 would recommend
  • JJ
    Joel
    3 days ago
    5.0
    Bar tender Tonya was awesome. Hotel was great. We are staying here again for our RR trips
  • BW
    Brenda Woodbury
    5 days ago
    4.0
    Tanya at the bar was very helpful, friendly and her service was top notch. We would definitely recommend the bar and will be back.
  • UN
    User Name
    Nov 1, 2025
    1.0
    quite possibly one of the worst stays in any hotel in my entire life the place is infested with bedbugs and now you get to hear the general manager make excuses and pretend like you never knew it when he knows very well what happened and he is also very well of what’s going on in that hotel this hotel is extremely dated extremely dirty obviously and if you care anything about your well-being or just don’t wanna sleep in a disgusting place I would suggest you look other places
  • CP
    Cynthia Price
    Oct 22, 2025
    4.0
    Let's me just start this is my favorite place to stay because I only work 7 minutes away if I work late or have we have bad weather this is my spot that being said I was there this pass Monday with one over night stay everything was great up till the morning breakfast time no one let me know you guys started charging us for breakfast trust me I don't mind paying but what I didn't appreciate was your kitchen lady who worked in the back was very rude, I had been in there for over 25 or 30 minutes before she come from the back asking for a ticket I knew nothing about she wanted me to get up at once to go purchase a ticket, I was almost done had to get back to work after working 13th hrs the night before but she kept looking at me as if I was trying to steal food I would gladly pay but no one up front told me you guys started charging for breakfast not even the nightclerk whole time checking me in told me and aothers breakfast at 6a.m the way it has always been my apologies for not knowing but could you please talk to the kitchen lady about how to talk to customers she really got me upset to early in the morning for all that I work in Healthcare I have to deal with people too, I really just needed coffee to start my day not rudeness, Thank you.

Frequently Asked Questions About Holiday Inn Austin North - Round Rock by IHG

What time can I check into Holiday Inn Austin North - Round Rock by IHG?

Check-in time is at 3:00 PM.

Does the hotel offer free Wi-Fi for guests?

Yes, free Wi-Fi is available in public areas.