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About
HotelWedding VenueConference CenterBusiness Meeting LocationsExtended Stay Hotel
Welcome to Candlewood Suites Austin-Round Rock, your ideal extended-stay destination just off I-35. Whether you’re traveling for business or exploring the vibrant local attractions, our all-suite hotel is designed for comfort, convenience, and genuine Texas hospitality.
Situated steps from Dell Diamond and close to Round Rock’s finest shopping, dining, and entertainment, Candlewood Suites places you in the heart of it all. Our hotel is conveniently located near popular attractions such as the Williamson Museum, Kalahari Resorts & Conventions – Round Rock, Rock'N River Water Park, and Round Rock Premium Outlets.
Unwind in our spacious, pet-friendly suites, each equipped with everything you need. Start your mornings with a fresh cup of complimentary coffee, savor homestyle meals in your suite, or make new friends at our outdoor gazebo grill. Experience a home-like stay in Round Rock.
Location
Candlewood Suites Austin-Round Rock by IHG
521 South I35, Round Rock, TX
78664, United States
Hours
Reviews
3.9
494 reviews
5 stars
245
4 stars
109
3 stars
50
2 stars
26
1 star
64
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including roaches, unpleasant odors, and unclean rooms.
Staff Performance
While some guests praised the friendly and helpful staff, others reported poor service and unprofessional behavior.
Room Conditions
Guests noted issues with room maintenance, including malfunctioning A/C units, outdated decor, and inadequate cleaning.
Value for Money
Some customers found the hotel to be a good value for budget stays, especially for longer visits, despite the cleanliness concerns.
Noise Complaints
Several reviews mentioned excessive noise from adjacent rooms and outside, impacting the overall comfort of the stay.
- JFJonathan FloresNov 11, 20251.0As a Platinum Elite member I was not expecting such place, Sadly I am rating one star, front desk lady politeness was the only good thing about my quick stay. Room carpet and hallways carpet we're very filthy. Had roaches in my room, and shower faucet leaking badly all day and night. Hotel could use a good remodeling and a good extermination.
- TKTrey KimbroughNov 10, 20251.0Filthy interior, smells of mold. This is a "do it yourself hotel" where you become an employee as soon as you need something. Save your time, save your money.
- TAThomas AhnNov 7, 20252.0Room smelled weird. I requested room service three times to separate employees and they did not come any of the days I asked. I asked if the ethernet works and they said it did when my computer showed me that the port was not giving any signal.
- TMTucker MartinOct 30, 20251.0It was awful nothing was clean,the windows were open, the heaters dont work, it was all just nasty. Never stay there pick anywhere else. The beds were unmade when we walked in got a new room and heard screaming from down the hall
- LKLou Ann KapcinOct 30, 20251.0Staff is friendly and tried to resolve issue. Noise from adjacent rooms was horrible on the weekend loud tv and conversation all night. First night issues with pests bugs in bathroom and kitchen. Reported to desk,the maintenance man caulked the gap in bathroom were bugs were coming in and out of. But each day the bugs in the kitchen got worse. Might toss the carry on bag to not risk investing my house with german cockroaches
Frequently Asked Questions About Candlewood Suites Austin-Round Rock by IHG
Does Candlewood Suites Austin-Round Rock have a pool?
No, Candlewood Suites Austin-Round Rock does not have a pool.
Does Candlewood Suites Austin-Round Rock offer free Wi-Fi?
Yes, Candlewood Suites Austin-Round Rock offers free Wi-Fi.
Can I bring my pet to Candlewood Suites Austin-Round Rock?
Yes, Candlewood Suites Austin-Round Rock is pet-friendly. We allow up to 2 pets for a nonrefundable fee of 25 USD per day, per pet, not to exceed 200 USD per stay, per pet. A pet agreement is required, and no animal over 80 pounds is allowed. Pets must be crated when left unattended in the room. Please call the hotel for more details.
How much is parking at Candlewood Suites Austin-Round Rock?
Complimentary parking is available at Candlewood Suites Austin-Round Rock.
Does Candlewood Suites Austin-Round Rock have a Fitness Center?
Yes, Candlewood Suites Austin-Round Rock offers a 24-hour on-site gym for hotel guests.
What time can I check in and check out at Candlewood Suites Austin-Round Rock?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Are pets allowed at Candlewood Suites Austin-Round Rock?
Yes, pets are welcome. The hotel allows up to 2 pets for a nonrefundable fee of $25 per day, per pet, not to exceed $200 per stay, per pet. Pets must be crated when left unattended and no pet over 80 pounds is allowed.
Does Candlewood Suites Austin-Round Rock offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas at the hotel.
Is there parking available at the hotel?
Yes, complimentary self-parking is available for guests.
Does Candlewood Suites Austin-Round Rock have a fitness center?
Yes, a 24-hour fitness center with elliptical machines and free weights is available to guests at no extra charge.
What cleaning and safety measures does the hotel have in place?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, employees are trained in cleaning and handwashing, and plastic keycards are disinfected or discarded.
Are there any nearby entertainment or dining options close to Candlewood Suites Austin-Round Rock?
Yes, guests can visit Urban Rooftop, a nearby cocktail bar and lounge, perfect for relaxing after a day of travel or business.
What nearby attractions can guests explore while staying at Candlewood Suites Austin-Round Rock?
Guests can enjoy local attractions such as Dell Diamond, the Williamson Museum, Kalahari Resorts & Conventions, Rock'N River Water Park, and Round Rock Premium Outlets, all located near the hotel.
Are there other hotels near Candlewood Suites Austin-Round Rock?
Yes, Extended Stay America is a nearby hotel option for guests seeking alternate accommodations.
Does Candlewood Suites Austin-Round Rock provide contactless check-in or check-out?
Yes, the hotel offers contactless check-in and check-out options for guest convenience and safety.