Hampton Inn Dallas-Rockwall

4.1
605 reviews
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Business Details

1549 Laguna Drive, Rockwall, TX
75087, United States
(469) 698-9494
https://www.hilton.com/en/hotels/dalrkhx-hampton-dallas-rockwall/
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About

Hotel
With more than 2,380 Hampton by Hilton™ hotels around the globe, it's easy for travelers to find us. And once they've found Hampton, they prefer to stay with us. Why? Our guests tell us they choose Hampton because of the tremendous value we offer.

Location

Hampton Inn Dallas-Rockwall
1549 Laguna Drive, Rockwall, TX
75087, United States

Hours

Reviews

4.1
605 reviews
5 stars
294
4 stars
174
3 stars
67
2 stars
32
1 star
38

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Several customers reported cleanliness problems, including dirty rooms, mold, and unkempt common areas.

Staff Performance

The staff received positive feedback for their friendliness and helpfulness, with specific mentions of individual employees providing excellent service.

Room Condition

Many reviews noted that the rooms are outdated and in need of renovation, with issues such as broken fixtures and uncomfortable beds.

Breakfast Quality

While some guests enjoyed the breakfast offerings, others found them lacking or subpar compared to other locations.

Noise and Comfort

Guests frequently mentioned noise disturbances from construction and other guests, impacting their overall comfort during their stay.
  • DA
    Dusty Adcock
    2 days ago
    5.0
    Aside from the freeway construction it's very clean and comfortable.
  • JG
    Juan Gonzalez
    6 days ago
    5.0
    Recently stayed here for 2 nights room was comfortable and clean. Will definitely stay here again if I visit again
  • RK
    Rita Khoury
    Nov 4, 2025
    1.0
    Dirty and old . Our room number was 216 when we got the room we found an old towel from previous still hanging behind the door . The table under the sink was dirty. And the air-conditioned made loud noise . Wouldn't go back again
  • MB
    Marie Botch
    Nov 2, 2025
    5.0
    So we are leaving a review because of the amazing customer service - Kailey, Nalini, Laura, Chloe, Florina we have all met. The team work is amazing. We have stayed in hotels all over the country and the world, and there is something special about this particular location. Also, we just want to say if you are looking for a place to stay close to the Dallas area go to Rockwall and stay here. Coffee is always hot. Breakfast is better than most Hampton Inn locations (not saying other Hilton/Hampton locations have bad breakfast). We have stayed in this location multiple times for different reasons. Lately it’s been due to family health issues. Beds always clean, bathrooms always clean - it helps relieve stress. I believe there is just good ol care and love here. So I should have given a review before but didn’t know how. Kim helped me out when I called to ask her. Like I said everyone there is amazing. Moreover, my husband loves the oatmeal.
  • SD
    Stacy Davis
    Oct 27, 2025
    3.0
    Not impressed. Loud noises from construction. Paint on trim, carpet, lamp not working (changed bulb, still didn't work) tiles on bathroom floor are broken and I nearly tripped on them. For the price, at least clean up the paint and tape and bed mud
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Frequently Asked Questions About Hampton Inn Dallas-Rockwall

What are the check-in and check-out times at Hampton Inn Dallas-Rockwall?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.

Does the hotel offer free breakfast to guests?

Yes, Hampton Inn Dallas-Rockwall provides a free buffet breakfast.