Best Western Plus Rockwall Inn & Suites

4.1
702 reviews
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Business Details

996 E I-30, Rockwall, TX
75087, United States
(972) 722-3265
http://bestwestern.com
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About

HotelBest Western
At the Best Western Plus Rockwall Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Rockwall Inn & Suites will stand out among other hotels in Rockwall,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Rockwall Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Rockwall Inn & Suites
996 E I-30, Rockwall, TX
75087, United States

Hours

Reviews

4.1
702 reviews
5 stars
388
4 stars
158
3 stars
68
2 stars
36
1 star
52

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including reports of roaches, dirty bathrooms, and unclean towels.

Staff Performance

Many customers praised the friendly and accommodating staff, noting their helpfulness and professionalism.

Breakfast Quality

While some guests enjoyed the breakfast offerings, others found it underwhelming or inconsistent, with complaints about cold food and limited variety.

Noise Concerns

Several reviews mentioned noise disturbances from traffic and other guests, impacting the overall comfort of the stay.

Room Comfort

Guests had mixed experiences regarding room comfort, with some enjoying the amenities while others reported issues like uncomfortable beds and malfunctioning appliances.
  • ER
    Erin Reimer
    Dec 27, 2025
    3.0
    Pro: In room 2 person jetted hot tub, location. Cons: found 3 roaches on the floor of our room (at least they were dead). Awful smelling elevator. Coffee machine during breakfast was easily the worst "coffee" I've ever had in my life.
  • PM
    paul morgan
    Nov 30, 2025
    5.0
    Nice rooms lots of food choices close
  • CS
    Craig Simmons
    Nov 20, 2025
    5.0
    BEST BREAKFAST BUFFET I'VE EVER ATE AT IN 61 YEARS!! COFFEE- CLEAN, NOT BITTER, FRESH AND REFRESHING!! 10 STARS ALL THE WAY
  • JJ
    Jonathon
    Nov 14, 2025
    5.0
    The morning staff and the afternoon staff and the night staff are so friendly and helpful and take care of anything for the satisfaction of their guests. They are so understanding and fair. The prices are great as well. The rooms stay clean the hotels is always clean and they have an indoor pool that my kids loved. My family has had an amazing experience and highly recommend this hotel. 10/10 🤩 stars!!!!!
  • LG
    Lacy Gonzales
    Nov 13, 2025
    5.0
    If you are looking for a quiet, clean and nice hotel to stay at this is definitely your place. The hotel is clean, the front desk staff is amazing, the breakfast is delicious and the pool is awesome especially for kids. The front desk staff is amazing at making you feel very welcomed and comfortable. I highly recommend this hotel to anyone who is looking.
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Frequently Asked Questions About Best Western Plus Rockwall Inn & Suites

What amenities are available at Best Western Plus Rockwall Inn & Suites?

The hotel offers free Wi-Fi, spacious work desks in all guest rooms, in-room mini fridges, and an in-house fitness room for guests.

What are the check-in hours at Best Western Plus Rockwall Inn & Suites?

The hotel operates 24/7, allowing for flexible check-in and check-out times every day of the week.