Best Western Plus Rockwall Inn & Suites

4.1
698 reviews

About

Hotel
At the Best Western Plus Rockwall Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Rockwall Inn & Suites will stand out among other hotels in Rockwall,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Rockwall Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Rockwall Inn & Suites
996 E I-30, Rockwall, TX
75087, United States

Hours

Reviews

4.1
698 reviews
5 stars
386
4 stars
158
3 stars
66
2 stars
36
1 star
52

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers reported issues with cleanliness, including dirty rooms, unpleasant odors, and maintenance problems.

Staff Performance

The staff received positive feedback for being friendly, accommodating, and helpful, with specific mentions of individuals like Sandy and Kevin.

Noise Levels

Many guests complained about noise from the nearby highway and disturbances from other guests, impacting their ability to sleep.

Breakfast Quality

The breakfast offerings were often described as mediocre or disappointing, with some guests noting a lack of variety and freshness.

Location Challenges

The hotel's location was criticized for difficult access due to traffic and construction, as well as being situated near noisy areas.
  • CS
    Craig Simmons
    5 days ago
    5.0
    BEST BREAKFAST BUFFET I'VE EVER ATE AT IN 61 YEARS!! COFFEE- CLEAN, NOT BITTER, FRESH AND REFRESHING!! 10 STARS ALL THE WAY
  • JJ
    Jonathon
    Nov 14, 2025
    5.0
    The morning staff and the afternoon staff and the night staff are so friendly and helpful and take care of anything for the satisfaction of their guests. They are so understanding and fair. The prices are great as well. The rooms stay clean the hotels is always clean and they have an indoor pool that my kids loved. My family has had an amazing experience and highly recommend this hotel. 10/10 🤩 stars!!!!!
  • LG
    Lacy Gonzales
    Nov 13, 2025
    5.0
    If you are looking for a quiet, clean and nice hotel to stay at this is definitely your place. The hotel is clean, the front desk staff is amazing, the breakfast is delicious and the pool is awesome especially for kids. The front desk staff is amazing at making you feel very welcomed and comfortable. I highly recommend this hotel to anyone who is looking.
  • SM
    Stephanie Mondragon
    Nov 6, 2025
    1.0
    I can’t say I’ve ever stayed at a Best Western before and I can’t say I’ll ever stay in one again after this experience. First, I found chip dust and crumbs on my bed. I can not say I brought chips into my room. Second, I found someone’s makeup in the restroom. Third, the walls were cracking all night, almost on rhythm. I was extremely uncomfortable by the lack of cleanliness I immediately cancelled the rest of my three night stay.
  • HD
    Hunter Dodge
    Nov 6, 2025
    1.0
    DO NOT RECOMMEND AT ALL Bed sheets were not clean Bathroom was dirty The smell is horrible

Frequently Asked Questions About Best Western Plus Rockwall Inn & Suites

What amenities are available at Best Western Plus Rockwall Inn & Suites?

The hotel offers free Wi-Fi, spacious work desks in all guest rooms, in-room mini fridges, and an in-house fitness room for guests.

What are the check-in hours at Best Western Plus Rockwall Inn & Suites?

The hotel operates 24/7, allowing for flexible check-in and check-out times every day of the week.