At the Best Western Plus Rockwall Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Rockwall Inn & Suites will stand out among other hotels in Rockwall,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Rockwall Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Several customers reported issues with cleanliness, including dirty rooms, unpleasant odors, and maintenance problems.
Staff Performance
The staff received positive feedback for being friendly, accommodating, and helpful, with specific mentions of individuals like Sandy and Kevin.
Noise Levels
Many guests complained about noise from the nearby highway and disturbances from other guests, impacting their ability to sleep.
Breakfast Quality
The breakfast offerings were often described as mediocre or disappointing, with some guests noting a lack of variety and freshness.
Location Challenges
The hotel's location was criticized for difficult access due to traffic and construction, as well as being situated near noisy areas.
CS
Craig Simmons
5 days ago
5.0
BEST BREAKFAST BUFFET I'VE EVER ATE AT IN 61 YEARS!! COFFEE-
CLEAN, NOT BITTER, FRESH AND REFRESHING!! 10 STARS ALL THE WAY
JJ
Jonathon
Nov 14, 2025
5.0
The morning staff and the afternoon staff and the night staff are so friendly and helpful and take care of anything for the satisfaction of their guests. They are so understanding and fair. The prices are great as well. The rooms stay clean the hotels is always clean and they have an indoor pool that my kids loved. My family has had an amazing experience and highly recommend this hotel. 10/10 🤩 stars!!!!!
LG
Lacy Gonzales
Nov 13, 2025
5.0
If you are looking for a quiet, clean and nice hotel to stay at this is definitely your place. The hotel is clean, the front desk staff is amazing, the breakfast is delicious and the pool is awesome especially for kids. The front desk staff is amazing at making you feel very welcomed and comfortable. I highly recommend this hotel to anyone who is looking.
SM
Stephanie Mondragon
Nov 6, 2025
1.0
I can’t say I’ve ever stayed at a Best Western before and I can’t say I’ll ever stay in one again after this experience. First, I found chip dust and crumbs on my bed. I can not say I brought chips into my room. Second, I found someone’s makeup in the restroom. Third, the walls were cracking all night, almost on rhythm. I was extremely uncomfortable by the lack of cleanliness I immediately cancelled the rest of my three night stay.
HD
Hunter Dodge
Nov 6, 2025
1.0
DO NOT RECOMMEND AT ALL
Bed sheets were not clean
Bathroom was dirty
The smell is horrible
Frequently Asked Questions About Best Western Plus Rockwall Inn & Suites
What amenities are available at Best Western Plus Rockwall Inn & Suites?
The hotel offers free Wi-Fi, spacious work desks in all guest rooms, in-room mini fridges, and an in-house fitness room for guests.
What are the check-in hours at Best Western Plus Rockwall Inn & Suites?
The hotel operates 24/7, allowing for flexible check-in and check-out times every day of the week.
Where is Best Western Plus Rockwall Inn & Suites located?
It is located at 996 E I-30, Rockwall, TX 75087, United States.
Does Best Western Plus Rockwall Inn & Suites provide free internet access?
Yes, free Wi-Fi is available for all guests during their stay.
Is there a fitness center available at Best Western Plus Rockwall Inn & Suites?
Yes, the hotel has an in-house fitness room to help guests maintain their workout routines.
How can I make a reservation at Best Western Plus Rockwall Inn & Suites?
You can book rooms through their official website link: https://www.bestwestern.com/en_US/book/hotel-rooms.44665.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:44665
Are there dining options near Best Western Plus Rockwall Inn & Suites?
Yes, nearby restaurants include Whataburger, Joe Willy's, Edo Japan (Japanese/Sushi), Curry Express Indian Bistro, and Firehouse Subs.
What automotive services are nearby the hotel?
Nearby automotive services include Ford Motor Company, Rockwall Ford, Rockwall Ford Collision, Classic Powersports, Group 1 Ford of Rockwall Collision, and Batteries Plus Bulbs.
Are there any beauty and spa services close to Best Western Plus Rockwall Inn & Suites?
Yes, you can visit My Lash Lane, European Wax Center Rockwall, 369 Nails and Spa, Happy Nails, and L'Shear Bar nearby for beauty and spa services.
Is there a car rental service near the hotel?
Yes, Hertz Rent A Car is located nearby, providing convenient car rental options for guests.