Certified by Holiday Inn Express & Suites Rio Grande City by IHG • Mar 01, 2026
Reviews
4.3
261 reviews
5 stars
172
4 stars
48
3 stars
19
2 stars
4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.
Staff Service
The staff received mixed reviews; while some guests highlighted friendly and accommodating service, others reported poor customer service experiences.
Breakfast Quality
Breakfast was frequently mentioned, with some guests enjoying the offerings while others found it lacking in variety and quality.
Management Issues
Several reviews expressed dissatisfaction with management, particularly regarding handling of reservations and customer complaints.
Comfort and Amenities
Guests generally found the rooms comfortable, but there were complaints about specific amenities like laundry facilities and internet service.
RA
Raul Alvidrez
Feb 12, 2026
5.0
It’s a great place to stay and the service is great.
JD
Jessi D
Feb 11, 2026
5.0
Stayed here twice and it's actually a nice hotel. It's close enough to main area of town without being in the middle of the chaos. I grew up in this town so I tell my husband everything is pretty much 2-5mins away from the hotel. There's even a gas station and dollar store for late night runs jic you need or forgot something.Staff is always friendly and welcoming.
JK
Jerry Krause
Feb 4, 2026
5.0
Extremely friendly and helpful staff!
GT
Gera “FranciscoDomínguez” Torres
Jan 28, 2026
3.0
AYUDA MEXICO BOM BOMM EL EREDERO DEL PALMA ME ROBARON IDENTIDAD PLIS
DH
Daniel Huron
Jan 23, 2026
5.0
Ive been staying here off and on and . Great service,breakfast and easy to get to. Never had a bad experience at this location. The price isn't too bad either.beds are comfortable, and rooms are spacious. I sometimes have to work a hour away for the location but still stay here due to the cleanliness of the hotel. Thank you for the hospitality again
Frequently Asked Questions About Holiday Inn Express & Suites Rio Grande City by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Rio Grande City?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is breakfast included for guests at the hotel?
Yes, a free buffet breakfast is available for guests.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are pets allowed at Holiday Inn Express & Suites Rio Grande City?
No, pets including cats and dogs are not allowed at this hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking.
Does the hotel have a fitness center and what equipment is available?
Yes, the fitness center is free to use and includes elliptical machines and treadmills.
What safety and sanitation measures does the hotel provide?
The hotel uses commercial grade disinfectants, has enhanced cleaning in common areas and guest rooms, offers sanitizer, and practices safe food handling. Contactless check-in/check-out is also available.
How can guests find Holiday Inn Express & Suites Rio Grande City and what nearby amenities are available?
The hotel is located at 5274 East Highway 83 in Rio Grande City, TX. Nearby amenities include Family Dollar for shopping, the UPS Authorized Shipping Provider for shipping services, and Shell Gas Station for fuel needs.
Are there any medical facilities near the hotel for urgent care or specialist visits?
Yes, nearby medical facilities include Rio Grande City Urgent Care, Valley Ear, Nose & Throat Specialists, and Pediatric Care Center, making it convenient for guests needing health services.
What options are available near the hotel for dining or refreshments?
Guests can visit The Yogurt House for frozen yogurt. There are also nearby convenience stores and gas stations such as Tejano Mart and Exxon & Mobil Stations that offer snacks and drinks.
Brand Certified Facts from Holiday Inn Express & Suites Rio Grande City by IHG
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Certified March 01, 2026Yext Knowledge Graph
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