Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to Holiday Inn Dallas-Richardson! Situated near DFW International Airport, the University of Texas at Dallas, and major highways, our hotel provides the perfect location for business travelers, vacationers, and university visitors alike. Catch a Cowboys game at AT&T Stadium, attend events at Curtis Culwell Center, and visit the city’s many cultural institutions like the Dallas Museum of Art or Historic West End – all just minutes away.
Business travelers enjoy proximity to corporate hubs like General Electric, Raytheon, Sherwin-Williams, Honeywell, and Texas Instruments. Host meetings and events in our versatile venues, and take advantage of our Business Center.
Enjoy dining at 1655 Bar & Grill, where kids under 12 eat free. Get energized in our 24-hour Fitness Center or take a relaxing dip in our indoor and outdoor pools. Enjoy the ease of free Wi-Fi, on-site parking, and local shuttle service. After a busy day, retreat to your spacious guest room, where plush bedding and thoughtful amenities offer the ideal blend of comfort and convenience. Whether you're visiting for work, a family vacation, or a relaxing getaway, our hotel offers everything you need for an unforgettable stay in Richardson, Texas.
Location
Holiday Inn Dallas-Richardson by IHG
1655 N. Central Expressway, Richardson, TX
75080, United States
Hours
Reviews
3.8
1,170 reviews
5 stars
506
4 stars
272
3 stars
176
2 stars
72
1 star
144
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews highlighted the friendliness and helpfulness of the staff, particularly mentioning individuals like Maggie and Senedu for their exceptional service.
Cleanliness Issues
Numerous customers reported cleanliness problems, including dirty rooms, musty smells, and unclean bathrooms, which significantly impacted their stay.
Room Conditions
Guests frequently noted that the rooms were outdated, with issues such as broken fixtures, poor air conditioning, and general wear and tear.
Location Convenience
The hotel is praised for its convenient location near highways and restaurants, making it accessible for travelers.
Customer Service Concerns
Several reviews expressed dissatisfaction with customer service, citing rude interactions and unhelpful responses from staff, particularly at the front desk.
- SSStefan LWD (Smurfette)5 days ago5.0My room was very nice and clean the breakfast was awesome staff was very friendly
- CSCris SotoNov 15, 20255.0Stayed in this hotel for 1 week - the service was awesome the food was awesome and the customer service was world class. A+
- GGGloNov 9, 20255.0Room was so cute and comfortable . Frontdesk staff very friendly and helpful.
- MMMarissaOct 21, 20254.0I'm walking distance to food, room where decent and employees were nice
- DMDarwin MurrayOct 13, 20255.0Excellent stay at this Hotel for the State Bowling tournament. 1st impressions are everything and when we entered Maggie and Abdul were so welcoming and inviting. Check in was hassle free and we're promptly in our room on the 4th floor. Room was very clean and comfortable. Their was a small stain in the carpet , which was no problem for me and I don't think it would be a concern to anyone but to people who like to find something wrong everywhere they go. I slept like a baby , they had a church convention going on and if I hadn't saw them downstairs you wouldn't have known they were there. Great location and the staff were great. MR. Samuel in the restaurant was a joy to talk to , an Excellent host and a constant worker.He even told me a $2 bill was good luck, but he said only one 😀 😀 😀. The housekeeper Jacklin was so respectful and accommodating. I bowled horrible but the hotel made my visit to the Dallas area so refreshing. Thanks to everyone there !
Frequently Asked Questions About Holiday Inn Dallas-Richardson by IHG
Is there an airport shuttle that runs to and from Holiday Inn Dallas – Richardson?
There is an off-site airport shuttle service available from DFW International Airport (DFW) to Holiday Inn Dallas – Richardson for $55 USD. The service runs 24/7. There is not a shuttle service from Dallas Love Field Airport (DAL).
How far is Holiday Inn Dallas – Richardson from the Dallas Convention Center and Downtown Dallas?
Holiday Inn Dallas – Richardson is a 30-minute drive from Downtown Dallas and the Dallas Convention Center.
Does Holiday Inn Dallas – Richardson offer EV charging stations?
No, unfortunately, Holiday Inn Dallas – Richardson does not offer EV charging stations.
Does Holiday Inn Dallas – Richardson offer connecting rooms?
Yes, Holiday Inn Dallas – Richardson offers connecting rooms based on availability.
Does Holiday Inn Dallas-Richardson feature a Fitness Center?
Yes, Holiday Inn Dallas-Richardson offers 24/7 access to our fully equipped Fitness Center.
Does Holiday Inn Dallas-Richardson offer Wi-Fi?
Yes, Holiday Inn Dallas-Richardson offers complimentary Wi-Fi to all hotel guests.
Does Holiday Inn Dallas-Richardson offer onsite parking?
Yes, Holiday Inn Dallas-Richardson offers complimentary on-site parking to all hotel guests.
Are the rooms and bathrooms at Holiday Inn Dallas-Richardson ADA-compliant?
Yes, Holiday Inn Dallas-Richardson offers guest rooms and bathrooms equipped with ADA-compliant accommodation.
Which airport is closest to Holiday Inn Dallas-Richardson?
Holiday Inn Dallas-Richardson is conveniently located near Dallas Fort Worth International Airport (DFW) and Dallas Love Field (DAL).
What accessibility features does Holiday Inn Dallas-Richardson offer?
The hotel offers accessible parking and guest rooms and bathrooms equipped with ADA-compliant accommodations, as well as elevator access.
Is there an airport shuttle service available at Holiday Inn Dallas-Richardson?
Yes, there is an off-site airport shuttle service available from DFW International Airport to the hotel for $55 USD, running 24/7. There is no shuttle from Dallas Love Field Airport.
What are the check-in and check-out times at Holiday Inn Dallas-Richardson?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Are pets allowed at Holiday Inn Dallas-Richardson?
Cats are allowed, but dogs are not permitted at this hotel.
Does Holiday Inn Dallas-Richardson have fitness facilities?
Yes, there is a free, fully equipped fitness center available 24/7, including a treadmill, but no elliptical machines or free weights.
Are there swimming pools at the hotel?
Yes, Holiday Inn Dallas-Richardson has both an indoor pool and an outdoor pool, as well as a hot tub.
What dining options are available onsite at Holiday Inn Dallas-Richardson?
The hotel features one restaurant and a bar called 1655 Bar & Grill, where kids under 12 eat free. Room service is also available.
What nearby places of interest can guests visit around Holiday Inn Dallas-Richardson?
Guests can enjoy Austin Grill nearby, relax at Moonlight Thai Spa, or visit The Life Community Fellowship Church for worship. These places offer dining, wellness, and cultural experiences within close proximity.
How can guests get around the local area from Holiday Inn Dallas-Richardson?
The hotel provides a local shuttle service to help guests navigate the area and reach nearby attractions and business centers.
What nearby medical and wellness facilities are accessible from the hotel?
Nearby guests can access Liberty Dialysis for medical needs and Radiance Soul Wellness or A Sensational Touch for holistic and spa treatments.