Location.com logo
Brand Certified

Best Western Refugio Inn

3.8
(290 reviews)

Business Details

1007 VICTORIA RD, Refugio, TX
78377, United States
(361) 526-4600
http://bestwestern.com

About

HotelBest Western
Located in Refugio,TX, the Best Western Refugio Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Refugio Inn
1007 VICTORIA RD, Refugio, TX
78377, United States

Hours

Reviews

3.8
290 reviews
5 stars
136
4 stars
59
3 stars
34
2 stars
15
1 star
46

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting their willingness to assist with issues and provide good service.

Cleanliness

While some guests reported clean rooms, others mentioned issues such as moldy smells, dirty bathrooms, and pest problems, indicating inconsistency in cleanliness standards.

Breakfast Quality

The breakfast received mixed reviews; some enjoyed it while others found it lacking in quality and freshness.

Facilities Issues

Guests frequently noted the absence of an elevator, which posed challenges for those with heavy luggage or mobility issues, along with other maintenance concerns.

Customer Service

Several reviews highlighted poor customer service experiences, particularly regarding management's handling of complaints and issues.
  • DK
    Dave Kimbral
    Jan 23, 2026
    1.0
    Did not stay too high on prize plus wanted a room deposit
  • RR
    Renee
    Dec 29, 2025
    3.0
    I recently stayed at Best Western Refugio Inn and overall, my experience was okay. The highlight of the stay was definitely the hot breakfast, which was a nice touch to start the day. However, there were a few downsides worth mentioning. Firstly, the property does not have an elevator, so guests with heavy luggage should be prepared for that. I encountered some issues during check-in due to my booking through Expedia, but the staff was quite helpful and called to resolve the matter promptly. One concern I had was with housekeeping. They knocked on our door at 9 AM while we were still asleep. When I declined their service, the housekeeper unnecessarily informed me that check-out time was at 11 AM. I believe it would be more considerate for housekeeping to wait until at least 10:30 AM before knocking on doors. Overall, while the stay had its positives, I think some adjustments could enhance the guest experience.
  • JO
    J&M Outdoors
    Nov 4, 2025
    4.0
    Super nice, friendly & helpful clerk who worked Friday and Saturday evening. Room was clean, it's on the highway but wasn't too noisy.
  • LS
    L Sturm
    Oct 11, 2025
    5.0
    Amazingly quiet

Frequently Asked Questions About Best Western Refugio Inn

What are the operating hours of Best Western Refugio Inn?

The Best Western Refugio Inn is open 24 hours a day, every day of the week.

Is free Wi-Fi available at Best Western Refugio Inn?

Yes, free Wi-Fi is available for all guests throughout the hotel.

Brand Certified Facts from Best Western Refugio Inn

Best Western Refugio Inn partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: