Best Western Refugio Inn

3.8
288 reviews

About

Hotel
Located in Refugio,TX, the Best Western Refugio Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Refugio Inn
1007 VICTORIA RD, Refugio, TX
78377, United States

Hours

Reviews

3.8
288 reviews
5 stars
135
4 stars
59
3 stars
34
2 stars
15
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting specific individuals for their excellent service.

Cleanliness

While some reviews noted clean rooms, others reported issues with cleanliness, including moldy smells and dirty bathrooms.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and freshness.

Customer Service Issues

Several customers reported poor experiences with management and front desk staff, citing rudeness and unprofessional behavior.

Facilities Condition

Guests mentioned the need for updates and repairs, including issues with elevators, damp rooms, and broken amenities.
  • JO
    J&M Outdoors
    Nov 4, 2025
    4.0
    Super nice, friendly & helpful clerk who worked Friday and Saturday evening. Room was clean, it's on the highway but wasn't too noisy.
  • LS
    L Sturm
    Oct 11, 2025
    5.0
    Amazingly quiet
  • TM
    Tim Miller
    Aug 18, 2025
    5.0
    The hotel was fine and the staff was friendly. I had even left a valuable sound machine that helps me sleep. They are shipping it back to me. I am grateful. Norma and her team are awesome.
  • BM
    Bee Medina
    Aug 10, 2025
    5.0
    Amazing staff , clean rooms, good breakfast , great service - they were all very kind and friendly. We left a gold earring in the room and called 2 hours later to tell them and they got it and saved it for us when we returned 2 days later . That’s great customer service and honest . We definitely will stay here often .
  • RG
    Ray G
    Aug 8, 2025
    5.0
    Thank you Alice for helping find my earring was accidently left behind Thanks again

Frequently Asked Questions About Best Western Refugio Inn

What are the operating hours of Best Western Refugio Inn?

The Best Western Refugio Inn is open 24 hours a day, every day of the week.

Is free Wi-Fi available at Best Western Refugio Inn?

Yes, free Wi-Fi is available for all guests throughout the hotel.