Business Details
About
HotelExtended Stay Hotel
Choose the Home2 Suites by Hilton® Portland hotel and feel right at home in a modern studio or one-bedroom suite. This pet-friendly hotel makes the perfect base for families and business travelers. Whether you’re here to visit USS Lexington or to catch a game at Whataburger Field, you’ll feel right at home at our Portland hotel.
Every suite in our hotel features complimentary WiFi and a fully-equipped kitchen, complete with a full-size refrigerator, dishes, microwave and flatware. The Working Wall—that’s the kitchen, work area and storage—features movable furniture to let you create your own space. Join us each morning at the Inspired Table™ for breakfast with over 400 options. Hungry? Head to our Home2 MKT to stock up on snacks and travel essentials without leaving the hotel.
Set up shop in our business center with access to a computer, printing and copying capabilities. The Oasis community area offers a casual, friendly environment where guests can work, relax or socialize. Take a dip in the skin-friendly outdoor saline pool or run a load of laundry while you exercise at Spin2Cycle, our combined laundry and fitness facility.
Location
Home2 Suites by Hilton Portland
139 Buddy Ganem Drive, Portland, TX
78374, United States
Hours
Reviews
3.7
440 reviews
5 stars
201
4 stars
81
3 stars
49
2 stars
36
1 star
73
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted severe cleanliness problems, including mold, mildew, and dirty rooms, with some guests reporting unsanitary conditions and uncleaned rooms.
Staff Performance
While many guests praised the staff for being friendly and accommodating, there were also complaints about rude service and lack of responsiveness to issues.
Maintenance Problems
Guests reported various maintenance issues, including broken HVAC systems, malfunctioning doors, and overall poor upkeep of the hotel facilities.
Breakfast Quality
The breakfast offerings were frequently criticized for being subpar, lacking variety, and not meeting expectations compared to other Hilton properties.
Health Concerns
Several reviews raised alarms about health risks due to mold and moisture issues, with guests expressing concern for their well-being during their stay.
- JMJolie Miller1 day ago1.0Previous review was deleted and not by me…. This hotel is a complete health hazard, there is a severe mold issue! Highly do not recommend!
- ABAmy BarteltNov 3, 20251.0The AC/Heat in all hallways and common areas was broken and according to the staff had been that way for "months". The room smelled strongly of mold/mildew and was damp. The staff told me it was due to the area's climate (but I grew up here and other places and hotels do NOT feel or smell like this). All metal in the room including lamps, shower frames, hinges etc, were rusted. When the room got cold I tried switching over to the heat in the room, and it smelled so bad of ammonia (like urine) and burning that I got physically sick and had to open the door to air out the room even though I only left the unit on less than 10 seconds. Breakfast was not stocked and the area was dirty. Housekeeping only comes if you stay more than 5 days (whcih is not what the stickers etc in the rooms say). You have to take out your own trash, and take your dirty towels to the front desk to "exchange" for clean ones. The front desk staff was rude and didn't want to be bothered to help. Strongly do NOT receommend this hotel!
- KTKortnie TiricoOct 18, 20251.0Checked in today and its been horrible there is an awful smell throughout the hotel they say due to some kind of fumes coming through so they have ventilation tubes running down every floor and they are blowing the pipes with water and bleach. Shower has rust marks everywhere, the carpet is wet, fans running in the hallways, not sure what the issue is, asked if it was mold and they said no and its just dirty and hoping whatever these fumes are dont get us sick. Also, checked in and the front desk kept my license never told me they had it until I came back to the front desk 3 hours later. No towels at the pool. Definitely not up to Hilton standards.
- KMKrista MorelandOct 4, 20251.0The front desk staff was friendly, but this hotel is in serious need of closure and renovation. There appears to be a significant mold issue. We checked in and checked out within 15 minutes after seeing the room and the overall condition of the property. The floor was very damp, the drawers were warped, and many fixtures showed water damage as well. . The smell of mildew was overwhelming. I’d recommend choosing another location if you’re looking for a place to stay. We typically love Home2 Suites, but this property needs major attention. Booking rooms with obvious damage is not okay. We would have planned another hotel if we had known.
- KSKenneth SchmidtSep 29, 20251.0First room they checked us into was still dirty from the previous guest. They moved us to a smaller room that stunk and could hear everything in the lobby. The overall condition of the hotel was pretty disgusting especiallyfor how new it is. We checked out and went to the Hampton down the road. The Hampton is excellent!
Frequently Asked Questions About Home2 Suites by Hilton Portland
What types of suites are available at Home2 Suites by Hilton Portland?
The hotel offers modern studio and one-bedroom suites, each featuring a fully-equipped kitchen with a full-size refrigerator, dishes, microwave, and flatware.
Is Home2 Suites by Hilton Portland a pet-friendly hotel?
Yes, both cats and dogs are allowed, making it a pet-friendly hotel.
Does the hotel provide free WiFi?
Yes, complimentary WiFi is available in public areas and guest rooms.
What are the check-in and check-out times at Home2 Suites by Hilton Portland?
Check-in time is 3:00 PM, and check-out time is 12:00 PM.
Is breakfast included in the stay at Home2 Suites by Hilton Portland?
Yes, breakfast is available for free to guests each morning at the Inspired Table™.
Are there accessible features at the hotel for guests with disabilities?
Yes, the hotel has accessible parking and elevators, and is mobility accessible.
What recreational facilities does the hotel offer?
The hotel features a free fitness center, an outdoor saline pool, and a game room for guest enjoyment.
What nearby hotels can guests consider if staying in Portland?
Nearby hotels include La Quinta Inn & Suites Corpus Christi - Portland, Candlewood Suites Corpus Christi Portland, and Holiday Inn Express & Suites Corpus Christi-Portland.
Where can guests find convenient dining options near Home2 Suites by Hilton Portland?
Guests can enjoy nearby restaurants such as Poseidon Sushi & Hibachi, Mexican, Texas A1 Steaks & Seafood, Surfing Crab Express, KFC, and Subway.
What entertainment and shopping options are available nearby?
Nearby attractions include B&B Theatres Portland Northshore cinema, Northshore Cinema 8 drive-in theater, Portland Plaza - GameStop, GameStop store, and Target department store for shopping and entertainment.