Brand Certified
Home2 Suites by Hilton Port Arthur
4.3(290 reviews)
Certified by Home2 Suites by Hilton Port Arthur • Mar 01, 2026
Business Details
2750 Home Two Plaza, Port Arthur, TX
77640, United States
Certified by Home2 Suites by Hilton Port Arthur • Mar 01, 2026
(409) 999-3464
Certified by Home2 Suites by Hilton Port Arthur • Mar 01, 2026
https://www.hilton.com/en/hotels/bpththt-home2-suites-port-arthur/
Certified by Home2 Suites by Hilton Port Arthur • Mar 01, 2026
About
Certified by Home2 Suites by Hilton Port Arthur • Mar 01, 2026
HotelExtended Stay HotelHome2 Suites
With convenient access to the highway, Home2 Suites by Hilton Port Arthur is the ideal location for your extended stay in Port Arthur, TX. Walkable to multiple restaurants and just across the highway from the mall, we are close to dining, shopping and entertainment. Our hotel is less than 30 minutes from Beaumont, making travel and business convenient.
Our spacious suites give you plenty of room to rest and relax. Lounge on the sofa or comfortable bed and watch TV, or get work done at the ergonomic desk with free WiFi. Make meals for the week in the kitchen, equipped with full-size refrigerator, microwave, dishwasher and utensils.
Enjoy free breakfast each morning with hot and healthy options like warm, artisan breakfast sandwiches, Belgian waffles, fresh fruit and oatmeal. If you need a snack, stop by our Home2 MKT® store, open 24/7. At the end of a long day, unwind in the outdoor pool or get in a workout at our Spin2 Cycle center while running a load of laundry. Get together with friends or family and lounge around the firepit or have a cookout with our BBQ grills on the patio.
Location
Certified by Home2 Suites by Hilton Port Arthur • Mar 01, 2026
Home2 Suites by Hilton Port Arthur
2750 Home Two Plaza, Port Arthur, TX
77640, United States
Hours
Certified by Home2 Suites by Hilton Port Arthur • Mar 01, 2026
Reviews
4.3
290 reviews
5 stars
182
4 stars
65
3 stars
14
2 stars
13
1 star
16
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted issues with cleanliness, including dirty bathrooms, unkempt common areas, and reports of bed bugs.
Staff Service
While some reviews praised the friendly and accommodating staff, others reported poor customer service experiences, particularly at the front desk.
Amenities
Guests expressed dissatisfaction with the breakfast options and the quality of Wi-Fi, as well as issues with room features like water pressure and bathroom privacy.
Location
The hotel is conveniently located near restaurants and major highways, which was appreciated by several guests.
Overall Experience
Mixed reviews overall, with some guests enjoying their stay while others had significant complaints that affected their experience.
- BBBen BernathDec 6, 20252.0Room and service was just fine. Again with Hilton the tv reception cuts in and out. When I have reported it they say that they use one satellite and it can't handle the whole hotel. Time for a fix Hilton. I have had this happen at several other Hilton hotels.
- AIAndresen InboxNov 1, 20251.0There's no reason the coffee station at lobby serves cold coffee by Hilton hotel. No one cares to check and make sure cold coffee has been replaced with freshly brewed hot coffee serves throughout the day. Wifi strength is bad and inconsistent. Lost and disconnected many important meetings in my room on my work laptop using this Hilton wifi. This gets one-star review. P.S. Hotel staffs let their friends, kids and family members hang around lobby for no reason. Treating the hotel like their daycare center, letting their kids roam free.
- TLTravis LaveaultOct 25, 20251.0Booked through Chase, called and told them we wouldn’t arrive until the next morning and they marked us a no show. “There’s nothing we can do. We already marked you as a no-show.” Horrible service. Front desk lady was also super rude.
- LDLuke DumanOct 13, 20251.0We walked in and they tried to charge 395 w pet deposit
- BWBryan WilkersonOct 3, 20254.0Rooms are clean staff is good. But who thought this was a good idea in a double bedroom to install a sliding door for the bathroom with a gap left open so you can see inside to the shower also with no locking mechanism
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