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Holiday Inn Port Arthur - Park Central by IHG

3.6
(338 reviews)

Business Details

2929 Jimmy Johnson Blvd., Port Arthur, TX
77642, United States
(409) 724-5000
https://www.ihg.com/holidayinn/hotels/us/en/port-arthur/ptapc/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Welcome to our Newly Remodeled in 2025 Port Arthur hotel, conveniently located near major highways, Hwy 287 and N Hwy 69. When you stay with us, you're within easy reach of all the area's local attractions. Visit Lamar University, just 9 minutes away. Head down to the Museum of the Gulf Coast to learn more about our area's unique history. Wander a little farther down to Sea Rim State Park, only a 30-minute drive from our hotel. Our hotel makes it easy for you to rest, relax, and enjoy time spent solo or with friends and family. With three onsite eateries, a resort-style outdoor swimming pool, and a fitness center, there's plenty to enjoy. Your room is a haven of rest with a soft bed, ergonomic work area, and big windows overlooking the beautiful Lone Star State, all with a touch of impeccable Texas style. We look forward to welcoming you to Port Arthur at our hotel!

Location

Holiday Inn Port Arthur - Park Central by IHG
2929 Jimmy Johnson Blvd., Port Arthur, TX
77642, United States

Reviews

3.6
338 reviews
5 stars
135
4 stars
67
3 stars
53
2 stars
27
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff interactions were mixed; while some guests praised friendly and helpful staff, others reported rude and unhelpful front desk experiences.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including bugs, dirty bathrooms, and unkempt rooms, which detracted from the overall experience.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, although some guests noted issues with cleanliness and food safety.

Room Conditions

Rooms were described as needing maintenance, with complaints about noise, outdated decor, and unpleasant odors.

Value for Money

Guests expressed dissatisfaction with pricing practices, particularly regarding unexpected charges and perceived value compared to the quality of the stay.
  • RP
    Rod Perysian
    Jan 31, 2026
    4.0
    Greeeaaaat
  • RM
    richard mccarthy
    Jan 14, 2026
    3.0
    It's basically worker lodging
  • PS
    PRESHIOUS SMITH
    Jan 12, 2026
    5.0
    My whole experience here was great. Friendly and welcoming staff and great food for breakfast and dinner.
  • BK
    Brian Klint
    Dec 27, 2025
    1.0
    Rooms are decent, but wouldn’t want to stay there in a period where heating/cooling of the room is needed, as the HVAC is noisy. Breakfast is typical American, so that’s up to each preference. Staff is pleasant and welcoming. The local mananger however, is the opposite of pleasant and welcoming . I went from paying around 120 USD per night on average for a 7 days period, to a fixed rate of 242 USD for the following 14 nights. When asking at checkout what caused the +100% pricehike, the guy at the reception did not know and fetched his Manager, whom told me that the first booking was a cyber promotion, and the remaining was at the daily rate set by IHG, which will fluctuate depending on date and availability of rooms. I asked how come the daily rate is fixed at 242 USD, when I the first week paid a different price every night. Again I was told by the manager that this was not controlled by the hotel, but IHG, whom I should contact. I checked online, and saw that I could book a night through IHG for 144 USD the same day. I contacted IHG who told me that the price is set by the local hotel and NOT IHG, and that the could not do anything from their side. Pretty disappointing treatment toward a loyal IHG customer…
  • JH
    Jesse Haas
    Nov 22, 2025
    5.0
    From the time I walked through the door, I was greeted by The front desk associate. She had a smile on her face every time I saw her. Very nice courteous And very much a people person Thank you, Linda for being a great person you are. Breakfast and dinner complementary food was good. They also have a menu at the bar that you can order food and it is also good. The bartender Pia is fun to talk to and a great bartender prices were good. Everybody that worked at that Holiday Inn has went over and beyond expectations. I was very happy with my stay At this location. Keep up the good work Linda and Pia even if you’re having a bad day, these two ladies can make you smile and turn your day around. The rooms were clean and tidy no bad remarks form me

Frequently Asked Questions About Holiday Inn Port Arthur - Park Central by IHG

Does the hotel have a pool?

Yes, the Holiday Inn Port Arthur - Park Central features an outdoor, resort-style pool open daily from 10:00 AM – 10:00 PM for guests to enjoy.

Is parking available at the hotel?

Complimentary parking is available for all hotel guests.

Brand Certified Facts from Holiday Inn Port Arthur - Park Central by IHG

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