Holiday Inn Port Arthur - Park Central by IHG

3.6
332 reviews

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to our Newly Remodeled in 2025 Port Arthur hotel, conveniently located near major highways, Hwy 287 and N Hwy 69. When you stay with us, you're within easy reach of all the area's local attractions. Visit Lamar University, just 9 minutes away. Head down to the Museum of the Gulf Coast to learn more about our area's unique history. Wander a little farther down to Sea Rim State Park, only a 30-minute drive from our hotel. Our hotel makes it easy for you to rest, relax, and enjoy time spent solo or with friends and family. With three onsite eateries, a resort-style outdoor swimming pool, and a fitness center, there's plenty to enjoy. Your room is a haven of rest with a soft bed, ergonomic work area, and big windows overlooking the beautiful Lone Star State, all with a touch of impeccable Texas style. We look forward to welcoming you to Port Arthur at our hotel!

Location

Holiday Inn Port Arthur - Park Central by IHG
2929 Jimmy Johnson Blvd., Port Arthur, TX
77642, United States

Reviews

3.6
332 reviews
5 stars
133
4 stars
65
3 stars
52
2 stars
27
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some praised their friendliness and helpfulness, others reported rude and incompetent service.

Cleanliness

Many reviews highlighted cleanliness issues, including dirty rooms and bathrooms, while some guests noted clean beds and well-kept areas.

Breakfast Quality

Breakfast received positive remarks for variety and quality, but there were complaints about cleanliness and availability.

Room Conditions

Rooms were described as outdated and in need of repairs, with issues like mold, bugs, and noise from neighbors.

Renovation Feedback

The hotel is undergoing renovations, with some guests appreciating the updates while others felt the property was still in poor condition.
  • JH
    Jesse Haas
    3 days ago
    5.0
    From the time I walked through the door, I was greeted by The front desk associate. She had a smile on her face every time I saw her. Very nice courteous And very much a people person Thank you, Linda for being a great person you are. Breakfast and dinner complementary food was good. They also have a menu at the bar that you can order food and it is also good. The bartender Pia is fun to talk to and a great bartender prices were good. Everybody that worked at that Holiday Inn has went over and beyond expectations. I was very happy with my stay At this location. Keep up the good work Linda and Pia even if you’re having a bad day, these two ladies can make you smile and turn your day around. The rooms were clean and tidy no bad remarks form me
  • AD
    Annette Dorsey
    5 days ago
    5.0
    Went there for a work meeting! Breakfast was really good!
  • JJ
    Jody b (jody88)
    6 days ago
    5.0
    The hotel is nice since the renovations. But the most important thing to me is the customer service. My previous experiences with this hotel's staff weren't bad, but also weren't anything writing a review over. However my opinion changed thanks to the receptionist Linda. She knew I was having trouble with booking my room (using IHG), and she went out of her way to help and make me feel welcome. Even if she didn't have to.
  • CW
    Charlotte Walton
    Nov 7, 2025
    2.0
    The staff was really great. I stay at Holiday Inns and this was the first time at this location. Recently refurbished so I thought it would be clean. Unfortunately I fought lots of roaches in the bathroom and by the bed. Very disappointed.
  • DH
    Derrick Hicks
    Oct 23, 2025
    5.0
    Nice clean great customer service, Highly recommended

Frequently Asked Questions About Holiday Inn Port Arthur - Park Central by IHG

Does the hotel have a pool?

Yes, the Holiday Inn Port Arthur - Park Central features an outdoor, resort-style pool open daily from 10:00 AM – 10:00 PM for guests to enjoy.

Is parking available at the hotel?

Complimentary parking is available for all hotel guests.