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Hampton Inn & Suites Port Arthur

4.0
(424 reviews)

Business Details

7660 Memorial Blvd., Port Arthur, TX
77642, United States
(409) 722-6999
https://www.hilton.com/en/hotels/ptatxhx-hampton-suites-port-arthur/

About

HotelHampton Inn
Welcome to the Hampton Inn & Suites Port Arthur hotel. Whether traveling on business or leisure, our state-of-the-art hotel offers you everything you need to enjoy a memorable experience. Our hotel is conveniently located in the heart of Port Arthur, Texas' commercial district and within a one mile radius of many fine restaurants. If your interests lie in fishing, boating, playing golf or admiring a beautiful sunset, be sure to visit Pleasure Island, just seven miles away from our brand new hotel. Do your business plans call for a trip to the Southeast Texas area? For you road warriors, the Hampton Inn & Suites Port Arthur is conveniently located near the following area businesses: Motiva, Huntsman, Valero, Golden Pass LNG, Cheniere LNG, TOTAL Petrochemicals, ExxonMobil, Dupont, Chevron Phillips, and Praxair. Nearby entertainment and recreational options for your stay include Port Arthur Central Mall, Pleasure Island (fishing, boating, golf), Babe Zaharias Golf Course, Ford Park Southeast Texas Entertainment Complex, McFaddin Beach, and Lake Charles Casino Gambling. Come experience the best value in town! At the Hampton Inn & Suites Port Arthur hotel each of our tastefully decorated guestrooms features a luxurious plush-top mattress, contemporary dark wood furniture, and a flat screen television. Come lounge in our elegant, spacious lobby and read a book or check out the plasma television. Comfortably spread yourself out in one of our many spacious suites so you can truly feel right at home. Print that important email, report or memo from the comfort of your own guestroom - receive a secure code and retrieve your document in the business center using Printer-On. Relieve stress and maintain your routine in our modern fitness center, featuring top of the line Precor fitness equipment. With Hampton's 100% satisfaction guarantee, you'll be completely satisfied with your stay in Port Arthur or we don't expect you to pay!

Location

Hampton Inn & Suites Port Arthur
7660 Memorial Blvd., Port Arthur, TX
77642, United States

Hours

Reviews

4.0
424 reviews
5 stars
227
4 stars
91
3 stars
39
2 stars
17
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some guests praised the friendly and helpful staff, others reported rude and unprofessional behavior, particularly at the front desk.

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty rooms, bugs, and unpleasant odors.

Room Quality

Guests noted that rooms were often dated and in need of maintenance, with issues such as faulty air conditioning, broken locks, and noisy environments.

Breakfast Experience

The breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking or poorly managed.

Renovation Disruptions

Several reviews mentioned ongoing renovations that affected the overall experience, including noise and aesthetic issues.
  • JO
    Jennifer Onumara
    Feb 23, 2026
    5.0
    I forgot what the attendant name was but he was there at 5am Saturday morning he obviously worked the night shift. He was one of the nicest person I have ever met. The way he help my family and I I can never forget. That guy deserves a raise. I just want to thank you so much and God bless you 🙏🏾
  • JR
    Joey Rumfield
    Feb 19, 2026
    5.0
    This place is always clean and staff is professional. Can't ask for much more at this price point in this area.
  • JA
    Juan Sebastian Areiza
    Feb 17, 2026
    1.0
    Terrible service, they don’t clean the rooms and when I asked at the front desk they said they don’t have a housekeeper, that was their solution. I had to go to the front desk twice just to get a clean towel. I do not recommend this hotel
  • ML
    Mercy LaPointe
    Feb 7, 2026
    1.0
    Not returning cash! Black customer treated with TOTAL DISRESPECT!!! From the manager on down!! DON'T DO IT!!
  • BL
    Brittany LeBlanc
    Jan 25, 2026
    5.0
    This location is literally my home away from home! I book here every month or at least every other month just to relax and I have NEVER had a bad experience! The staff is so friendly , always clean & comfy!

Brand Certified Facts from Hampton Inn & Suites Port Arthur

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Certified March 01, 2026Yext Knowledge Graph
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