Business Details
About
HotelHampton Inn
Welcome to the Hampton Inn & Suites Port Arthur hotel. Whether traveling on business or leisure, our state-of-the-art hotel offers you everything you need to enjoy a memorable experience. Our hotel is conveniently located in the heart of Port Arthur, Texas' commercial district and within a one mile radius of many fine restaurants. If your interests lie in fishing, boating, playing golf or admiring a beautiful sunset, be sure to visit Pleasure Island, just seven miles away from our brand new hotel.
Do your business plans call for a trip to the Southeast Texas area? For you road warriors, the Hampton Inn & Suites Port Arthur is conveniently located near the following area businesses:
Motiva, Huntsman, Valero, Golden Pass LNG, Cheniere LNG, TOTAL Petrochemicals, ExxonMobil, Dupont, Chevron Phillips, and Praxair.
Nearby entertainment and recreational options for your stay include Port Arthur Central Mall,
Pleasure Island (fishing, boating, golf), Babe Zaharias Golf Course, Ford Park Southeast Texas Entertainment Complex, McFaddin Beach, and Lake Charles Casino Gambling.
Come experience the best value in town! At the Hampton Inn & Suites Port Arthur hotel each of our tastefully decorated guestrooms features a luxurious plush-top mattress, contemporary dark wood furniture, and a flat screen television. Come lounge in our elegant, spacious lobby and read a book or check out the plasma television. Comfortably spread yourself out in one of our many spacious suites so you can truly feel right at home.
Print that important email, report or memo from the comfort of your own guestroom - receive a secure code and retrieve your document in the business center using Printer-On. Relieve stress and maintain your routine in our modern fitness center, featuring top of the line Precor fitness equipment. With Hampton's 100% satisfaction guarantee, you'll be completely satisfied with your stay in Port Arthur or we don't expect you to pay!
Location
Hampton Inn & Suites Port Arthur
7660 Memorial Blvd., Port Arthur, TX
77642, United States
Hours
Reviews
4.0
419 reviews
5 stars
224
4 stars
91
3 stars
39
2 stars
17
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were reported as rude and unprofessional, leading to a mixed experience for guests.
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, bugs, and unpleasant odors, which significantly impacted guest satisfaction.
Breakfast Quality
The breakfast offerings were generally described as basic and in need of improvement, with some guests expressing disappointment in the variety and availability.
Maintenance Problems
Guests reported various maintenance issues, including malfunctioning air conditioning, broken elevators, and unaddressed room repairs, contributing to a negative experience.
Location and Value
The hotel’s location was often praised for convenience, but many guests felt the price did not match the quality of the accommodations.
- CHCrystal Harper2 days ago5.0The hotel is very clean and updated. The front desk staff is friendly and helpful. No issues during my stay and I will book again.
- JRJames RoegeleinDec 15, 20255.0Joseph at the front desk is by far the nicest front desk manager I have had the pleasure of meeting at any Hilton. He made sure I like the room, was able to assist me with a breakfast as I depart very early in the morning before normal breakfast hours. He definitely understands the clientele here and made sure our stay is easy while on the road for work.
- BPBruce PierceDec 13, 20255.0The staff and service was very accommodating. I stayed for a week for a business trip. Breakfast was fresh and hot. Great location with close proximity to business needs. I will return here and recommend to others.
- SAScott AbercrombieDec 8, 20255.0Great hotel; clean room, friendly employees, good breakfast. Completely happy. Will come back again.
- JHJoey HimelDec 7, 20255.0Nice, clean, and quiet. Perfect for our short stay.
Frequently Asked Questions About Hampton Inn & Suites Port Arthur
What are the check-in and check-out times at Hampton Inn & Suites Port Arthur?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does the hotel offer free breakfast guests can enjoy?
Yes, the hotel offers buffet breakfast for free.
Is parking available for guests at Hampton Inn & Suites Port Arthur?
Yes, self-parking is available at the hotel.
Are pets allowed at Hampton Inn & Suites Port Arthur?
Yes, pets including cats and dogs are welcome at the hotel.
Does the hotel have any fitness facilities for guests?
Yes, there is a fitness center available for free with free weights, elliptical machines, and treadmills.
Is the hotel accessible for guests with disabilities?
Yes, the hotel offers accessible parking, elevators, and is mobility accessible.
What technology does Hampton Inn & Suites Port Arthur provide for guest convenience?
The hotel offers free WiFi in public areas, digital guest room keys, and a 24-hour front desk with a business center including Printer-On service.
What nearby restaurants can guests visit around Hampton Inn & Suites Port Arthur?
Guests can enjoy nearby dining options like Rancho Grande Bar and Grill, El Refu Tex Mex, Sertinos Cafe, La Cantina Mexican Grill, Saltgrass Steak House, and King Buffet.
Are there any nearby hotels or accommodations close to Hampton Inn & Suites Port Arthur?
Yes, nearby accommodations include MainStay Suites, Super 8 by Wyndham Port Arthur/Nederland Area, Comfort Inn & Suites, and Holiday Inn Port Arthur Park Central.
What local attractions can guests visit near Hampton Inn & Suites Port Arthur for recreation?
Guests can visit Pleasure Island for fishing, boating, and golf, Babe Zaharias Golf Course, Ford Park Southeast Texas Entertainment Complex, McFaddin Beach, and Lake Charles Casino Gambling.