Staybridge Suites Plano North - Frisco by IHG

4.2
580 reviews
Staybridge Suites Plano Frisco

About

HotelWedding VenueConference CenterBusiness Meeting LocationsStaybridge Suites
Welcome to Staybridge Suites Plano North – Frisco, your home away from home and premier hotel in Plano. Located at Highway 121 and Dallas North Tollway, we're 22 miles from DFW airport. Our Plano hotel is within walking distance of attractions like the Granite Park Boardwalk, Dr. Pepper Ballpark, and Arbor Hills Nature Preserve. This hotel in Plano, TX, is minutes from major north Dallas corporations like PepsiCo, JP Morgan, and Capital One. We are adjacent to Stonebriar Centre Mall and Legacy West Shopping Center, and near the Ford Center-Dallas Cowboys Training Facility, and Grandscape shopping/dining district. We offer spacious suites equipped with full kitchens. You will also enjoy our outdoor pool and fitness center during your stay at our hotel in Plano, TX.

Location

Staybridge Suites Plano North - Frisco by IHG
8355 Parkwood Blvd, Plano, TX
75024, United States

Hours

Reviews

4.2
580 reviews
5 stars
332
4 stars
147
3 stars
42
2 stars
21
1 star
38

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some guests praised the friendliness and helpfulness of staff members like Laura and Shelly, others reported rude service and unaccommodating attitudes from front desk staff.

Cleanliness Issues

Several reviews highlighted cleanliness concerns, including dirty rooms, unkempt common areas, and reports of bed bugs.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the selection while others criticized the lack of variety and quality.

Maintenance Problems

Guests reported various maintenance issues, including broken elevators, malfunctioning fitness equipment, and unaddressed housekeeping requests.

Value for Money

While some guests found the hotel to be a good value for the price, others felt that the quality did not match the cost, citing hidden fees and poor service.
  • CS
    cesar suarez
    2 days ago
    5.0
    The breakfast is EXTRAORDINARY and the lady who serves it is SUPER PROFESSIONAL and attentive, she does an EXCELLENT JOB, keeps everything clean, hot and fresh, and is very pleasant and helpful.
  • RZ
    Razeen Zuhair
    Jan 3, 2026
    1.0
    Here for a 3-night stay. I was always able to request the kitchen staff to serve my dietary needs but they don’t do it at this hotel. It was a waste of time booking this hotel. I’m better off at Holiday Inn Express.
  • TC
    Tony C
    Dec 28, 2025
    5.0
    From when we checked in till check out we had excellent experiences. From the front service desk to house keeping, everyone was friendly. The entire front desk staff was helpful and accommodating. It was obvious that Shawna at the front desk cared about us and she made sure we had everything we needed!
  • AR
    Arun Ramu
    Dec 25, 2025
    5.0
    Great place
  • MG
    M Gh
    Dec 12, 2025
    1.0
    Worst of the worst!

Frequently Asked Questions About Staybridge Suites Plano North - Frisco by IHG

How much is parking at Staybridge Suites Plano North – Frisco?

Complimentary parking is available at Staybridge Suites Plano North – Frisco for hotel guests.

Can I cancel my booking at Staybridge Suites Plano North – Frisco for a full refund?

Always check the hotel's cancellation policy before booking a rate. Room cancellation is subject to rate booked at time of reservation and cancellation policy varies by rate.