Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Experience modern amenities at our Plano Texas hotelIt is conveniently located at the Jupiter Road exit off the George Bush Highway near the new upscale CityLine Complex.
Striking the perfect balance between refinement and relaxation, extraordinary design meets complete functionality for business and leisure travelers alike. Shuttle service is provided to many corporations including State Farm, Raytheon, Cisco Systems, Samsung, United Healthcare, Texas Instruments, Fujitsu, as well as the University of Texas at Dallas. For shopping, Firewheel Town Center, Methodist Richardson Center and Baylor Medical Center are within five miles. CityLine offers unique and exciting dining and entertainment options, merging the energy and vibrancy of the city to the convenient proximity of the suburb. Bring your swimsuit and relax in our indoor pool or have a splashing good time at the nearby Hawaiian Falls Waterpark. Weekend sporting events are also popular at many of the nearby attractions including the Toyota Stadium, Cheer Athletics, and Richardson Gymnastics Center. The Garland Convention Center is home to year-round events including high school graduations and concert performances.
The warmth, the ambiance, and the pampering guest experience make this Holiday Inn Express an obvious choice for travelers.
Location
Holiday Inn Express & Suites Plano East - Richardson by IHG
2001 E President George Bush Highway, Plano, TX
75074, United States
Hours
Reviews
4.1
583 reviews
5 stars
367
4 stars
85
3 stars
30
2 stars
16
1 star
85
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating during their stay.
Cleanliness
Guests frequently noted that the rooms and common areas were clean and well-maintained.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking.
Customer Service Issues
Several reviews highlighted poor customer service experiences, particularly at the front desk, with complaints about rudeness and unhelpfulness.
Noise Concerns
Multiple guests reported issues with noise from the nearby highway, affecting their sleep quality.
- JGJose Gomez-MarquezDec 27, 20255.0We always stay at this Holiday Inn Express when we visit our daughter and her family because the location is perfect for us. The breakfast is good, the rooms are quiet and comfortable and the workout room is quite nice. The staff has been kind every single, time, but this stay they were superstars! Thania and Judith were so friendly and helpful. They switched our room without any hassle and they greeted us like we were friends. We will definitely be back!
- NHNa HDec 23, 20255.0Super friendly staff! Martinez and the young lady at the front desk were very helpful and welcoming. All staff members including house keeping and breakfast staff were very friendly as well. The rooms were very clean and I felt safe as a solo traveler with my pet. ($75 pet fee per stay) The parking lot was well lit so I felt safe letting my dog out to use the restroom at night. Solid free breakfast and they have a 24 hr coffee and tea machine in the lobby. Highly recommend staying at this location 👍👍
- BJBB JudyDec 23, 20255.0Was very impressed in how clean it was. The staff was very friendly. No issues at all. The pool was clean. The breakfast was very good and had a variety of choices. Would definitely stay here again.
- JUJay UnderwoodDec 21, 20252.0Road noise from highway was horrible. Would not honor late checkout after verifying it was okay. Told me it was a problem with booking.com. - poor customer service and addressing my concern. Would not recommend staying here unless its a last resort. Disappointed - and I am a rewards member too.....
- KBKenneth BraunDec 7, 20255.0With the first hotel stay at my new job, I had a choice between the 3 major chains. Marriott, Hilton, and IHG. I picked this hotel, and they sold me on the IHG brand. I currently spend north of 150 days a year in hotels (always IHG unless I can't avoid it) and this Plano group sold me on the brand.
Frequently Asked Questions About Holiday Inn Express & Suites Plano East - Richardson by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Plano East - Richardson?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel provides a complimentary buffet breakfast for guests.
Is the hotel pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel have amenities for fitness enthusiasts?
Yes, there is a free fitness center equipped with an elliptical machine and free weights, as well as a treadmill available.
Are there any accessibility features available at the hotel?
Yes, the hotel offers accessible parking and is mobility accessible.
Does the hotel provide business services?
Yes, there is a business center available for guest use, and the hotel has meeting rooms.
Is there a shuttle service available, and which corporations does it serve?
Yes, the hotel offers a local shuttle serving many corporations including State Farm, Raytheon, Cisco Systems, Samsung, United Healthcare, Texas Instruments, Fujitsu, and the University of Texas at Dallas.
What nearby attractions can guests visit during their stay?
Guests can enjoy nearby CityLine Complex for dining and entertainment, Hawaiian Falls Waterpark, Toyota Stadium, Cheer Athletics, Richardson Gymnastics Center, and the Garland Convention Center for events and concerts.
How can nearby transportation options help me reach the hotel?
The hotel is conveniently located near the Jupiter Road exit off George Bush Highway. Local shuttle services connect guests to major corporations and nearby areas, making access to the hotel easy.
Are there interesting nearby places to visit before or after my stay at the hotel?
Yes, guests can visit King of Kings Dallas church, Courtyard Dallas Plano/Richardson hotel and resort, Comfort Suites Plano - Dallas North, and various local real estate and automotive services nearby.