Holiday Inn Express & Suites Plainview by IHG

4.0
352 reviews
Welcome to the Holiday Inn Express and Suites Plainview, Texas.

About

HotelWedding VenueBusiness Meeting Locations
Experience smart travel at Holiday Inn Express & Suites Plainview in Plainview, TX. Conveniently located near major interstates, our hotel is the perfect base for exploring the area. Whether you're visiting Wayland Baptist University, Covenant Hospital, or taking a scenic trip to Palo Duro Canyon, you’ll find everything you need just a short drive away. Plus, with Texas Tech University and South Plains College nearby, you’re never far from vibrant campus life and local events. After a day of adventure, unwind in our inviting amenities. Take a dip in our indoor pool, break a sweat in the fitness center, or enjoy a delicious free breakfast to kickstart your day. With free Wi-Fi, daily housekeeping, and pet-friendly options, we’ve got all the comforts to make your stay as enjoyable as possible.

Location

Holiday Inn Express & Suites Plainview by IHG
4213 W. 13th Street, Plainview, TX
79072, United States

Hours

Reviews

4.0
352 reviews
5 stars
176
4 stars
86
3 stars
42
2 stars
21
1 star
27

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty bathrooms, unkempt rooms, and reports of bugs.

Staff Performance

While some guests praised the staff for being friendly and accommodating, others reported poor service and unprofessional behavior.

Room Quality

Guests expressed dissatisfaction with the condition of the rooms, citing outdated furnishings, uncomfortable beds, and maintenance issues.

Breakfast Experience

The breakfast received mixed reviews; some found it good and well-stocked, while others noted it was lacking in variety or quality.

Value for Money

Many customers felt the pricing was too high for the quality of the accommodations, suggesting better options in nearby towns.
  • WC
    Warren Caudle
    Oct 11, 2025
    1.0
    I am an old-time Holiday Inn/IHG member. I am absolutely appalled at the price they charged for a small room here. Over $200 for this place?? Highest we paid on our 2 week trip. Ridiculous. Place is hard to get to. The breakfast was a joke, there was no yogurt, no fruit, no water. Never again.
  • MB
    Michael Brown
    Oct 11, 2025
    5.0
    The hotel has been upgraded, very very nice. I slept well. No noise extremely clean. Front desk attend is excellent
  • RM
    Regina Martinez
    Sep 28, 2025
    1.0
    This weekend I booked a reservation for a double suite room at one of your hotels in Plainview Texas. I don’t even know where to begin on how disappointed and dissatisfied I was with the experience. I typically book through Priceline, not sure if that’s where everything went wrong or it was the hotel personnel. But right away everything was off, I will provide pictures of what was wrong but I will start off saying the room that was given to us was not a double suite room it was a king suit. Leaving my son sleeping on the floor during our stay. I attempted multiple times to have the room changed and the staff refused and only provided us with bedding to put on the floor for him. They said our room was a double suite. It was not. Second, the shampoo and conditioner bottles were out of their spot, the faucet to the tub was not securely placed and the door just looked unkept. I spent 580.00 for a 2 day/3 night stay for my child to end up sleeping on the floor during this stay. Needless to say, I was very disappointed with how the staff handled the situation and the upkeep of the room. As a frequent guest at a holiday inn this is by far the worst one I have ever stayed in.
  • JB
    Jennifer Beelitz
    Sep 17, 2025
    4.0
    2nd time here. Clean place. Good location. Friendly staff. Only complaint is THE BEDS. They are TERRIBLE. At least in the room (334) we slept in this most recent time. I slept so horrible. I was glad we were only there 1 night. Get some better beds.
  • OO
    OldEngineerGuy
    Sep 8, 2025
    5.0
    I’ve been here for an extended stay, and everything has been exceptional. The rooms are clean, comfortable, and nicely furnished. The breakfast is always hot, fresh, and delicious—definitely a great way to start the day. What truly stands out is the staff. Every single person I’ve met has been exceptionally friendly, welcoming, and accommodating. They go out of their way to make the stay comfortable. The location is also perfect—close to restaurants, shops, and everything you might need. And Plainview itself has been a wonderful surprise: a very nice place to visit, with some of the friendliest and kindest people I’ve ever met. Highly recommend this hotel for anyone visiting the area.

Frequently Asked Questions About Holiday Inn Express & Suites Plainview by IHG

Does Holiday Inn Express & Suites Plainview have a pool?

Yes, Holiday Inn Express & Suites Plainview has an indoor pool.

Is there free breakfast available at Holiday Inn Express & Suites Plainview?

Breakfast is free with your stay at the Holiday Inn Express & Suites Plainview.