Location.com logo
Brand Certified

Hilton Garden Inn Houston-Pearland

4.2
(1106 reviews)

Business Details

12101 Shadow Creek Pkwy, Pearland, TX
77584, United States
(713) 340-0110
https://www.hilton.com/en/hotels/houpegi-hilton-garden-inn-houston-pearland/

About

HotelHilton
The Hilton Garden Inn Houston/Pearland is a completely full service hotel and the first hotel in this area to feature a spacious conference center. Conveniently located in the Shadow Creek Ranch community, the hotel is only 11 miles from the world-renowned Texas Medical Center, 9 miles from Reliant Stadium, and 13 miles from downtown Houston, Texas. Located on Shadow Creek Parkway between Hwy 288 and FM 521, the Hilton Garden Inn Houston/Pearland hotel is just a half-mile south of Beltway 8, which is a tollway encompassing Houston, allowing guests to access various points of the city with relative ease. Houston Hobby Airport is only 13 miles away and Bush Intercontinental Airport is only 33 miles away. Our corporate neighbors are Champion Technologies, Schlumberger Reservoir, and Bobcat, to name a few. The Hilton Garden Inn Houston/Pearland hotel is located close to major shopping and major restaurants also to be open on or before August 2008. *****Everything. Right where you need it.*****

Location

Hilton Garden Inn Houston-Pearland
12101 Shadow Creek Pkwy, Pearland, TX
77584, United States

Hours

Reviews

4.2
1,106 reviews
5 stars
608
4 stars
291
3 stars
90
2 stars
48
1 star
69

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and accommodating staff, particularly highlighting individuals like Tara and Matthew for their exceptional service.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty rooms and bathrooms, with specific complaints about bed bugs and unclean linens.

Hot Water Problems

A recurring issue was the lack of hot water during stays, causing significant inconvenience for guests.

Room Condition

Guests noted that the rooms and furniture are outdated and in need of renovation, with some mentioning unpleasant odors and maintenance issues.

Breakfast and Fees

Customers expressed disappointment over the lack of complimentary breakfast and unexpected fees, such as the 'Shadow Creek' fee.
  • RH
    Roland Harris
    Feb 16, 2026
    5.0
    Great stay and food
  • MP
    MikeG PalestineTX
    Feb 7, 2026
    4.0
    Disappointed with my stay, the door had to be slammed to shut, no shelves in the shower to put things on, breakfast was pay and not available until 7. With a few residents up and about and out the door by then. Financial loss to the hotel. Nice technology in the rooms, basic but comfy. Thanks for the response! Knowing my concerns and suggestions were heard is telling of the quality to expect moving forward. :) Bumped you up a star.
  • QH
    Qudrat Hotaki
    Jan 31, 2026
    2.0
    Hotel has construction going on, it was noisy so it made it hard to sleep. In addition they had shut off the water for 2 out of 3 days , and i wasn’t informed of any of this before checking in. This was a major inconvenience, can’t shower or use the restroom for 4 hours at a time. Also, the snacks and drinks are ridiculously overpriced; like highway robbery. I understand charging a little more for convenience but their snacks cost more than the airport. Wild.
  • AA
    Addison
    Jan 15, 2026
    5.0
    Tara! I believe she is the night manager. None the less, she was amazing on all levels. She was accommodating, helpful, and amazing overall. 10/10 would recommend.
  • JM
    Justin McBrearty
    Dec 30, 2025
    4.0
    I stayed here on the night of Christmas Eve, and it was very quiet. I did see a few other guests, but overall the hotel felt calm and peaceful. The staff was very friendly, and check-in was a breeze. When I first arrived, there was a bit of a line at the front desk, so I went straight to my room and tried the digital key. Surprisingly, it worked right away—which rarely happens—so I was able to get settled without any issues. I noticed signs throughout the hotel mentioning that housekeeping had December 25th off to spend time with their families, which I thought was very considerate. I had no issues related to that during my stay. The room was well equipped with a microwave, mini fridge, and a coffee maker similar to a Keurig. The TV is a smart TV and includes Netflix, which was great. Breakfast is not included, which is typical for a Hilton Garden Inn, but there is an option to order breakfast in the morning. I went down to the lobby to do some work and saw a few other guests, but it was never crowded. The property also has an outdoor pool and a fitness center. One thing that caught me by surprise at checkout was an added “Shadow Creek” fee, which is tied to the neighborhood or area of the hotel. This fee—about $4—was not included in the original booking confirmation email, so just be aware of that if you’re booking a stay in Pearland. Overall, I had a great stay. The staff was friendly, the hotel was quiet, and I would definitely recommend this location.

Frequently Asked Questions About Hilton Garden Inn Houston-Pearland

What are the check-in and check-out times at Hilton Garden Inn Houston-Pearland?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Hilton Garden Inn Houston-Pearland allow pets?

Yes, Hilton Garden Inn Houston-Pearland welcomes pets including cats and dogs.

Brand Certified Facts from Hilton Garden Inn Houston-Pearland

Hilton Garden Inn Houston-Pearland partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: