Holiday Inn Express Palestine by IHG

4.3
376 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express in Palestine, TX Hotel is close to everything. We are located between Dallas and Houston. Our quaint, East Texas town's Victorian charm and easy access to I-45 and US-79 is ideal. The great location of our Holiday Inn Express® Palestine, TX hotel allows you to discover the magic of Anderson County's natural beauty. Business guests appreciate our hotel's location. We now offer leading edge, secure free high-speed internet and a well-appointed, 24-hour business center. In addition, you'll find the Palestine Convention Center and Columbia Scientific Balloon Facility (NASA) are close to our Palestine, TX hotel as is the Texas Department of Criminal Justice. Whether you're here for ATV fun at River Run or Mudd Creek, or you're following the Texas Dogwood trails, our hotel in Palestine, TX is the ideal starting point. Make sure you visit Old Town Palestine. Browse our antique shops and take a 30-mile ride on the 1896 train. We are the host Hotel for the Texas State Railroad's Polar Express. Check out the sweet treats at Eilenberger's Bakery, baking since 1898, and hike off those calories among the gentle hills and piney woods near our hotel. Our hotel's facilities in Palestine, Texas offer amenities that include an outdoor pool and fitness center for convenience. From the free hot breakfast to a reputation that you can trust, our Palestine, TX hotel is the best choice for East Texas lodging.

Location

Holiday Inn Express Palestine by IHG
1030 East Palestine Avenue, Palestine, TX
75801, United States

Hours

Reviews

4.3
376 reviews
5 stars
229
4 stars
80
3 stars
31
2 stars
14
1 star
22

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide good service.

Cleanliness

Overall, guests noted that the hotel was clean, although some reported issues with specific rooms and amenities.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed it, others found it lacking in quality and variety.

Room Issues

Several guests reported problems with room conditions, including maintenance issues and cleanliness concerns.

Check-in Experience

There were complaints about the check-in process, including delays and issues with room assignments.
  • BB
    Brian Bailey
    4 days ago
    5.0
    I have stayed here numerous times. The room are clean and comfortable, and Mary at the front desk is a pleasure to do business with. I will definitely be back
  • PP
    Patricia
    Dec 30, 2025
    5.0
    The lil lady AYETTA was a joy to come in contact with. And that is very important for today
  • CB
    Catherine Ballard
    Dec 30, 2025
    2.0
    Making the customer wait exactly 3:00 just to check in. Its unprofessional making people file up on the reception area plus there’s babies and seniors waiting just to wait for the line cause it’s already the exact time to get checked in, never had a problem before with any other hotel we checked in.Didn’t like also the fact that the hotel was in auto with their aircon. Thinking will have a good sleep cause we paid for it but ended up sweating because of the aircon set up. It’s funny, cause when we check out and head out the door that it’s cooler and nicer than our room.
  • JR
    Jonathon Ruple
    Dec 16, 2025
    5.0
    This was an absolute blessing of sorts as they had room for big trucks to park. Didn't enjoy being woke up at 1209 am because someone had decided to set the alarm on the alarm clock but no problemo unplugged it and drifted back to sleep lol. Wouldve been better had there been some eating joints close by. BBQ place across road closed at 6 and yep I pulled in at 620 so oh well lol. So yep if you're down around the area in a big rig they have ya covered. Rooms were super nice and shower felt great even
  • TG
    Tammy G
    Dec 9, 2025
    5.0
    Very nice and friendly workers. Seems like a reasonably priced hotel and clean. The staff is really helpful and friendly.

Frequently Asked Questions About Holiday Inn Express Palestine by IHG

What are the check-in and check-out times at Holiday Inn Express Palestine?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does Holiday Inn Express Palestine offer free breakfast for guests?

Yes, free buffet breakfast is available for guests.