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About
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Welcome to the Holiday Inn Express in Palestine, TX Hotel is close to everything. We are located between Dallas and Houston. Our quaint, East Texas town's Victorian charm and easy access to I-45 and US-79 is ideal. The great location of our Holiday Inn Express® Palestine, TX hotel allows you to discover the magic of Anderson County's natural beauty. Business guests appreciate our hotel's location. We now offer leading edge, secure free high-speed internet and a well-appointed, 24-hour business center. In addition, you'll find the Palestine Convention Center and Columbia Scientific Balloon Facility (NASA) are close to our Palestine, TX hotel as is the Texas Department of Criminal Justice. Whether you're here for ATV fun at River Run or Mudd Creek, or you're following the Texas Dogwood trails, our hotel in Palestine, TX is the ideal starting point. Make sure you visit Old Town Palestine. Browse our antique shops and take a 30-mile ride on the 1896 train. We are the host Hotel for the Texas State Railroad's Polar Express. Check out the sweet treats at Eilenberger's Bakery, baking since 1898, and hike off those calories among the gentle hills and piney woods near our hotel. Our hotel's facilities in Palestine, Texas offer amenities that include an outdoor pool and fitness center for convenience. From the free hot breakfast to a reputation that you can trust, our Palestine, TX hotel is the best choice for East Texas lodging.
Location
Holiday Inn Express Palestine by IHG
1030 East Palestine Avenue, Palestine, TX
75801, United States
Hours
Reviews
4.3
368 reviews
5 stars
223
4 stars
79
3 stars
31
2 stars
13
1 star
22
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that the hotel was clean, but there were also reports of issues such as bugs and musty smells in some rooms.
Staff Service
The staff received mixed reviews; while many praised their friendliness and helpfulness, others reported rude behavior and poor service.
Breakfast Quality
Breakfast was frequently mentioned, with some guests enjoying it while others found it lacking in quality and variety.
Room Conditions
Rooms were generally described as comfortable and spacious, but some guests reported maintenance issues and outdated furnishings.
Noise Levels
Several reviews highlighted noise disturbances from outside or within the hotel, affecting the overall comfort of the stay.
- CDConnie DertingOct 26, 20253.0I was approved for a late checkout at noon. The night manager decided to show me checked out. When I left for my appointment & returned, I couldn't get back in. All my things were locked inside the room. Asked for a 6 am wakeup call. They did not call until 7 am, so almost late to appointment. Didn't have time to shower nor get breakfast first.
- BJBill JarboeOct 24, 20254.0It's a nice hotel. The rooms were nice and clean. I can't say much about the service since my only contact is at check in and out. The breakfast was below average
- JRJason RussellOct 4, 20255.0Needed a room last minute, and Holiday Inn came to the rescue. As always, the best customer service. We were greeted with a smile, and she helped with dinner options close to the room. Very comfortable beds with the perfect pillows. The A/C was so cold I had to turn it up. It was great. Breakfast was delicious, eggs, sausage, and seasoned potatoes. Added a couple of pancakes on the side, and I was stuffed. The parking lot was lit up and felt very secure. As an IHG member, I frequently visit Holiday Inn's, and this one is very nice.
- TRTexas RexOct 1, 20255.0Excellent place to stay that is affordable, clean, family friendly, and acceptable standards if expectations. Room was good. No issues. Breakfast was adequate and not bad. Spa was over chlorinated. We were there only one night so not sure if this is a long-term issue or a one-time issue. Daytime staff was friendly.
- RPRhonda ParkerAug 27, 20254.0Hotel was clean,room a bit small,but overall was happy with my stay. Ice machine,I never did find, and it was a pain to have to use key card to go in and out of pool. Hands were full of stuff so using card to exit was tricky. Breakfast was a good continental breakfast. It was better than any other I've had. My one complaint would be that the front desk clerk acted as if she was giving up her LAST PERSONAL pool towel when you asked for one. And you had to ask for one, dont use the room towel for the pool. Not sure what would happen, but it was apparent that it was bad. Lol.
Frequently Asked Questions About Holiday Inn Express Palestine by IHG
What are the check-in and check-out times at Holiday Inn Express Palestine?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Holiday Inn Express Palestine offer free breakfast for guests?
Yes, free buffet breakfast is available for guests.
Is parking available at the hotel, and is it free?
Yes, free parking is available for guests at the hotel.
Are pets allowed at Holiday Inn Express Palestine?
Yes, dogs are allowed and pets are welcome at the hotel. However, cats are not allowed.
What accessibility features does Holiday Inn Express Palestine provide?
The hotel offers accessible parking, mobility accessible facilities, and has an elevator available.
What amenities are available for fitness and relaxation at the hotel?
Guests can enjoy a free fitness center with elliptical and treadmill machines, an outdoor pool, and a hot tub. There is no sauna or golf available.
Does the hotel have any special health and safety measures in place?
Yes, the hotel uses commercial grade disinfectant, has enhanced cleaning in common areas and guest rooms, offers sanitizer, and provides contactless check-in and check-out.
Are there any nearby shopping options near Holiday Inn Express Palestine?
Yes, guests can visit nearby shopping places such as Fun Store (toy store), زوم ماركت ZoomMarket (shopping center), T4T Arabia, Shoe Dept. Encore, and Toleen_Online clothing store.
What nearby dining options are available close to the hotel?
Nearby restaurants include Shep's Bar-B-Q & Catering, New Beginnings Homestyle Kountry Cooking food truck, Don Mario's Mexican Cuisine, and Don Joses Mexican Restauran.
What nearby attractions make Holiday Inn Express Palestine an ideal stay?
The hotel is near Old Town Palestine with antique shops and a historic 1896 train ride. It's also close to the Palestine Convention Center, Columbia Scientific Balloon Facility (NASA), and scenic spots like River Run, Mudd Creek, and Texas Dogwood trails.