Business Details
About
HotelBest Western
Located in Palestine,TX, the Best Western Palestine Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.9
490 reviews
5 stars
220
4 stars
130
3 stars
54
2 stars
26
1 star
60
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, unclean bathrooms, and reports of bed bugs.
Staff Performance
While some guests praised the friendly and helpful staff, others reported unprofessional behavior and poor customer service.
Breakfast Experience
The breakfast was frequently mentioned as a highlight, but the arrangement with a nearby diner was seen as inconvenient by some guests.
Room Quality
Guests noted that while some rooms were clean and comfortable, others were outdated, poorly maintained, and had issues like broken amenities.
Value for Money
Several reviews indicated that the hotel did not meet expectations for the price, with some guests feeling overcharged for the quality received.
- LOLeabeth OcchipintiJan 6, 20265.0Friendly staff. Comfortable beds. Clean rooms. East check in and out. Amazing breakfast at the cafe. Will definitely go back again.
- FMFreddy MonkDec 28, 20255.0This way s my good to place in Palestine Texas. The staff is friendly the rooms are nice and spacious. The breakfast is the BEST. Hands down.
- VCValerie CavinessDec 15, 20252.0When I check in, the guy at the front desk had 3 personal phone calls while he was trying to check me in. It was annoying. When I went to the front desk to ask for extra towels, he and another staff member were watching something on his phone that they did not pause while I was there.
- LLLaShunda LeeDec 4, 20252.0The Staff was friendly and breakfast was good. But this place had bed bugs. Red bites was on me and my daughters. A bug was crawling on my daughter’s pillow. It woke her up
- MBMrs. BoothNov 19, 20255.0Clean and spacious rooms. I liked this hotel and would definitely stay again. The bed was so comfortable I slept really good here.
Frequently Asked Questions About Best Western Palestine Inn
Is breakfast included with a stay at Best Western Palestine Inn?
Yes, complimentary breakfast is available for guests staying at Best Western Palestine Inn.
Are pets allowed at Best Western Palestine Inn?
Yes, pets including dogs are welcome at Best Western Palestine Inn.
Does Best Western Palestine Inn provide free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel for guests.
What are the operating hours for Best Western Palestine Inn?
Best Western Palestine Inn is open 24 hours a day, 7 days a week.
Is Best Western Palestine Inn a smoke-free property?
No, Best Western Palestine Inn is not a smoke-free property.
What type of restaurant services does Best Western Palestine Inn offer?
The hotel features an on-site restaurant serving various meals to guests.
What promotion is currently offered by Best Western Palestine Inn?
Guests who stay 2 nights can receive a $50 Best Western Gift Card as a promotion.
What nearby dining options are available near Best Western Palestine Inn for breakfast?
Bird's Egg Cafe is a nearby American cafe known for breakfast and brunch, perfect for a meal before or after your stay.
Are there Mexican restaurants near Best Western Palestine Inn where I can enjoy meals?
Yes, Restaurante Acapulco is a nearby Mexican restaurant offering breakfast and brunch options, providing local cuisine near the hotel.
How can nearby restaurants and cafes enhance my visit to Best Western Palestine Inn?
Nearby places like Bird's Egg Cafe and Restaurante Acapulco offer diverse dining experiences within walking distance, allowing guests to enjoy local flavors conveniently before or after their stay.