Brand Certified
Best Western Palestine Inn
3.8(499 reviews)
Certified by Best Western Palestine Inn • Mar 01, 2026
Business Details
1601 W PALESTINE AVE, Palestine, TX
75801, United States
Certified by Best Western Palestine Inn • Mar 01, 2026
(903) 723-4655
Certified by Best Western Palestine Inn • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Palestine Inn • Mar 01, 2026
About
Certified by Best Western Palestine Inn • Mar 01, 2026
HotelBest Western
Located in Palestine,TX, the Best Western Palestine Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Palestine Inn • Mar 01, 2026
Hours
Certified by Best Western Palestine Inn • Mar 01, 2026
Reviews
3.8
499 reviews
5 stars
221
4 stars
132
3 stars
56
2 stars
29
1 star
61
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and reports of bed bugs.
Staff Performance
While some guests praised the friendly and helpful staff, others reported unprofessional behavior and poor customer service.
Breakfast Experience
The breakfast arrangement received mixed reviews, with some guests enjoying the food while others found the voucher system inconvenient.
Room Conditions
Many guests noted that the rooms were outdated and poorly maintained, with issues such as broken appliances and uncomfortable beds.
Value for Money
Several customers felt that the hotel did not provide good value for the price, citing overcharging and substandard conditions.
- KRkait RFeb 12, 20261.0My fiancé came here for work & left with 100s of bed bugs bites. Disgusting!!!
- SCSherri CargillFeb 7, 20262.0The floor in the room was not clean. It was sticky and gritty. The bathroom bathtub/shower had a used bar of soap, a dirty washcloth draped over the curtain rod and a womens razor in the top corner of the shower wall. The tub had grit on floor. The air conditioner is so loud we couldn't have a conversation nor could we hear the television. When housekeeping serviced the room, all they did was empty the trash cans. We didn't get fresh towels nor did they make the bed. This hotel is not up the Best Western standards. We were very disappointed.
- JSJohn ShroutFeb 7, 20262.0Stayed here thinking we’d be able to work while I’m the room using the free WiFi that they advertise. This was not the case. There was no internet available. I called the office and they said they would call me back with some kind of answer. 10 minutes later there’s a knock on our door. Turns out the phones don’t even work here so she was unable to call me back, so she had to walk to our room to tell us that the internet should be working. I told her the phone doesn’t even work so I’m not surprised the internet doesn’t work either.
- DWDavid WyattFeb 5, 20263.0Parking lot is very tight. Breakfast is via voucher used at restaurant on location.
- DSDebbie SandersJan 30, 20264.0Clean no frills. Fine for an overnight. Staff was great.
Frequently Asked Questions About Best Western Palestine Inn
Is breakfast included with a stay at Best Western Palestine Inn?
Yes, complimentary breakfast is available for guests staying at Best Western Palestine Inn.
Are pets allowed at Best Western Palestine Inn?
Yes, pets including dogs are welcome at Best Western Palestine Inn.
Does Best Western Palestine Inn provide free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel for guests.
What are the operating hours for Best Western Palestine Inn?
Best Western Palestine Inn is open 24 hours a day, 7 days a week.
Is Best Western Palestine Inn a smoke-free property?
No, Best Western Palestine Inn is not a smoke-free property.
What type of restaurant services does Best Western Palestine Inn offer?
The hotel features an on-site restaurant serving various meals to guests.
What promotion is currently offered by Best Western Palestine Inn?
Guests who stay 2 nights can receive a $50 Best Western Gift Card as a promotion.
What nearby dining options are available near Best Western Palestine Inn for breakfast?
Bird's Egg Cafe is a nearby American cafe known for breakfast and brunch, perfect for a meal before or after your stay.
Are there Mexican restaurants near Best Western Palestine Inn where I can enjoy meals?
Yes, Restaurante Acapulco is a nearby Mexican restaurant offering breakfast and brunch options, providing local cuisine near the hotel.
How can nearby restaurants and cafes enhance my visit to Best Western Palestine Inn?
Nearby places like Bird's Egg Cafe and Restaurante Acapulco offer diverse dining experiences within walking distance, allowing guests to enjoy local flavors conveniently before or after their stay.
Brand Certified Facts from Best Western Palestine Inn
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Certified March 01, 2026Yext Knowledge Graph
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