Holiday Inn Express & Suites Ozona by IHG

4.5
702 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Newly Renovated Award Winning Holiday Inn Express and Suites is an excellent Ozona lodging choice for your travel needs. Located just off I-10 at exit 365, our hotel is within walking distance to restaurants and main street. Our guests can expect to be greeted with a friendly hello and a welcome atmosphere, not to mention the numerous amenities. All guestrooms have a 32” or 42” flat screen television, a mini Kuerig coffee station, iron and board, hairdryer, microwave, and fridge. Your peaceful night's sleep will be spent on a luxurious Beauty Rest Mattress. Enjoy a free hot Express Breakfast along with free parking and complimentary Wi-Fi. Relax by the outside seasonal pool while using our Grill Area equipped with a BBQ and Blackstone Grill or burn off the energy in our 24-hour Fitness Center. We are always here to assist you with dining choices or simply allow us to tell you about our quaint little town. We look forward to seeing you!

Location

Holiday Inn Express & Suites Ozona by IHG
1308 Avenue E., Ozona, TX
76943, United States

Hours

Reviews

4.5
702 reviews
5 stars
476
4 stars
152
3 stars
42
2 stars
13
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff received high praise for their friendliness, helpfulness, and exceptional service, with specific mentions of individuals like Martha and Sandra who went above and beyond for guests.

Cleanliness

Guests consistently noted that the hotel and rooms were very clean and well-maintained, contributing to a positive overall experience.

Breakfast Quality

The breakfast was frequently highlighted as a standout feature, with many guests enjoying the variety and quality of the food, particularly the homemade items.

Noise Issues

Several reviews mentioned noise disturbances from housekeeping and traffic, which affected guests' sleep quality.

Room Comfort

While many guests found the rooms comfortable and spacious, there were some complaints about specific maintenance issues and the need for updates.
  • AN
    Ale NB
    Jan 6, 2026
    5.0
    Here’s a Google-style review — concise, clear, hits every point you gave: ⭐️⭐️⭐️⭐️⭐️ A very pleasant surprise. The Holiday Inn Express in Osona exceeded expectations in every way. The service is outstanding — truly attentive and over the top in the best sense. Everything was spotless and squeaky clean, including small details like sanitized TV remotes, which really stood out. Breakfast was good, fresh, and well organized. Special thanks to Shelly who truly makes a difference. Her energy, kindness, and ability to keep everyone happy set the tone for the entire hotel. She goes above and beyond and makes guests feel genuinely welcome. Great stay. Highly recommended.
  • JI
    Junaid Iqbal
    Jan 1, 2026
    1.0
    I always give honest reviews and if i didn't like something i avoid giving reviews until and unless something very bad comes up and should mention for others I stayed just for a night in this hotel driving from houston to phoenix. I just stopped here arrived late night 1.30 am with pre booked. No one was at reception and after keep calling no one came and then I have to call from my cell and person came up was sleeping, thats ok it avoidable but..... He gave me room 303 (Haunted). Please avoid this hotel atleast room 303. I just want some sleep to catch the road early morning but whole night was restless because weird noises in the room. For water tapping, for rest room door open and close, every time when i checked no water dripping, door closed properly but again and again whole night door crackling wierd voices and i was with my family, my wife was also scared. Whole night was restless In the morning when i told the manager she sad I am sorry about that nothing more than that.
  • LL
    Leanne
    Dec 23, 2025
    2.0
    Check-in was great but that's about it. The room had an odd cheap man's cologne smell. Showerhead was a bit slimy and caused me to break out everywhere after I showered. Assuming it has mold or mildew. Lastly, it'd be nice if the hotel staff was trained to not bother guests until 12pm. That is what your sign says: Checkout 12pm. Please don't call at 11am and then try to open the door at 11:30am. Leave us alone until 12pm. That's what the contract says. That's what we agreed on and paid for. If you want your guests out at 11, then change your checkout time so we know what we're signing up for when we pay for a room.
  • MM
    Michelle Mank
    Dec 20, 2025
    4.0
    After driving over 12 hours, we were welcomed by Sandra at the front desk. She was friendly, accommodating, and very polite. She offered us a TV guide and list of restaurants and resources near by. When we got to our room, I wanted to relax and watch some of my shows. We quickly figured out that the remote to our tv was not working. Sandra came to our room right away and offered us a solution. Myself being in the hospitality industry, I can tell you that Sandra went above and beyond for her guests and made our stay the best possible experience. She absolutely made our night. Thank you! Michelle Mank, Destin FL
  • JM
    Joanna Marie
    Dec 16, 2025
    5.0
    This hotel is very clean, quiet breakfast ready and prepared downstairs super clean area as well. The ladies down in the reception area are welcoming and very helpful, we came out and visited Holiday Inn express in Ozona when we were out Wheeling at Escondido it is a 30 minute drive from the park. I would stay here again.

Frequently Asked Questions About Holiday Inn Express & Suites Ozona by IHG

What time is check-in and check-out at Holiday Inn Express & Suites Ozona?

Check-in time is 3:00 PM and check-out time is 12:00 PM at Holiday Inn Express & Suites Ozona.

Is parking available at the hotel?

Yes, free parking is available for guests at Holiday Inn Express & Suites Ozona.