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About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Outstanding Customer Service in Odessa
Our Holiday Inn Express Odesa hotel location is perfect for all travelers coming to Odessa. We are located just a 10-minute drive from Interstate 20, Midland International Airport, and Odessa City Center. The Holiday Inn Express & Suites Odessa hotel offers well-appointed amenities such as: free Wi-Fi, the free Express Start hot breakfast bar, self-service laundry, a 24-hour Fitness Center and an outdoor pool. If you forget something for your stay, our hotel's 24-hour convenience store sells sundry items and snacks. Awarded for our excellent service, we are committed to making sure your stay with us is memorable and to fitting all your traveling needs.
In Odessa, Texas, you'll find a dynamic city known for its cowboy culture, awe-inspiring sunsets, and the friendliest people you will ever meet. You will find plenty to do within minutes of our Odessa hotel. You can be the audience of a Shakespearean play at the Globe Theater, roller blade at Music City Mall's roller skating rink, or a football fan at Ratliff Stadium, the setting for the best-selling book and film Friday Night Lights.
Our Holiday Inn Express Odessa hotel is close to major employers including University of Texas Permian Basin, Halliburton, and Odessa Regional Medical Center. We also offer a 1,200 sq. ft. meeting room and 24-hour Business Center.
Location
Holiday Inn Express & Suites Odessa by IHG
5321 John Ben Sheppard Parkway, Odessa, TX
79762, United States
Hours
Reviews
4.1
365 reviews
5 stars
200
4 stars
91
3 stars
26
2 stars
20
1 star
28
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and common areas, although some reported issues with dirty carpets and unclean bathrooms.
Staff Service
While several reviews highlighted friendly and helpful staff, there were notable complaints about rude front desk personnel and poor customer service experiences.
Breakfast Quality
The breakfast service received mixed reviews; some guests enjoyed the variety and quality, while others reported cold food and inadequate supply.
Room Condition
Several guests mentioned that rooms were outdated or had maintenance issues, including broken fixtures and uncomfortable beds.
Location
The hotel is conveniently located near various retail stores and restaurants, which was appreciated by many guests.
- GSGreg StevensJan 3, 20265.0This was the best hotel stay I've had in a while. Gabby at the front desk was a huge help. The mature lady that takes care of the breakfast buffet did an amazing job of keeping the food hot and fresh. The rooms were very clean, and the area immediately around the hotel was clean and appeared safe. There's every retail store and restaurant imaginable within a 5 minute drive.
- NSNicole SimsDec 31, 20251.0Apparently they all of a sudden don’t accept pets, yet all the others I have stayed at do. Just had a small dash hound and was told immediately no!!!
- PSPatricia SanchezDec 2, 20255.0Had a great stay here ,room was very clean and staff were very friendly, the lady in the breakfast area is so sweet and caring she made you feel right at home overall we joined our stay .
- JLJorge L LeyvaOct 16, 20255.0Veo todo bien limpio, y lo estan renovando
- KRKathryn RamirezSep 21, 20255.0This hotel was the perfect place for our family to stay. The rooms were clean with nice soft pillows. The bed was very comfortable. Sadie was our front desk assistant and she was so pleasant. We would definitely recommend this place.
Frequently Asked Questions About Holiday Inn Express & Suites Odessa by IHG
What accessibility features does Holiday Inn Express & Suites Odessa offer?
The hotel provides accessible parking, is mobility accessible, and has an elevator for guest convenience.
Is breakfast included during the stay at Holiday Inn Express & Suites Odessa?
Yes, a complimentary Express Start hot breakfast buffet is available free for guests.
Does the hotel offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available throughout the public areas of the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Are pets allowed at Holiday Inn Express & Suites Odessa?
Dogs are allowed, but cats and other pets are not permitted at the hotel.
Does the hotel provide any fitness facilities?
Yes, the hotel has a 24-hour fitness center equipped with an elliptical machine and treadmill.
Is the hotel smoke-free and what cleaning protocols are in place?
The hotel is smoke-free and employs enhanced cleaning with commercial-grade disinfectants, daily housekeeping, and sanitizers available.
Can I book a meeting room at Holiday Inn Express & Suites Odessa?
Yes, the hotel offers a 1,200 sq. ft. meeting room and a 24-hour business center for your convenience.
What nearby attractions can guests visit around Holiday Inn Express & Suites Odessa?
Guests can enjoy a Shakespearean play at the Globe Theater, rollerblade at Music City Mall's roller skating rink, or attend a football game at Ratliff Stadium, famous from Friday Night Lights.
Which nearby car dealerships are close to the hotel?
Nearby car dealerships include Kelly Grimsley Honda, Lumos Honda, and West Texas Nissan of Odessa - Pre-Owned, convenient for guests needing automotive services.
Where can guests find nearby dining options around the hotel?
Schlotzsky's and Laredo Taco Company are nearby restaurants where guests can enjoy meals.