avid hotel ​odessa Northwest by IHG

Reviews

• BH

  Braedon Hill

  Mar 5, 2026
  2.0
  Room was dirty feeling and the blackout curtain thing was broken and dangling from the ceiling so I had to try and sleep with the rays of a thousand lights through my window. Upon checkout, I went to the front desk and they could not print my receipt so they said they would email it to me. Instead, I got an email to a link for an app so I jumped through the hoops to get the app just for it to tell me I need to check out in person. Too bad I already left yesterday and I need this receipt for my work voucher. Then I try calling the front desk to have them email me the receipt and I called 6 times with no answer. I called reservations and was finally able to talk to a person but all they did was also try to call the front desk with no luck. Since when do hotels not have staff at the front desk?? I just need my receipt.
• SJ

  Sidney Johnson

  Mar 3, 2026
  1.0
  Opening my door when I say it’s a bad time is a violation of my privacy thank god for latches
• LM

  Leo Munoz

  Feb 19, 2026
  5.0
  Love staying here! This hotel has had some ups and downs due to the lightning strike but my last stay was absolutely wonderful. They switched from a grab and go breakfast to an actual hot food spread amd even if they're still working out a few kinks, the staff and the new managers Lexy and Tomi are phenomenal and truly care about this place which is a big switch from previous management. Always my go to place and im looking forward to the improvements yet to come! Thank you Avid Odessa!!
• JG

  Jessica Granado

  Feb 11, 2026
  1.0
  Last time my friend got stuck in the elevator and this time there system is down and they don't call u and tell u anything. Showed up late and they tell me r systems are down and we can't give u a room and we don't know wen it will come back up.u can wait or go somewhere else so unprofessional.and no cares if u have some were else to go.
• CB

  Chris Blake

  Feb 4, 2026
  5.0
  Absolutely phenomenal team here. I’m at a different hotel property almost every day, and I don’t always have a reason to brag on the staff, but this place absolutely I can. Every team member is working really hard to take great care of their guests and address any issues that might come up. There were a couple of minor maintenance issues while I was onsite, and the team was aware and addressing them proactively already. I accidentally went to the other Avid property nearby, and I can confirm the staff over there isn’t as awesome as this one on Headlee Street. They’re nice, but this team is awesome.

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