Best Western Plus New Caney Inn & Suites

4.2
541 reviews
Get DirectionsCallWebsite

Business Details

22033 US Highway 59, New Caney, TX
77357, United States
(281) 354-7222
http://bestwestern.com
GoogleFacebookTwitter

About

Hotel
At the Best Western Plus New Caney Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus New Caney Inn & Suites will stand out among other hotels in New Caney,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus New Caney Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus New Caney Inn & Suites
22033 US Highway 59, New Caney, TX
77357, United States

Hours

Reviews

4.2
541 reviews
5 stars
321
4 stars
121
3 stars
37
2 stars
22
1 star
40

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with cleanliness, including reports of cockroaches, dirty rooms, and unkempt bathrooms.

Staff Performance

Many customers praised the friendly and accommodating staff, noting their helpfulness and professionalism.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, with several guests enjoying the hot food options.

Room Condition

Guests reported mixed experiences regarding room conditions, with some rooms being clean and well-appointed, while others had issues like outdated decor and maintenance problems.

Location Challenges

Several reviews mentioned difficulty in finding the hotel due to its location behind another property, impacting the overall experience.
  • GE
    gary eastman
    Nov 7, 2025
    5.0
    Clean and comfortable room, breakfast was good, and the staff very polite and professional
  • ST
    Siu Tam
    Nov 2, 2025
    2.0
    They dun refill protein during breakfast hours Also, they dun clean the room
  • RH
    Rosemary Hansen
    Oct 27, 2025
    5.0
    Motel is old but very clean, everyone was very friendly, I felt very safe there. Next time I'm on vacation, will stay there again. Thank you so much Best Western
  • TT
    Tammy
    Oct 23, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Our stay at the Best Western in New Caney was absolutely wonderful. A special thank you to the gentleman working the night shift with the lovely gray hair—he went above and beyond after 10 PM to help my mom get to her room safely and comfortably. His kindness and professionalism made us feel like we were at a five-star hotel. The room itself was spacious, spotless, and very well-appointed. The television had a crystal-clear picture, and my mom thoroughly enjoyed her two-night stay. She’s already looking forward to returning! Thank you again, sir. I’m so sorry I forgot your name, but your exceptional service will not be forgotten.
  • JJ
    Jamikay
    Oct 5, 2025
    4.0
    Tía was so lovely! She made the experience much better. She prepared hot food for breakfast and kept the area clean and stocked.
Read more reviews on Google

Frequently Asked Questions About Best Western Plus New Caney Inn & Suites

Does Best Western Plus New Caney Inn & Suites offer free breakfast?

Yes, Best Western Plus New Caney Inn & Suites offers free breakfast for its guests.

Is the Best Western Plus New Caney Inn & Suites a smoke-free property?

Yes, the hotel is a smoke-free property.