Holiday Inn Express & Suites New Braunfels by IHG

4.2
647 reviews
Welcome to the Holiday Inn Express New Bruanfels!

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the most modern hotel in New Braunfels, Texas. Conveniently located right off I-35, the hotel is easily accessible to HWY 46 and Loop 337. Perfectly positioned at 20 minutes from North of San Antonio's Loop 1604 and IH 35, the Holiday Inn Express & Suites New Braunfels is the perfect choice for business or leisure travel. Stay with us in the heart of the Texas Hill Country. You'll be greeted with its citizens warm charm and city's historic flair. Plentiful with attractions: the Guadalupe River, Stars and Stripes Drive Inn, Tanger Outlet Mall, The Bandit Golf Club, and Gruene Historical District, fine dining, and excellent night life. The Holiday Inn Express & Suites New Braunfels is minutes from the celebrated Schlitterbahn, the World’s Best Waterpark, with over 70 acres of family fun, thrilling adventures and relaxation. If your trip is business-oriented you'll appreciate our Holiday Inn Express & Suites New Braunfels hotel's proximity to major companies like Continental AG, Caterpillar, Tyson, Royal Dutch Shell, Caterpillar, Royal Philips Electronics, General Electric, Christus Santa Rosa Hospital New Braunfels and Resolute Hospital. Our hotel features an inspired design with distinctive guestrooms all with basic amenities, free Wi-Fi, free full hot breakfast, business center, guest laundry, fitness center, outdoor pool and a meeting room to accommodate up to 12 people. Make your reservations at the Holiday Inn Express & Suites New Braunfels today!

Location

Holiday Inn Express & Suites New Braunfels by IHG
1436 N Business Loop Ih 35, New Braunfels, TX
78130, United States

Hours

Reviews

4.2
647 reviews
5 stars
386
4 stars
153
3 stars
38
2 stars
23
1 star
47

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most customers praised the cleanliness of the rooms and bathrooms, noting attention to detail in housekeeping.

Staff Service

The front desk staff received numerous compliments for their friendliness, helpfulness, and exceptional customer service.

Breakfast Quality

Guests appreciated the variety and quality of the breakfast offerings, although some noted occasional shortages.

Room Comfort

While many found the rooms comfortable and spacious, some reviews mentioned issues with outdated facilities and low water pressure.

Location

The hotel is conveniently located near attractions and dining options, making it a favorable choice for travelers.
  • KB
    Kristy Beachy
    Nov 16, 2025
    5.0
    My family and I come to New Braunfels every year for Wurstfest and this year was our last year with our mother. We love the tradition and always stay at Holiday Inn , the rooms were clean and we loved the towel animals. Check in til check out was great with Cassy she helped us all weekend and was just a delight to converse with. Thank you holiday inn and Cassy for making my mom’s last trip unforgettable!
  • GM
    Gabriel Magallanes
    Nov 2, 2025
    5.0
    From the moment we checked in until the time we left, Cassie was incredibly nice, inviting, and helpful. She gave us excellent recommendations for dinner and drink locations and was always smiling. Most notably, when the luggage carts were missing throughout the weekend, Cassie didn't hesitate, she personally helped us with our bags multiple times, going above and beyond her duties. Her hard work and dedication to customer service made our trip so much easier and more enjoyable. We will definitely be recommending this location to others.
  • CH
    Christina Hemphill
    Oct 25, 2025
    5.0
    Rooms were clean.and a hot breakfast each morning..it is right off of I35 and easy access to places to eat.
  • FB
    Fred Bernier
    Oct 20, 2025
    5.0
    Hidden Gem in New Braunfels! Don't let the lack of curb appeal fool you; you'll be wonderfully and pleasantly surprised the moment you step into the lobby. My five-star experience started the second we walked through the door, as we were immediately greeted by friendly staff who offered us pink lemonade and cookies. It was such a warm and inviting welcome after a long drive. The high standard continued into our room. We had a clean, spacious room featuring a comfortable King bed—perfect for resting up during our South Texas road trip. The bathroom was equally impressive, boasting a great shower with fantastic water pressure and, notably, plenty of fresh towels. We were so glad we chose this place for our stop in New Braunfels. The location was fantastic, putting us an easy 3 minutes from downtown. To find a truly 5-star experience with such wonderful amenities and service, all at a great price, is a rare find. Highly, highly recommend!
  • GS
    Gayle Sarah
    Oct 14, 2025
    2.0
    Update: Still never responded. The manager is not honest. I tried calling today. You cant even get through to anyone. Stayed on 10/9/25. First room they gave me smelled musty and like sewage. The room was hot and humid. The man at the front desk was great and quickly gave me a new room that was better, but still was subpar. The 2nd hotel room smelled better, but the shower water smelled like rotting eggs. I had to wash my hair with a bottle of water bc the sink water pressure was very low. The beds were not that comfortable. I reached out about the subpar experience and no reply at all.. So now, I am here leaving this review.

Frequently Asked Questions About Holiday Inn Express & Suites New Braunfels by IHG

What time is check-in and check-out at Holiday Inn Express & Suites New Braunfels?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Does the hotel offer free breakfast?

Yes, the hotel provides a free buffet breakfast for guests.