Holiday Inn Express & Suites New Boston by IHG

4.5
478 reviews
Holiday Inn Express New Boston

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to our Completely Renovated Holiday Inn Express Hotel & Suites, a premier New Boston, TX hotel. Our Texas accommodations offer you easy access to area businesses and attractions as well as the Texarkana Regional Airport (TXK), just 30 minutes away. Business travelers will find our New Boston hotel is the closest major franchise hotel to the Red River Army Depot, TexAmericas Center , Ash Grove Cement, Bowie County Court House,Timberline Speedway, Pilgrams Pride, Tyson, and the Barry Telford Unit. New Boston is centrally located in northeast Texas for travelers visiting De Kalb, Hooks, Leary and Texarkana. We offer a 24-hour Business Center if you forget your laptop or need to print a document. Leisure guests will find this New Boston hotel is ideal for enjoying the piney woods of northeast Texas. Wright Patman Lake is six miles away and offers excellent fishing and birding opportunities. Our smoke-free New Boston hotel offers spacious, upscale guest rooms with an efficient work desk, high-speed, wireless Internet access, a 40-inch flat panel TV with HD DirecTV programming and quartz bathroom finishes. Satisfy your sweet tooth by visiting our 24-hour convenience market in the lobby. There is an inviting outdoor pool and relaxing whirlpool for soaking a tired body after a long day. And there's a free breakfast to start your day off right. Stay Smart at the Holiday Inn Express Hotel & Suites, the newest hotel in New Boston, Texas.

Location

Holiday Inn Express & Suites New Boston by IHG
1018 North Center Street, New Boston, TX
75570, United States

Hours

Reviews

4.5
478 reviews
5 stars
322
4 stars
103
3 stars
26
2 stars
12
1 star
15

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for being friendly, accommodating, and helpful during their stay.

Cleanliness

The hotel received consistent feedback about its cleanliness, with guests noting well-maintained rooms and common areas.

Breakfast Quality

Guests frequently highlighted the quality and variety of the breakfast offered, describing it as delicious and well-prepared.

Pricing Concerns

Several reviews mentioned that the hotel was perceived as expensive compared to similar accommodations in the area.

Mixed Experiences

While many had positive experiences, some guests reported issues with check-in procedures and staff attitudes.
  • BR
    Brandon Riegel
    Dec 11, 2025
    5.0
    Staff was very accommodating and kind. It's true that Holiday Inn is asking for drivers licenses for address verification. This was not insisted at check-in for me, but it may be for others. It's regressive and intrusive. But the staff at this Holiday Inn were reasonable about it and were helpful in other ways throughout the stay. The rooms were clean and very okay.
  • SM
    Shelly May
    Dec 10, 2025
    5.0
    We have stayed here 2 separate times (several months apart) and this will always be my choice as to where we stay when we come in town to visit family! Lady at front desk (her name is Shelley, has been there both times and she even remembered us from last stay) is AMAZING!! Any staff we saw were very friendly and asked if there was anything we needed or they could do. Lobby, room, bathroom and dining hall all clean and well maintained. Beds comfy, Breakfast food was good and fresh. Great location We will be returning again very soon!
  • DH
    Danielle Holcomb
    Nov 23, 2025
    1.0
    I have been staying at holiday in for years never had any issue. But I'm active duty military, tried to come stay here to ight at 130am with my 7 year old. I have been driving for almost 18 hours. I get there, call ahead everything's fine but they refused to check me in without my driver licence. Mind you I have my valid military ID, a photo of my licence, and other forms but they ONLY accept driver's license.... He said he could be in trouble for not using it because they need all the info off of it, specifically the address. But I'm military, my address isn't even accurate right now. The gentleman was professional and regretful but at the end of the day they refused me service because they couldn't physically hold my Licence and refused any other type of ID. absolutely absurd. P.s. obviously I didn't mean to forget my Licence at home before making a long drive - It was an accident.
  • SS
    Shekia Scavella
    Nov 4, 2025
    4.0
    I’ve stayed here twice and it is a nice clean hotel . I’ve never had a bad encounter with any of the staff . There is a lady at the front desk who is always smiling and not shy to ask how are you doing she has blond hair I can’t remember her name but she makes you feel welcome . Location is good near Walmart , gas station and some fast food restaurants . Only thing I don’t like is I think the housekeeping staff are loud with the trolleys when they are working but it’s not a deal breaker for me .
  • KB
    k barfield
    Oct 16, 2025
    5.0
    This is a very very clean hotel. Just by looking at the room and lobby you would think it was new. The lady at the front desk was very kind. This is one of the better hotels I have stayed in and I have stayed in quite a few. Very highly recommended if you’re in the area.

Frequently Asked Questions About Holiday Inn Express & Suites New Boston by IHG

Does Holiday Inn Express & Suites New Boston offer free breakfast?

Yes, Holiday Inn Express & Suites New Boston provides a complimentary buffet breakfast for guests.

Is there a fitness center available for guests at the hotel?

Yes, the hotel features a free fitness center equipped with elliptical machines and treadmills.