Business Details
About
HotelSureStay
At the SureStay by Best Western Mt Pleasant in Mount Pleasant, TX, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Location
SureStay by Best Western Mt Pleasant
102 E Burton Rd., Mount Pleasant, TX
75455-2238, United States
Hours
Reviews
3.7
603 reviews
5 stars
229
4 stars
159
3 stars
85
2 stars
39
1 star
91
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that rooms were clean, but there were also numerous complaints about dirty rooms, stained linens, and pest issues.
Staff Service
Feedback on staff was mixed; some praised their friendliness and helpfulness, while others reported rude service and disorganization.
Amenities
Guests appreciated the comfortable beds and some amenities, but many expressed disappointment with the breakfast options and the condition of facilities like the pool and gym.
Value for Money
While some found the hotel to be a good value for a short stay, others felt it was overpriced given the quality and condition of the rooms.
Location
The hotel is conveniently located near food options, but some guests felt the area was sketchy and not safe.
- EBEdward BradleyNov 18, 20255.0Have stayed there 4 times over past several months. Everything was great! Will always stay there when in town! Edward Bradley Emerson, Ar
- DRDorrie RouschOct 15, 20255.0Very clean, beds very comfortable with just the right combination of support and softness. Was nice and quiet while we were here. We stayed in a suite with a separate living area, which made it nice to rest while my traveling partner stayed up watching tv. Would definitely stay here again.
- MGMeg GriesdornSep 8, 20253.0If I were the staff here and only had 2 Jacuzzi suites with only one booked, I would rent the nicer if the two first instead of putting someone in a room where the air conditioner is so old you can't figure out how to turn it on. See picture. Or where a female traveling alone is given this room where the phone doesn't work and the cord is super sticky to the touch. Instead, I would put them in the nicer of the two with an updated air conditioner and where the phone works. Oh, but the surprise of the nicer room is that the Jacuzzi tub did not work. Hotel is out in the middle of no where, where other tenants bring chairs and sit outside - this was a little unsettling to me as a female single traveler. Luckily, the bed was comfortable. PS don't expect a fridge, there isn't one.
- PJPower JimiAug 31, 20251.0Terrible service, awful unfriendly staff, dirty rooms. Avoid this hotel.
- SPSandra PaoneAug 18, 20252.0Rooms are dirty, breakfast is a joke, coffee was raunchy, couldn't get water for tea. Horrible experience
Frequently Asked Questions About SureStay by Best Western Mt Pleasant
Is breakfast included for guests at SureStay by Best Western Mt Pleasant?
Yes, free breakfast is available for guests at SureStay by Best Western Mt Pleasant.
Are pets allowed at SureStay by Best Western Mt Pleasant?
Yes, both dogs and other pets are welcome at the hotel.
Does SureStay by Best Western Mt Pleasant have a fitness center?
Yes, a fitness center is available for guests.
Is the property smoke-free at SureStay by Best Western Mt Pleasant?
Yes, SureStay by Best Western Mt Pleasant is a smoke-free property.
Is Wi-Fi available at SureStay by Best Western Mt Pleasant?
Yes, guests have access to Wi-Fi during their stay.
Where is SureStay by Best Western Mt Pleasant located?
It is located at 102 E Burton Rd., Mount Pleasant, TX 75455-2238, USA.
What are the operating hours of SureStay by Best Western Mt Pleasant?
The hotel is open 24 hours a day, seven days a week.
How can I stay active while staying at SureStay by Best Western Mt Pleasant?
You can use the fitness center available on-site at the hotel.
Are there nearby transportation options for getting to SureStay by Best Western Mt Pleasant?
Yes, Greyhound Bus Lines is available nearby, providing convenient transportation options for arriving to and departing from the hotel area.
Where can I refuel my vehicle near SureStay by Best Western Mt Pleasant?
There are several Sunoco gas stations nearby where you can refuel your vehicle.
Is SureStay by Best Western Mt Pleasant located near other hotels?
Yes, the hotel is situated near multiple locations of SureStay By Best Western Mt Pleasant, which can offer alternate accommodation options.