Best Western Mineola Inn

4.1
421 reviews

About

HotelBest Western
Located in Mineola,TX, the Best Western Mineola Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Mineola Inn
100 DEBBY LN, Mineola, TX
75773, United States

Hours

Reviews

4.1
421 reviews
5 stars
220
4 stars
122
3 stars
28
2 stars
20
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of individual team members going above and beyond.

Cleanliness

Many reviews highlighted the cleanliness of the rooms and common areas, although some guests reported issues with cleanliness in specific instances.

Room Quality

Overall, guests found the rooms to be comfortable and well-maintained, though there were occasional complaints about odors and maintenance issues.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking or of poor quality.

Maintenance Issues

Several reviews noted maintenance problems, including issues with air conditioning, plumbing, and pest control, which detracted from the overall experience.
  • CG
    Chris Gilbreath
    Jan 6, 2026
    5.0
    Is it crass to say that if you have to come to East Texas to bury someone and it’s near Mineola you should consider staying here? This is a nice little hotel. It’s near everything including Tyler. Beds are comfy and the breakfast and coffee are great. Spacious and it gets dark in the room at night. Not a lot of road noise. Super nice staff and they are uber polite. Genuine. Feels safe, secure, comfortable. Seems well managed which is important. We’d stay here again for sure.
  • BB
    Brenda Bulliard
    Nov 21, 2025
    5.0
    Was under construction but still had breakfast served. The staff was very polite and answered my questions and even understood that I stayed there with my Children and kept an eye out for us. I enjoyed our visit there. I even forgot a phone and they were quick to call me back and had it put in a safe place. They were professional and very friendly. Room was very clean and gave me extra pillows and blankets.
  • DH
    Dustin H
    Nov 18, 2025
    4.0
    Clean hotel currently under renovation during our stay but workers were courteous and moved out of the way, rooms are nice would stay here again
  • BR
    Brook Rogers
    Oct 20, 2025
    5.0
    We stay here often for work and love the rooms, and staff. Highly recommend.
  • KD
    Kimberly DAmico
    Aug 19, 2025
    5.0
    I wanted to take a moment to recognize Branden for his outstanding kindness and support. You’re truly fortunate to have such a caring and dedicated team member. Due to a train stuck on the tracks, we were unable to reach your hotel and, being from out of town, we had no idea where to go as all routes were blocked. Branden not only guided us to the hotel but also stayed on the line with me until we arrived safely. His willingness to go above and beyond made a stressful situation much easier, and I’m incredibly grateful for his help. The world could use more people like Branden—his compassion and professionalism made a lasting impression.

Frequently Asked Questions About Best Western Mineola Inn

What is the address of Best Western Mineola Inn?

Best Western Mineola Inn is located at 100 DEBBY LN, Mineola, TX, 75773, US.

Does Best Western Mineola Inn offer free WiFi to guests?

Yes, Best Western Mineola Inn provides free WiFi access for all guests.