Business Details
About
Hotel
At the SureStay Plus by Best Western Mesquite in Mesquite, TX, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Location
SureStay Plus by Best Western Mesquite
2100 N Belt Line Rd, Mesquite, TX
75150, United States
Hours
Reviews
3.2
359 reviews
5 stars
127
4 stars
53
3 stars
40
2 stars
29
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff were noted as friendly and helpful, many reviews highlighted rude and unprofessional behavior from management and front desk staff.
Cleanliness Issues
Numerous guests reported dirty rooms, including stained carpets, unclean bathrooms, and the presence of bugs, particularly roaches.
Room Quality
Many rooms were described as poorly maintained, with broken amenities, uncomfortable beds, and missing essentials like blankets and pillows.
Breakfast Quality
The breakfast offerings were frequently criticized for being limited and unappetizing, with many guests expressing disappointment.
Value for Money
Guests felt that the hotel did not provide good value for the price, citing issues with room quality and service.
- TSTyler SumberaNov 25, 20234.0Good place. The room was clean, and they had good breakfast options. Service was good for what it was. All in all would go again.
- HWHeidi WallsJan 5, 20212.0The roo.s are great on size... However there are a few or a couple areas they missed the mark on. I do not like when an establishment puts and advertises as part of there amenities that they offer something that clearly they don't and what I'm talking about is there free breakfast. Um, nope !!! Went down in the morning just after 8 am and Nothing!! Isnt breakfast usually between 6 -9 am ? They did not provide. This service . went down there this morning and there was nothing went down there a few times to check and nothing . also in the room you saw. In the bathroom crawling on the floor several bugs crawling around on the bathroom floor and only one level tiny itty bitty trash can in the whole damn room and on the disappointing side
- DMDebra MagersSep 20, 20195.0Very nice and comfy
Frequently Asked Questions About SureStay Plus by Best Western Mesquite
Where is SureStay Plus by Best Western Mesquite located?
SureStay Plus by Best Western Mesquite is located at 2100 N Belt Line Rd, Mesquite, TX 75150, United States.
What are the operating hours of SureStay Plus by Best Western Mesquite?
SureStay Plus by Best Western Mesquite is open 24 hours a day, every day of the week.
Does SureStay Plus by Best Western Mesquite offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests at SureStay Plus by Best Western Mesquite.
What type of hotel is SureStay Plus by Best Western Mesquite?
SureStay Plus by Best Western Mesquite is a hotel brand under SureStay, offering great value with modern convenience and upgraded standards.
Is there any special promotion currently offered at SureStay Plus by Best Western Mesquite?
Yes, guests who stay 2 nights can receive a $50 Best Western Gift Card.
How can I contact SureStay Plus by Best Western Mesquite by phone?
You can contact SureStay Plus by Best Western Mesquite at +1 972-329-9400.
Can I find other hotels near SureStay Plus by Best Western Mesquite?
Yes, nearby hotels include Comfort Inn Suites and other SureStay Plus Hotels by Best Western Mesquite.
Are there any dining options near SureStay Plus by Best Western Mesquite?
Yes, Swig is a nearby restaurant offering smoothies and other drinks, which guests might enjoy before or after their stay.
What local services are near SureStay Plus by Best Western Mesquite that guests might find useful?
Guests can access nearby professional services like Edward Jones-Financial Advisor: Matthew Taylor and health services at Mesquite Dental & Implant Center.
Where can guests find automotive care near SureStay Plus by Best Western Mesquite?
Kwik Kar Oil Change & Auto Care is a nearby automotive service center available to guests staying at SureStay Plus by Best Western Mesquite.