Holiday Inn Express & Suites McKinney - Frisco East by IHG

Reviews

• MW

  Mark Whitney

  5 days ago
  4.0
  Nice, clean, basic hotel. Location isn't great but for what I needed it worked. Staff is nice and accommodating.
• MB

  Marcel Bartley

  Apr 25, 2026
  5.0
  4/23 to 4/26 2026. Leaving tomorrow morning for the tail end of our road trip. We have been here for three nights and this is our eighth HIE stay in the last two weeks. This has been the best experience by far, the food was typical of the others but the level of being greeted by the front staff and having hall staff all seemingly genuinely happy that you are here was a big improvement from our other stays. The hotel manager is very much on top of things and it’s evident by his enthusiasm that he is a big reason the staff is so welcoming. Some of the things they could work on is alternating breakfast items (no waffles here). The pool was closed and it was 90 plus degrees, and the landscaping was in need of some light refreshing. The neighborhood is great for walking and their are several very good restaurants within a five minute walk. So check out this location you’ll enjoy it. If this review was helpful please give it a thumbs up 👍🏻 ❤️ thanks
• AM

  Andrew McBride

  Apr 16, 2026
  5.0
  Very clean.
• KP

  Kevin Palmer

  Feb 27, 2026
  4.0
  Check-in was frustrating. Tried to recheck in and our room wasn't ready. No big deal. But why we cant take a credit card and get prechecked in I dont understand. Only to come back to check in and hear we were upgraded to a king disability room is laugh able. That isn't an upgrade and we asked for two beds. Yes I was frustrated and the front desk agent told me to calm down, dispute not yelling, and talking with him about how frustrating it was because I discussed it needed to be two beds. But thank you holiday inn for hiring an agent to tell me to calm down. I only wish I acted the fool so at least it would be warranted.
• ML

  MR. LAND

  Feb 24, 2026
  1.0
  Not worth the price; Bathroom was not clean - had feces and crap in the lid of the toilet, tub rusted. Walls were stained. I got a better experience with cleanness at Laquinta - low key. Brought it up to manager but only refunded one night. Really disappointed for the area; expected more. Staff was okay. Breakfast was good.

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