Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Holiday Inn Hotel & Suites McKinney - Fairview: The best in comfort and convenience, our hotel is perfectly positioned for both business and leisure travelers. Our hotel is an excellent choice for business guests, located within five miles of leading corporations such as Torchmark, Encore Wire, Simpson Strong-Tie, and Raytheon. For those attending events, our hotel is close to prominent venues like the McKinney Soccer Complex at Craig Ranch, TPC at Fields at Craig Ranch, and the Ford Sports Village at The Z-Plex.
For leisure travelers, McKinney is brimming with dining, shopping, and entertainment options just a short drive from our hotel. Explore the charming downtown area, known for its eclectic shops and boutique wineries. Don't miss the opportunity to visit District 121 and The HUB, where you can enjoy premier dining experiences at establishments like Bob's Steak & Chop House and Mi Cocina. Our hotel is also conveniently located near several popular wedding venues, making it an ideal choice for guests attending weddings in the area.
We offer a range of amenities to enhance your stay. Start your day with a delicious breakfast and unwind in the evening at our on-site bar. Enjoy complimentary high-speed Internet access, 24-hour Health & Fitness Center allows you to maintain your workout routine at your convenience. Whether you're visiting for business or pleasure, our hotel offers the perfect blend of comfort, convenience, and local charm.
Location
Holiday Inn & Suites McKinney - N Allen by IHG
3220 Craig Drive, McKinney, TX
75070, United States
Hours
Reviews
4.0
759 reviews
5 stars
390
4 stars
174
3 stars
78
2 stars
34
1 star
83
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including blood spots on bedding, hair in bathrooms, and unpleasant odors in rooms.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor service and lack of responsiveness.
Breakfast Experience
Guests expressed dissatisfaction with the breakfast service, particularly the new charge for breakfast and the quality of service provided during breakfast hours.
Room Condition
Several reviews mentioned that rooms were outdated, with issues such as broken appliances and musty smells, indicating a need for renovations.
Positive Staff Recognition
Certain staff members, particularly Sandra and Courtney, were frequently praised for their exceptional service and positive attitudes.
- JSJoe Sanders1 day ago5.0Great staff,very well managed
- SCSiva Ramakrishna Sai Chand ChivukulaNov 29, 20251.0I suggest to go for one star motel rather than coming to this very bad rooms very bad shower and the motel is not even to be in the one star, I stat Holiday Inn every time I travel out of the town!
- PYPeace be With you.Nov 28, 20255.0We stay here 3-4 times a year. The staff are friendly, and hard working. The breakfast is hot and delicious, with a variety of options. There is a charge. I always ask for extra towels and am delighted with how fluffy they are every time. We love this hotel!
- RCRick ChappellOct 19, 20251.0When we arrived, I stood at the desk for 7 minutes, yes I looked, while the desk attendant was on the phone with someone that was making a reservation. Not once during that time did she even look up and acknowledge me. Not once. Not to mention what should have been done is to put that person on hold and take care of the one in front of you. Basic customer service. We eventually checked in and went to our room. As my wife was going to lay the baby on the bed, she noticed several blood spots on the comforter. I called to the desk and she said she would move me to another room. Not an apology for that or even act surprised. So I had to go back down to the desk and get another key. We switched rooms and the AC wasn’t working. I called down again and she said to check the wall unit to make sure it was on. I told her there was no wall unit just the thermostat. She then said she needed to turn the unit on from her end. It then started working. We had a wedding to go to and later that evening I was in the bathroom. I looked down and there was a clump of hair on the floor. Pictures are here. How can the cleaning crew not see that as it was right by the counter leg. And no it wasn’t either of ours. So blood on the comforter in one room, and now hair on the floor in the bathroom of another. How clean is this hotel??? Why aren’t guests acknowledged when they walk in??? When we left this morning there was NO ONE attending the desk? I brought our luggage down on a cart. Went out to get the car. Loaded it up. Took the cart back in. Waited in wife and baby to come down. They did and I helped them in the car. All during this time there was no one at the desk.
- GZG ZAVAGLIAOct 19, 20252.04th floor smelled like a foot
Frequently Asked Questions About Holiday Inn & Suites McKinney - N Allen by IHG
What are the check-in and check-out times at Holiday Inn & Suites McKinney - N Allen by IHG?
Check-in time is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free Wi-Fi to guests?
Yes, complimentary Wi-Fi is available in public areas of the hotel.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at the property.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel offers accessible parking and is mobility accessible with elevators available.
What amenities related to health and fitness does the hotel provide?
Guests can enjoy a free fitness center equipped with elliptical machines, treadmills, and free weights, as well as an indoor pool and hot tub.
Does the hotel provide business facilities and services?
Yes, there is a business center and two meeting rooms available for business guests.
Are there dining options available on-site?
Yes, the hotel has one restaurant offering breakfast and an on-site bar for evening relaxation.
What options are available for luggage storage and shuttle services?
The hotel offers baggage storage and a local shuttle service for guest convenience.
What nearby points of interest can I visit before or after staying at the hotel?
You can visit the McKinney Soccer Complex at Craig Ranch, the TPC at Fields at Craig Ranch, and Ford Sports Village at The Z-Plex, all popular venues close to the hotel.
Are there other hotels nearby if I want alternative accommodation options?
Yes, nearby hotels include Holiday Inn Hotel & Suites Mckinney-Fairview and Tru by Hilton McKinney, which are good alternatives if needed.
What local dining and shopping experiences are recommended near the hotel?
Downtown McKinney offers eclectic shops and boutique wineries. For premier dining, check out District 121 and The HUB with restaurants like Bob's Steak & Chop House and Mi Cocina.