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Holiday Inn & Suites McKinney - N Allen by IHG

4.0
(764 reviews)

Business Details

3220 Craig Drive, McKinney, TX
75070, United States
(469) 952-2044
https://www.ihg.com/holidayinn/hotels/us/en/mckinney/mcktx/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Holiday Inn & Suites McKinney - N Allen is perfectly situated in the vibrant McKinney-Fairview area. As a premier hotel in McKinney, TX, we are located near major corporate offices like Raytheon and Torchmark, making us the ideal choice for business travelers seeking a convenient and professional environment. Our hotel in McKinney offers easy access to the McKinney Soccer Complex and Ford Sports Village. Guests can explore the charm of historic downtown for unique shops and local wineries or enjoy premier dining and entertainment at the nearby District 121, ensuring a memorable visit for sports teams and vacationers alike. This hotel in McKinney, TX features a 24/7 fitness center and free high-speed Internet to keep you connected. Start your morning with our complimentary breakfast to fuel your day. Our modern facilities and dedicated staff ensure your stay is both productive and relaxing.

Location

Holiday Inn & Suites McKinney - N Allen by IHG
3220 Craig Drive, McKinney, TX
75070, United States

Hours

Reviews

4.0
764 reviews
5 stars
392
4 stars
176
3 stars
78
2 stars
34
1 star
84

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Sandra and Courtney for their exceptional service.

Cleanliness Issues

Several reviews highlighted concerns about cleanliness, including dirty rooms, hair in bathrooms, and unpleasant odors.

Breakfast Experience

Guests expressed dissatisfaction with the breakfast service, noting that it was not included in the stay and that the service was often slow or rude.

Room Conditions

Feedback indicated that some rooms were outdated, had maintenance issues, and did not meet cleanliness standards.

Customer Service Concerns

There were multiple reports of poor customer service experiences, particularly at the front desk, with instances of staff being unhelpful or rude.
  • LM
    Lars Marienfeldt
    4 days ago
    4.0
    Wir haben hier eine Übernachtung gebucht und am nächsten Tag unser Wohnmobil abgeholt. Zimmer waren sauber und vom Frühstück sind wir auch satt geworden. Das Personal war sehr freundlich.
  • NN
    NaY
    Feb 24, 2026
    1.0
    Checked in 2/23 around 9/10pm. Upon arrival 2 agents were at the desk deep into their screens, no acknowledgement. After awkwardly standing there for a few seconds took a few steps to the male agent which made him look up and pointed to the female agents and said "she will assist you" so we change directions and say hi we are checking in and she says with no acknowledgement or greetings "Id and credit card". Room has already been checked in so she just grabs the keys from the box gives us the keys no confirmation of name, nights, tier level(was platnium elite). Her facial expression looked like she was pissed like she was having a bad day or another guest prior to us pissed her off. I looked around to try to get her name but she wasn't even wearing a name tag. While my boyfriend went to get the bell cart for our stuff I went back to her said "as a platnium elite we would like to chose the points for our welcome benefits" she said "oh yeah". As a person that works in the same industry I wouldn't any of our guests to feel this unwelcome. I pray this was a off day but still shouldn't let someone go feeling this unwelcomed. Room was clean, beds are comfortable through the company so didnt expect anything less. But forgot to mention on our way out that the bathroom door does not close properly.
  • SP
    Scott Poliseno
    Feb 22, 2026
    5.0
    Great hotel. India and her team went above and beyond to make our stay a great one. Great breakfast. Bacon, eggs and sausage were perfectly cooked. Great stay!
  • SM
    Scott Montgomery
    Feb 9, 2026
    4.0
    I arrived later at night. Like when the front door is locked and they still helped me get to my room. The lady seemed pleased I was there. The room is clean and large. I slept very well for the first night.
  • KH
    Kayla Herndon
    Feb 4, 2026
    5.0
    Everyone has been so kind and helpful!! Breakfast staff interacts with my kids and worked her tail off keeping everyone happy and everything clean!! We will be back next week!! Thank y'all

Frequently Asked Questions About Holiday Inn & Suites McKinney - N Allen by IHG

Does Holiday Inn & Suites McKinney - N Allen have a pool?

Yes, Holiday Inn & Suites McKinney - N Allen has an indoor pool.

Is there a restaurant onsite at Holiday Inn & Suites McKinney - N Allen?

No, the Holiday Inn & Suites McKinney - N Allen does not have an onsite restaurant. However, we do offer a Breakfast Buffet.

Brand Certified Facts from Holiday Inn & Suites McKinney - N Allen by IHG

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