Holiday Inn Express & Suites McKinney - Frisco East by IHG

4.2
484 reviews
Welcome to Holiday Inn Express McKinney- Craig Ranch

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the new Holiday Inn Express & Suites McKinney - Craig Ranch! Enjoy a luxurious stay in North Texas’s newest Holiday Inn Express, featuring the new Formula Blue look designed with smart travelers in mind. Guest will enjoy our fresh contemporary high-tech hotel designed to offer a unique express experience and a great night’s stay. Conveniently located at the midpoint of McKinney, Frisco, Allen, and Plano, in the award-winning master planned community of Craig Ranch. This premier location allows convenient access to 121, I-75 and North Dallas Tollway making it easy to get anywhere in Dallas/ Ft. Worth. Guests will enjoy our proximity to world class shopping at Allen Premium Outlets, exquisite dining to meet any cravings, Cinemark Allen 16 and XD movie theater, various corporate centers in booming North Texas and all that Craig Ranch has to offer including Cooper Fitness/Spa, Michael Johnson Performance Center, Dr. Pepper StarCenter, The Beach at Craig Ranch, The Ballfields, Soccer Fields, Fitness Trails and professional TPC Golf Course. Whether on business or recreation, Holiday Inn Express & Suites McKinney- Craig Ranch will meet & exceed all of your needs.

Location

Holiday Inn Express & Suites McKinney - Frisco East by IHG
6601 Henneman Way, McKinney, TX
75070, United States

Hours

Reviews

4.2
484 reviews
5 stars
291
4 stars
100
3 stars
33
2 stars
16
1 star
44

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the rooms were clean, but there were complaints about unclean bathrooms and common areas.

Breakfast Quality

The breakfast offerings received mixed reviews, with several guests finding it mediocre or repetitive.

Staff Service

While some staff members were praised for their friendliness and helpfulness, others received criticism for rudeness and unprofessional behavior.

Noise Issues

Several guests reported noise disturbances from other guests and external sources, impacting their overall experience.

Room Maintenance

There were multiple complaints regarding maintenance issues, including malfunctioning amenities and inadequate room cleaning.
  • MM
    MS Mississippi
    Jan 3, 2026
    1.0
    Hotel was convinently located. Breakfast was mediocre...- The pancakes were horrible - about 1/32" thick... rolled out like being pressed through rollers & looked like thin shoe rubber. The sofa settee upholstery was stained & dirty looking. This couple (me & hubby) were put in a room on the 3rd floor & directly above us - on the 4th floor was someone (man) who "stomped, when he walked at midnight EVERY NIGHT" and about 6:00 a.m. every morning for over a week (he must be relative of manager/owner) who lives there in the Hotel. The piping for shower water is inadequate... as water takes several min. to warm up & between 3-7 pm... the water goes from very cold to very hot. We will never stay in a Holiday Inn Express again if can help it (this was our 1st). So Buyer Beware!
  • RP
    Raul Ponce
    Dec 28, 2025
    1.0
    The hotel is nice but we stayed in a 3 persons in a 2 bedrooms with sofa bed but without extra blankets for the sofa bed. Makes no sense such a nice hotel missing blanket something that basic that affects the hotel rating. Also there is not AT&T signal in this location.
  • TH
    Tena Haines
    Dec 21, 2025
    1.0
    My room ran out of toilet paper. I called the front desk for them to bring some up. They do not have access to actual toilet paper products at night! I asked to get some from another room. They said they were booked up. I asked to get some from the public restroom downstairs and they said no because it is a different kind. So I am in a hotel room and have to get up and go to a gas station in the middle of the night in a strange city to use the bathroom?!?!? Zero stars!!!! Worst service ever! I have had better service at the motel 6.
  • LM
    lawrence melde
    Dec 14, 2025
    5.0
    Excellent place to stay. Really friendly and a great breakfast.
  • JM
    Jennifer McClain
    Nov 28, 2025
    4.0
    I've stayed at many hotels and this location is by far one of my faves. I've stayed here twice within a years timespan and it has been clean, quiet, smells great, nice music plays in the halls, and the staff is kind. Very easy-going and pleasant atmosphere. There are resteraunts within walking distance, as well. The only room for improvement would be breakfast. There is a lot of potential and I hope to see the quality of it exceed my expectations upon my next visit. Otherwise, you will not be disapointed by this location. Great hotel.

Frequently Asked Questions About Holiday Inn Express & Suites McKinney - Frisco East by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites McKinney - Frisco East by IHG?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free breakfast to guests?

Yes, the hotel provides buffet breakfast available for free to guests.