HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the new Holiday Inn Express & Suites McKinney - Craig Ranch! Enjoy a luxurious stay in North Texas’s newest Holiday Inn Express, featuring the new Formula Blue look designed with smart travelers in mind. Guest will enjoy our fresh contemporary high-tech hotel designed to offer a unique express experience and a great night’s stay.
Conveniently located at the midpoint of McKinney, Frisco, Allen, and Plano, in the award-winning master planned community of Craig Ranch. This premier location allows convenient access to 121, I-75 and North Dallas Tollway making it easy to get anywhere in Dallas/ Ft. Worth.
Guests will enjoy our proximity to world class shopping at Allen Premium Outlets, exquisite dining to meet any cravings, Cinemark Allen 16 and XD movie theater, various corporate centers in booming North Texas and all that Craig Ranch has to offer including Cooper Fitness/Spa, Michael Johnson Performance Center, Dr. Pepper StarCenter, The Beach at Craig Ranch, The Ballfields, Soccer Fields, Fitness Trails and professional TPC Golf Course. Whether on business or recreation, Holiday Inn Express & Suites McKinney- Craig Ranch will meet & exceed all of your needs.
Location
Holiday Inn Express & Suites McKinney - Frisco East by IHG
Many customers noted that the rooms were clean, but there were complaints about unclean bathrooms and common areas.
Breakfast Quality
The breakfast offerings received mixed reviews, with several guests finding it mediocre or repetitive.
Staff Service
While some staff members were praised for their friendliness and helpfulness, others received criticism for rudeness and unprofessional behavior.
Noise Issues
Several guests reported noise disturbances from other guests and external sources, impacting their overall experience.
Room Maintenance
There were multiple complaints regarding maintenance issues, including malfunctioning amenities and inadequate room cleaning.
MM
MS Mississippi
Jan 3, 2026
1.0
Hotel was convinently located.
Breakfast was mediocre...- The pancakes were horrible - about 1/32" thick... rolled out like being pressed through rollers & looked like thin shoe rubber. The sofa settee upholstery was stained & dirty looking. This couple (me & hubby) were put in a room on the 3rd floor & directly above us - on the 4th floor was someone (man) who "stomped, when he walked at
midnight EVERY NIGHT" and about 6:00 a.m. every morning for over a week (he must be relative of manager/owner) who lives there in the Hotel. The piping for shower water is inadequate... as water takes several min. to warm up & between 3-7 pm... the water goes from very cold to very hot. We will never stay in a Holiday Inn Express again if can help it (this was our 1st). So Buyer Beware!
RP
Raul Ponce
Dec 28, 2025
1.0
The hotel is nice but we stayed in a 3 persons in a 2 bedrooms with sofa bed but without extra blankets for the sofa bed.
Makes no sense such a nice hotel missing blanket something that basic that affects the hotel rating.
Also there is not AT&T signal in this location.
TH
Tena Haines
Dec 21, 2025
1.0
My room ran out of toilet paper. I called the front desk for them to bring some up. They do not have access to actual toilet paper products at night! I asked to get some from another room. They said they were booked up. I asked to get some from the public restroom downstairs and they said no because it is a different kind. So I am in a hotel room and have to get up and go to a gas station in the middle of the night in a strange city to use the bathroom?!?!? Zero stars!!!! Worst service ever! I have had better service at the motel 6.
LM
lawrence melde
Dec 14, 2025
5.0
Excellent place to stay. Really friendly and a great breakfast.
JM
Jennifer McClain
Nov 28, 2025
4.0
I've stayed at many hotels and this location is by far one of my faves. I've stayed here twice within a years timespan and it has been clean, quiet, smells great, nice music plays in the halls, and the staff is kind. Very easy-going and pleasant atmosphere. There are resteraunts within walking distance, as well. The only room for improvement would be breakfast. There is a lot of potential and I hope to see the quality of it exceed my expectations upon my next visit. Otherwise, you will not be disapointed by this location. Great hotel.
Frequently Asked Questions About Holiday Inn Express & Suites McKinney - Frisco East by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites McKinney - Frisco East by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast to guests?
Yes, the hotel provides buffet breakfast available for free to guests.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel provides accessible parking and is mobility accessible with elevators.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed on the property.
What fitness facilities are available at the hotel?
Guests can use the free fitness center equipped with elliptical machines, free weights, and treadmills.
Does the hotel offer contactless check-in or check-out?
Yes, contactless check-in and check-out options are available for guests' convenience.
Is free WiFi available at the hotel?
Yes, free WiFi is available in public areas at the hotel.
Are there nearby dining options guests can visit?
Yes, guests can enjoy nearby restaurants such as Boston's Restaurant & Sports Bar, Bob's Steak and Chop House, The Common Table, District 121, and Broken Yolk Cafe.
What nearby recreational and sports venues can guests explore?
Guests can visit The Beach at Craig Ranch, Sports Resort gym, Craig Ranch Softball Complex, and Power Volleyball Club for sports and recreation.
Are there medical facilities near the hotel for guests' convenience?
Yes, nearby medical centers include Baylor Scott & White The Heart Group - Craig Ranch and Baylor Scott & White Primary Care - Craig Ranch.