Holiday Inn Express & Suites McKinney - Frisco East by IHG

4.2
478 reviews
Welcome to Holiday Inn Express McKinney- Craig Ranch

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the new Holiday Inn Express & Suites McKinney - Craig Ranch! Enjoy a luxurious stay in North Texas’s newest Holiday Inn Express, featuring the new Formula Blue look designed with smart travelers in mind. Guest will enjoy our fresh contemporary high-tech hotel designed to offer a unique express experience and a great night’s stay. Conveniently located at the midpoint of McKinney, Frisco, Allen, and Plano, in the award-winning master planned community of Craig Ranch. This premier location allows convenient access to 121, I-75 and North Dallas Tollway making it easy to get anywhere in Dallas/ Ft. Worth. Guests will enjoy our proximity to world class shopping at Allen Premium Outlets, exquisite dining to meet any cravings, Cinemark Allen 16 and XD movie theater, various corporate centers in booming North Texas and all that Craig Ranch has to offer including Cooper Fitness/Spa, Michael Johnson Performance Center, Dr. Pepper StarCenter, The Beach at Craig Ranch, The Ballfields, Soccer Fields, Fitness Trails and professional TPC Golf Course. Whether on business or recreation, Holiday Inn Express & Suites McKinney- Craig Ranch will meet & exceed all of your needs.

Location

Holiday Inn Express & Suites McKinney - Frisco East by IHG
6601 Henneman Way, McKinney, TX
75070, United States

Hours

Reviews

4.2
478 reviews
5 stars
289
4 stars
99
3 stars
32
2 stars
16
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and accommodating, with specific mentions of employees like Dee and Carol who provided exceptional service.

Cleanliness

While some guests reported clean rooms, others noted issues with cleanliness in bathrooms and common areas, indicating inconsistency in housekeeping.

Breakfast Quality

Numerous reviews highlighted dissatisfaction with the breakfast options, citing limited variety and poor quality, which did not meet expectations for a Holiday Inn Express.

Check-in Experience

Several guests experienced delays during check-in, with some reporting issues with room keys and check-in procedures.

Amenities and Maintenance

Guests expressed disappointment over the pool being closed and issues with room amenities, such as malfunctioning microwaves and poor Wi-Fi connectivity.
  • DL
    Dawn Lesicko
    6 days ago
    5.0
    Good value. Comfortable room.
  • CL
    Cierra Long
    Nov 18, 2025
    3.0
    I recently stayed here for a wedding and the hotel was clean, the breakfast was decent, and the service was nice. Our only issue was that I had booked a "king standard" room and upon arrival late Wednesday night I was told they were sold out of king standard rooms. I didn't quite understand how they could be sold out of something I had already reserved- to me reserving/booking in advance means I'd have first dibs and it shouldn't be sold out from under me. It was late so I just took what they had available but the next morning I spoke with a different front desk employee and she was able to accommodate my request and we were in a king standard for our remaining two nights. The breakfast had many choices but the taste just wasn't quite there. Both of the rooms we lodged in were very nice and clean. If we came back to this area we would stay here again. The only real complaint I have is that the cell service is definitely an issue but that's not the hotel's fault, just the location. The free Wi-Fi makes up for the crappy cell service :)
  • EP
    Emily Prudhome
    Oct 12, 2025
    5.0
    Clean rooms and friendly staff. Breakfast was good/average.
  • JJ
    Jandrpru
    Oct 10, 2025
    3.0
    Decent hotel for not very expensive
  • GT
    Gunila Tamber
    Oct 2, 2025
    4.0
    The lady at the reception was such a sweetheart, so kind and incredible. She engaged with the kids so well and had such beautiful things to say! I believe her name was Dee. Such a lovely human. Lots of amenities nearby. We stopped here to spend the night, rooms were clean and comfortable. They have a good breakfast selection, the kids enjoyed the pancakes!

Frequently Asked Questions About Holiday Inn Express & Suites McKinney - Frisco East by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites McKinney - Frisco East by IHG?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free breakfast to guests?

Yes, the hotel provides buffet breakfast available for free to guests.