At the Best Western Plus McKinney Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus McKinney Inn & Suites will stand out among other hotels in McKinney,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus McKinney Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the staff for being friendly, accommodating, and helpful throughout their stay.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms and bathrooms, as well as unpleasant odors in some areas.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking or poorly managed.
Maintenance Concerns
Multiple guests reported issues with room maintenance, such as malfunctioning air conditioning, broken showerheads, and general wear and tear.
Customer Service Problems
There were complaints about poor customer service experiences, particularly regarding handling of issues like towing and housekeeping.
OO
Onyek
1 day ago
1.0
I was about to book a room here tonight but wanted to use the public restroom first before booking and no longer than a minute while in the restroom, the hotel manager barges in the "locked" restroom pretending to be surprised that I was in there. I guess he thought I was going to steal something?...idk what his problem was but dude was super weird and scared the heck out of me invading my privacy! After that experience, I decided not to book here. 👎🏾
MC
Mike Cariño
Dec 25, 2025
4.0
I was a little displeased that repair work was still going on at 8:00 PM in one of the rooms causing the smoke alarm to go off several times when I was trying to go to sleep because, I had to be up at 4:00 AM. That is why I rated the stay a 9 out of 10.
KK
Kevin
Dec 24, 2025
5.0
Excellent experience! Spacious rooms, clearly remodeled. Very nice. They even folded towels into hearts and made the toilet paper into flowers. Front desk was very nice and helpful. I will definitely be back the whenever I go through the DFW area.
GM
Grant Mossell
Dec 23, 2025
1.0
Something about the smell of this place reminds me of a stripper locker room. The smell was stuck in my nose for days I don't know what it was that they use but all I can say is the smell was horrible
AC
Andrea Croft
Dec 21, 2025
5.0
I am down here working untill Christmas Eve, and chose to give this hotel a shot, and I fell in love. I absolutely love the homey feel and welcoming vibes from the staff. Rooms are always clean when I get off, never have to ask to get fresh towels or my room clean. Breakfast is on point and the coffee is somehow better than Starbucks 😁😋. I am definitely coming back again.
Oh I almost forgot, the have plenty of parking for what lever size truck with or without trailer, car or suv.