Staybridge Suites McAllen by IHG

4.3
466 reviews
A view of our hotel in the evening

About

HotelWedding VenueConference CenterBusiness Meeting LocationsStaybridge Suites
Staybridge Suites McAllen offers Comfort and Convenience. Ideally situated near McAllen International Airport, Staybridge Suites McAllen is in close proximity to the University of Texas Rio Grande Valley and the McAllen Medical Center. This upscale, extended stay hotel in McAllen offers comfortable accommodations near noteworthy area attractions and major businesses. Come and enjoy your shopping at La Plaza Mall. Exciting events at the State Farm Arena and the McAllen Convention Center are also less than five miles away. Business travelers appreciate our McAllen, TX hospitality near corporations and maquiladoras, such as LG Electronics, Steelcase and Fujitsu. In order to best accommodate our guests' business needs, over 200 sq. ft. of meeting space and free high-speed Internet access is also available on-site. During your stay, spacious suites with full-service kitchens, an outdoor pool and hot tub, a 24-hour Business Center, a well-equipped Fitness Center and complimentary laundry services are provided for your convenience. In the morning, we encourage you to visit our free, daily breakfast buffet, and, in the evening, we invite you to join us for community-oriented Social Hour. As you plan your trip, be sure to explore our excellent McAllen hotel rates and make your reservations with us today.

Location

Staybridge Suites McAllen by IHG
620 Wichita Ave., McAllen, TX
78503, United States

Hours

Reviews

4.3
466 reviews
5 stars
292
4 stars
106
3 stars
29
2 stars
9
1 star
30

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted problems with cleanliness, including cockroach infestations, mold, and dirty dishes.

Staff Performance

Customer experiences with staff varied significantly, with some praising their friendliness while others reported unprofessional behavior and poor service.

Room Condition

Many guests noted that the rooms are outdated and in need of renovation, with issues such as rust, humidity, and broken amenities.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying it while others found it bland or lacking in variety.

Location and Amenities

The hotel is well-located near the airport and offers useful amenities like free laundry and a hot breakfast, but some guests felt the value did not match the price.
  • MC
    Marco Antonio Mendoza Camacho
    Dec 26, 2025
    1.0
    I had a very disappointing stay at this hotel due to a serious cockroach infestation in my room. When I reported the issue to the front desk, the staff showed little concern and did not offer any meaningful assistance. Their only response was to move me to another room, with no help in relocating my belongings and no courtesy or compensation offered. This situation was handled poorly, and I would not recommend staying here.
  • CC
    Collin
    Dec 19, 2025
    3.0
    Rooms needs updating such as bathtubs and towel hangers that is rusted, also the hot top could use some updating. Leaves around the property doesn't cleaned up frequently, the pool doesn't get vacuumed regularly, there's always debris laying at the bottom. There's also only one washing machine working properly. Other than that the location is great it's close to the airport and the staff is courteous.
  • SL
    Samantha Langston
    Dec 2, 2025
    4.0
    It was clean room service was quick liked that we could control the language on the TV ... Had English playing on one tv and Spanish on the other yet watching the same channel. The elevator made weird noises but that might just be a me over thinking thing. Didn't like that they had a bunch of boxes near one elevator but at least they weren't in the way. Dislike that they only gave me 3 towels to start and had to ask for another one. Breakfast was a little bland and they only have one waffle iron they need at least two for the amount of people that stay there.
  • AA
    Adam A
    Nov 22, 2025
    1.0
    This had to be one of the most unprofessional, bitter, and angry group of hotel employees I ever met. The level of service they provided was below subpar. This might be the worse set of front desk staff you ever encounter - more akin to thugs than service workers. The suite also had a big stain on the carpet. Stay away from this place!
  • SS
    Stephanie S
    Nov 8, 2025
    5.0
    Well maintained rooms. Attentive staff. Very nice breakfast with very friendly and attentive servers. I would come back.

Frequently Asked Questions About Staybridge Suites McAllen by IHG

What time can I check in and check out at Staybridge Suites McAllen by IHG?

Check-in is available from 3:00 PM and check-out is until 12:00 PM.

Is parking available at Staybridge Suites McAllen by IHG?

Yes, free parking is available for guests.