Staybridge Suites McAllen by IHG

4.3
462 reviews
A view of our hotel in the evening

About

HotelWedding VenueConference CenterBusiness Meeting Locations
Staybridge Suites McAllen offers Comfort and Convenience. Ideally situated near McAllen International Airport, Staybridge Suites McAllen is in close proximity to the University of Texas Rio Grande Valley and the McAllen Medical Center. This upscale, extended stay hotel in McAllen offers comfortable accommodations near noteworthy area attractions and major businesses. Come and enjoy your shopping at La Plaza Mall. Exciting events at the State Farm Arena and the McAllen Convention Center are also less than five miles away. Business travelers appreciate our McAllen, TX hospitality near corporations and maquiladoras, such as LG Electronics, Steelcase and Fujitsu. In order to best accommodate our guests' business needs, over 200 sq. ft. of meeting space and free high-speed Internet access is also available on-site. During your stay, spacious suites with full-service kitchens, an outdoor pool and hot tub, a 24-hour Business Center, a well-equipped Fitness Center and complimentary laundry services are provided for your convenience. In the morning, we encourage you to visit our free, daily breakfast buffet, and, in the evening, we invite you to join us for community-oriented Social Hour. As you plan your trip, be sure to explore our excellent McAllen hotel rates and make your reservations with us today.

Location

Staybridge Suites McAllen by IHG
620 Wichita Ave., McAllen, TX
78503, United States

Hours

Reviews

4.3
462 reviews
5 stars
290
4 stars
105
3 stars
28
2 stars
9
1 star
30

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the friendly and attentive staff, highlighting their helpfulness during stays.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty rooms, mold, and unpleasant odors.

Room Condition

Guests noted that the hotel is showing signs of age, with requests for renovations and updates to the rooms and facilities.

Breakfast and Amenities

The breakfast and social hour received positive feedback, with guests enjoying the variety and quality of food offered.

Service Consistency

There were complaints about inconsistent service, particularly regarding housekeeping and management responsiveness.
  • AA
    Adam A
    3 days ago
    1.0
    This had to be one of the most unprofessional, bitter, and angry group of hotel employees I ever met. The level of service they provided was below subpar. This might be the worse set of front desk staff you ever encounter - more akin to thugs than service workers. The suite also had a big stain on the carpet. Stay away from this place!
  • JJ
    Jerry
    Nov 11, 2025
    5.0
    직원들도 친절하고 조식도 괜찮고 다음에도 방문의사 있어요
  • SS
    Stephanie S
    Nov 8, 2025
    5.0
    Well maintained rooms. Attentive staff. Very nice breakfast with very friendly and attentive servers. I would come back.
  • 2M
    2Boys Mom1207
    Nov 2, 2025
    4.0
    This hotel is pretty nice. Only stayed one night, but I would stay here again.
  • VG
    Vanessa Guerrero
    Oct 28, 2025
    5.0
    Our stay at this hotel was excellent. Even the checkout process was convenient, allowing us extra time to rest and prepare before leaving. The only downside was that although we booked a suite with two rooms, I expected the larger room to have a king bed, but it had a queen instead. When I booked the suite over the phone, the staff were very friendly. Check-in was seamless, with no issues, everything went smoothly.

Frequently Asked Questions About Staybridge Suites McAllen by IHG

What time can I check in and check out at Staybridge Suites McAllen by IHG?

Check-in is available from 3:00 PM and check-out is until 12:00 PM.

Is parking available at Staybridge Suites McAllen by IHG?

Yes, free parking is available for guests.