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About
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Welcome to the Holiday Inn Express & Suites in Marshall, TX.
Our hotel is the perfect choice for both leisure and business travelers. Located off I-20 at Highway 59, we are just minutes away from the educational institutes of East Texas Baptist University, Wiley College, and Texas State Technical College and 30 minutes from Shreveport-Bossier City, Louisiana. Start each day with our complimentary full hot breakfast bar and then make your way to numerous local attractions including: Josey Ranch, Caddo Lake, Lake of the Pines, the Starr Family State Historical Site, and antiquing in Jefferson.
Situated in a suburban area, we also offer business travelers easy access to several large companies, such as the Marshall Federal Courthouse, Republic Industries, Master WoodCraft Cabinetry, General Cable, Good Sheperd Medical Center, Nomac and the Marshall Pottery manufacturers. The hotel is also located two short miles from the Marshall Convention Center. Our hotel provides a Business Center with computer access, printing services and free high-speed wired and wireless internet access. Enjoy our thriving downtown or one of our many yearly festivals. If you prefer to spend a quiet night in, we have for your convenience a well-stocked Snack Shop, as well as a poolside patio.
No matter your needs, Holiday Inn Express & Suites in Marshall, TX is the perfect choice.
Location
Holiday Inn Express & Suites Marshall by IHG
500 I-20 East, Marshall, TX
75670, United States
Hours
Reviews
4.2
380 reviews
5 stars
211
4 stars
102
3 stars
28
2 stars
15
1 star
24
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and overall hotel, although some reported issues with housekeeping and dirty bedding.
Staff Service
The staff received numerous compliments for being friendly and helpful, though there were some reports of unprofessional behavior from certain employees.
Room Conditions
While some guests enjoyed the comfort of the rooms, others noted that many rooms are outdated and in need of renovation.
Breakfast Quality
The breakfast was generally well-received, with a good variety of options, although some guests found it disappointing.
Location Issues
Several reviews mentioned difficulties with the hotel's location, including construction and poor signage, making it hard to find.
- DGDave Powers Broker REALTOR, Powers Realty GroupNov 5, 20255.0Very convenient location to the highway also only a couple hours to Dallas, Texas safe clean location. Staff was wonderful and accommodating.
- JHJo HinesOct 30, 20255.0First time at this location, very nice place
- BMBen MorrisonOct 9, 20253.0On the highway. Rooms have been 50% renovated. Free breakfast is good. TV entertainment is not what it used to be.
- SWSuzie WilsonSep 10, 20251.0These rooms are so old and things need to be updated!! I was here for 2 weeks for a trial and my AC went out. I was basically shuffled around from room to room for a few days and told they would change the unit out. The temp was tolerable but still not cold like it should be. Housekeeping does not seem to clean well. But the front staff has been so nice, hence the 3 stars.
- TTTrevor TarnoAug 28, 20253.0The staff is friendly and the rooms are clean but the t.v and internet go out multiple times a day. If your just sleeping here it's not a problem but if your the type that like to watch a movie before bed or need a reliable wifi for work then it can get aggravating fast.
Frequently Asked Questions About Holiday Inn Express & Suites Marshall by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Marshall?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does the hotel offer complimentary breakfast?
Yes, a free buffet breakfast is available to guests.
Is there parking available at the hotel?
Yes, free parking is available for guests.
Are pets allowed at Holiday Inn Express & Suites Marshall?
No, pets including cats and dogs are not allowed at the hotel.
What fitness facilities does the hotel have?
The hotel offers a free fitness center with elliptical machines and treadmills.
Does the hotel provide digital guest room keys and contactless check-in?
Yes, digital guest room keys and contactless check-in/check-out are available.
Are housekeeping services available daily during my stay?
Yes, housekeeping is provided daily for guest rooms.
Are there nearby public transportation options for guests at the hotel?
Yes, the hotel is close to Greyhound Bus and Greyhound: Bus Stop - Pony Express Travel Center, providing convenient bus transportation.
What nearby dining options can guests visit around the hotel?
Nearby restaurants include Taste of Pakistan, Cheatwood's Country Cafe, JW's Diner, Chester's Chicken, and McDonald's for various dining choices.
Are there any nearby attractions or parks that guests can explore?
Guests can visit Piney Park, an amusement park close to the hotel, for recreational activities.