Business Details
About
Hotel
Located in Marshall,TX, the Best Western Executive Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
439 reviews
5 stars
216
4 stars
121
3 stars
42
2 stars
25
1 star
35
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Mixed reviews on cleanliness; some rooms reported as clean while others had issues like odors and unclean bathrooms.
Staff Service
Staff received praise for friendliness and helpfulness, though some negative experiences were noted.
Room Quality
Rooms are described as dated with some maintenance issues, but many guests found them comfortable and well-equipped.
Breakfast Quality
Breakfast offerings received mixed feedback; some enjoyed the variety while others found it lacking or inconsistent.
Value for Price
Guests felt the hotel provided decent value, though some expressed dissatisfaction with pricing relative to quality.
- MRMay RoseNov 6, 20255.0Peaceful, comfortable, easy in, easy out... WITH AN EXCELLENT VARIETY CONTINENTAL (FREE) BREAKFAST!!! SALUTE!!!
- LTLea TillmanSep 2, 20252.0We haven't had to many problem with Best Western Plus Hotels. We are Gold Rewards Members and have been with you for several years. We stated Best Western Marshall, Tx. We were heading towards Lubbock TX. We stayed our first night here. It's an older hotel. It was clean, but can us a good scrub in the restroom behind the door Our bed was hard. I couldn't sleep, my husband slept. No oder! We stayed and it was on the first floor #107 We made it work. On our way back to Alabama we thought we would stay again. But this time they gave us a room up stairs. So we thought let's go eat first, so I don't have to go up and down the stairs. Room # 207 My husband is 75 years, and I'm 67 years. I have bad knees. So stairs are hard for me. My husband went up before me. He walked in and out and told me, he could not stay in this room his allergies started to bother him right away!! When I finally made it up the stairs and into the room it had a bad odor like a wet animal was in the room & they tryed to cover up the smell with carpet cleaner or something. It was bad for us,just to walk into a room and our allergies act up so fast!! My throat started to act up too! Went back down stairs with our luggage. We went to ask if we cancel this room #207, so we can get another room somewhere else. Trudy said sorry, but she's not authorized to do a refund,only the manager can and he was not available. I asked if she can write me a note that we canceled this room. Our allergies will not let us stay in the room. She said sorry, I said okay, we will call the manager Tuesday. It's (Labor Day weekend). I also called Best Western customer Care they couldn't do anything either, we still had to talk to the manager. We did ask the Best Western Agent, if there was another Best Western Plus Hotel near us. We had to drive 25 miles backwards to Longview TX. We paid for another room there. As for the Best Western in Marshall Tx. Trudy called us.. she talked with my husband. She was able to give us a Refund a couple of days later. Trudy for your help. Sorry it didn't work for us. Thanks you, Mrs. Lea Tillman
- TCTerry CrawfordFeb 15, 20194.0Everything was good.
- ASAndrew SaathoffDec 3, 20165.0Clean rooms, great breakfast. Definitely one of he more affordable and cleaner hotel options in Marshall
Frequently Asked Questions About Best Western Executive Inn
What amenities does Best Western Executive Inn in Marshall, TX offer?
Best Western Executive Inn provides free Wi-Fi, clean and comfortable rooms, and a business center for guests to access the internet and check emails.
Where is Best Western Executive Inn located?
The hotel is located at 5201 East End Blvd S, Marshall, TX 75672, United States.
What are the operating hours of Best Western Executive Inn?
Best Western Executive Inn is open 24 hours every day of the week, ensuring availability for all guests.
Does the Best Western Executive Inn offer any special promotions?
Yes, guests who stay 2 nights can receive a $50 Best Western Gift Card as part of a special promotion.
How can I contact Best Western Executive Inn?
You can contact the hotel by phone at +1 903-935-0707 or by fax at +1 903-935-1617.
Does Best Western Executive Inn provide free internet access?
Yes, free internet access is available throughout the hotel for guests to use at no charge.
What hotel brand is Best Western Executive Inn affiliated with?
Best Western Executive Inn is affiliated with the Best Western hotel brand, known for quality and value.
Are there other hotels near Best Western Executive Inn?
Yes, nearby hotels include Clarion Pointe, which is also a motel and accommodation option in Marshall, TX.
What entertainment options are near Best Western Executive Inn?
The East Texas Conference Center, a venue for concerts and arts and entertainment events, is located nearby and can be a great option before or after your stay.
How can nearby places like Clarion Pointe and East Texas Conference Center help during my visit?
Clarion Pointe provides additional lodging choices if needed, while East Texas Conference Center offers cultural events and entertainment to enjoy during your stay in Marshall.