Cleanliness
While many guests praised the cleanliness of the rooms and common areas, several reviews mentioned issues with odors, mustiness, and pest problems, indicating inconsistent cleanliness standards.
Customer Service
The staff received mixed reviews; many guests highlighted friendly and helpful service, while others reported unprofessional behavior and poor responses to complaints.
Breakfast Quality
The breakfast offerings were generally well-received, with some guests enjoying the variety, but others criticized the quality and freshness of the food.
Facilities Condition
Guests noted that while some facilities like the indoor pool and hot tub were well-maintained, there were complaints about broken elevators and outdated room features.