Cleanliness Issues
Numerous reviews highlighted persistent unpleasant odors in rooms and hallways, as well as unclean bathrooms and common areas.
Staff Performance
While some guests praised individual staff members for their helpfulness, many reported poor customer service and inattentiveness from the front desk.
Renovation Problems
The hotel is undergoing extensive renovations, leading to construction dust, noise, and safety concerns, which were not communicated to guests prior to their stay.
Comfort Concerns
Several guests complained about uncomfortable beds and inadequate room amenities, including issues with air conditioning and bathroom facilities.
Breakfast Quality
Feedback on breakfast was mixed, with some guests enjoying the options while others noted inconsistency in availability and quality.