The Hampton Inn & Suites Mansfield Texas hotel is located off US Hwy 287 North between Highway 67 and I-20-just minutes from the heart of the Mansfield downtown area and within reach of Six Flags Over Texas Amusement Park.
Numerous reviews highlighted persistent unpleasant odors in rooms and hallways, as well as unclean bathrooms and common areas.
Staff Performance
While some guests praised individual staff members for their helpfulness, many reported poor customer service and inattentiveness from the front desk.
Renovation Complaints
Guests expressed frustration over the ongoing renovations, which were not disclosed prior to booking, leading to a disruptive stay.
Comfort Concerns
Several reviews mentioned uncomfortable beds and inadequate room amenities, contributing to a negative overall experience.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others noted issues with restocking and food quality.
HC
H C
Dec 8, 2025
5.0
The stay was quite pleasant Lindsay at the front desk is polite and helpful. I didn't have any issues. The hotel is close to the highway so theres going to be obvious noise nothing you can do about that.
GL
George Lai
Dec 6, 2025
3.0
The room was nice but smelled off. Like not quite stinky but. All rooms were full so could not ask for a trade.
Also the entrance is difficult and quite sudden.
MY
Michael Yeo
Dec 6, 2025
4.0
The location is great. Close to a lot of convenient stores and restaurants. Even though it’s off the highway you can’t really hear the noises which is awesome.
The facility is clean and has good gym equipment.
The room we got is huge like you can add additional bed to it and still have room to walk around.
Only complain is the staff could be more attentive and helpful. Had to call corp to make some changes and they messed up the last name which caused the app to not work anymore. We tried to tell the front desk but they weren’t really wanting to hear us so we just moved on. Oh well.
RM
Ricardo Martinez
Nov 27, 2025
3.0
Nice location but the front desk staff was not very attentive. Had to pay for bottled water and the mattress wasn’t the best. Have slept in more comfortable beds at other Hampton Inn’s.
WK
William Kincheloe
Nov 14, 2025
1.0
Place smells awful. After about a 1/2 hr you'll go nose blind and it's OK as long as you don't get a whiff of fresh air...
I think they are trying to drive out bedbugs based on the other reviews.