Business Details
About
Hotel
The Hampton Inn & Suites Mansfield Texas hotel is located off US Hwy 287 North between Highway 67 and I-20-just minutes from the heart of the Mansfield downtown area and within reach of Six Flags Over Texas Amusement Park.
Location
Hours
Reviews
3.6
550 reviews
5 stars
220
4 stars
115
3 stars
76
2 stars
49
1 star
90
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted persistent cleanliness problems, including bad odors, unclean bathrooms, and dirty hallways.
Staff Performance
While some guests praised individual staff members for their helpfulness, many reported poor customer service and unresponsive management.
Renovation Complaints
Guests expressed frustration over ongoing renovations that were not disclosed prior to booking, leading to safety concerns and discomfort.
Comfort and Amenities
Several reviews mentioned uncomfortable beds, inadequate room amenities, and issues with heating and cooling systems.
Breakfast Quality
Feedback on breakfast was mixed, with some guests enjoying the options while others noted inconsistency in availability and quality.
- WKWilliam KincheloeNov 14, 20251.0Place smells awful. After about a 1/2 hr you'll go nose blind and it's OK as long as you don't get a whiff of fresh air... I think they are trying to drive out bedbugs based on the other reviews.
- DFDavid FNov 13, 20254.0This is one of my better Hampton Inn experiences. The folks here are very helpful and glad to address any concerns.
- UNUm NadimNov 12, 20255.0Excellent
- RGRicardo GonzalezNov 2, 20251.0Should've read the reviews, the hotel stinks. And the rooms too. Will never be staying there again.
- JSJohn SullivanOct 24, 20254.0Nice room, bad luck follows me. Power failure, Elevator stopped working for 2 days. Rain on roof sounded like a snare drum.
Frequently Asked Questions About Hampton Inn & Suites Mansfield
What types of pets are allowed at Hampton Inn & Suites Mansfield?
Both cats and dogs are welcome at the hotel.
Is breakfast included in the stay at Hampton Inn & Suites Mansfield?
Yes, the hotel offers free breakfast including a buffet breakfast option.
What are the check-in and check-out times at Hampton Inn & Suites Mansfield?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does Hampton Inn & Suites Mansfield provide free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
Are there any fitness facilities available at Hampton Inn & Suites Mansfield?
Yes, the hotel has a fitness center available for free to guests.
What accessibility features does Hampton Inn & Suites Mansfield provide?
The hotel offers accessible parking and accessible elevators designed to accommodate guests with mobility needs.
Is parking available at the hotel and is it free?
Yes, self-parking is available at no additional charge.
Can guests at Hampton Inn & Suites Mansfield use digital keys for their rooms?
Yes, the hotel offers digital guest room keys for convenient check-in.
What nearby medical facilities can guests use in case of an emergency?
Guests can access emergency care at Elite Care 24 Hour Emergency Room-Mansfield and Trusted Medical Centers - Mansfield.
Are there nearby restaurants or stores guests should check out when staying at Hampton Inn & Suites Mansfield?
Guests can visit Cotton Patch Cafe for American and Southern cuisine and the hotel's own convenience store for daily essentials.