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SureStay Plus by Best Western Lubbock Medical Center

3.6
(627 reviews)

Business Details

3901 19th St, Lubbock, TX
79410, United States
(806) 792-5181
http://bestwestern.com

About

HotelSureStay
At the SureStay Plus by Best Western Lubbock Medical Center in Lubbock, TX, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.

Location

SureStay Plus by Best Western Lubbock Medical Center
3901 19th St, Lubbock, TX
79410, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.6
627 reviews
5 stars
277
4 stars
114
3 stars
72
2 stars
40
1 star
124
  • KG
    Kim Gary
    Apr 25, 2026
    5.0
    We came into town to see George Strait, and SureStay Hotel by Best Western had availability. We were a little unsure at first, but we ended up enjoying our stay so much! All of the staff were very nice and welcoming. The rooms were clean, spacious, and comfortable. It was also a nice surprise that they had a bar inside the hotel that stayed open until 2 AM. Overall, it was a great stay, and we would definitely come back!
  • CC
    Crystal Cruz
    Apr 25, 2026
    2.0
    Location was great since we were attending an event at Texas tech. When we arrived the lady in the front was rude and gave us issues with the fact that we had a pet. We did have to call actual bestwestern to ask about pet policy since we have stayed at best western hotels before and it wasnt an issue. They did mention we could have our pet. The room seemed clean the only issue was the sheets had stains and it seems like they don't really clean the hotel or maintain the property.
  • PP
    Paul
    Apr 24, 2026
    1.0
    This place sucks the bartender locked the door when I walked up. The guy at the front desk said it's open. I checked it and said see its closed, he watched me. Then he sat there at the front desk silent. I walked out and he didn't say anything like he was dead. This place sucks don't go here. Customer service is shitty!
  • AG
    Alecia Gipson
    Apr 19, 2026
    5.0
    The staff was very friendly and the location was great! Room was exactly like the picture.
  • MS
    Michael Smith
    Apr 15, 2026
    1.0
    Beware of this hotel they engage in poor business practices through price gouging. I needed a room for one night and because is a sold-out concert in town (George Strait) that night all hotels are sold out. SureStay has a room available, however they forced me to book two nights for a total of $550 and refuse to change the reservation to one night supposedly because I booked through Expedia. I will leave another review of the room after our stay but based on the poor reviews on Google I'm not expecting much.

Frequently Asked Questions About SureStay Plus by Best Western Lubbock Medical Center

What is the name and location of the hotel?

The hotel is SureStay Plus by Best Western Lubbock Medical Center located at 3901 19th St, Lubbock, TX 79410, US.

Does the hotel offer free Wi-Fi to guests?

Yes, free Wi-Fi is available for all guests at SureStay Plus by Best Western Lubbock Medical Center.

Brand Certified Facts from SureStay Plus by Best Western Lubbock Medical Center

This information is certified by SureStay Plus by Best Western Lubbock Medical Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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