Staybridge Suites Lubbock - University Area by IHG

Reviews

• AR

  Anonymous Reviewer

  6 days ago
  5.0
  Great hotel! Very nice and honest people working and managing it. Very clean everywhere we went. Definitely recommend staying here!
• PR

  Paul SeungYup Ryu

  Apr 25, 2026
  4.0
  Old B&B style suites just next to Texas Tech. Great location for an old town.
• DC

  Dan Cole

  Apr 18, 2026
  4.0
  Nice hotel. Appreciated the happy hour and small bites in the evening. Pretty decent breakfast in the morning for the cost. Room overall was okay. Samarias could do with updating. It's a simple extended suites hotel. You get what you expect. People were very nice and friendly and accommodating.
• PK

  Patrick Kennedy

  Apr 13, 2026
  1.0
  This is the 3rd time we have stayed at this property for TTU activities. For location to the campus it’s not bad. That being said, everything else about this Staybridge is bad. The property is in serious need of some updating. The hotel is old and run down. The single old elevator smells like a wet dog. It’s obvious the ownership doesn’t care. The free breakfast is gross. Food was old, with lots of items missing. I would have rather driven down the street to McDonalds for food. The room was disgusting. The floors in the kitchen were full of food pieces and the sink had remnants of the lasts guests’ meal. The microwave was covered in old, melted cheese…or something. Coffee stains were all over the counter where the coffee pot was placed. The window sill had a used deodorant stick and a 1/2 bottle of soda on it with a used pillowcase. When we extended the sofa bed, it contained used sheets, and underwear in the mattress. The bathroom exhaust fan was not working, and even if it was, it was so caked with lint and dust it wouldn’t have done anything anyway. All of the floors needed to be vacuumed (they were clearly not vacuumed after the previous guest checked out). The tub was very slow to drain during my showers And since the exhaust fan didn’t work, it made the area uncomfortably humid. It took several calls and stops by the front desk to clean the room appropriately. The TVs are impossibly difficult to operate (1 cable box had to be replaced, and it came with a remote with dead batteries) and the TV signal is horrible, as are the rooms’ thermostats. No one really seams to be able to address any of these issues quickly nor really care. One exit was marked “out of order” forcing everyone through the front door. Pigeon droppings (in piles) are all over the property. I will not stay here again, the price isn’t worth the lack of service, dirty rooms and run down building. See pics:
• SG

  Shari Gray

  Apr 10, 2026
  5.0
  The receptionist was excellent at check in (Becky). I failed to reserve an accessible room, but she quickly made the adjustment and got us settled on the ground floor.

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