Business Details
About
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Welcome to Staybridge Suites in Lovely Downtown Lubbock, Texas
Conveniently situated across from Texas Tech University, Staybridge Suites Lubbock is near the University Medical Center, Covenant Health Systems and the Lubbock International Airport. This upscale extended stay Lubbock hotel offers easy access to a number of exciting attractions and well-known businesses.
Ideally located in downtown Lubbock, TX, our pet friendly lodgings are near the famous Buddy Holly Center and the thrilling Joyland Amusement Park. Live music performances in the Depot Entertainment District and Texas Tech sporting events can also be found less than two miles away.
Current Hotel Services:
• Pool is seasonal. Open mid May to mid October.
• Fitness center is open 7 days a week
• Daily "light touch" housekeeping services Monday - Friday. Saturday and Sunday by request only.
• Full-Service housekeeping on the 7th night or upon request.
• Breakfast is currently available daily offering hot selections and freshly brewed coffee
• Market is open 24/7 with beverages and an array of snacks and meal replacements for breakfast, lunch and dinner.
Location
Staybridge Suites Lubbock - University Area by IHG
2515 19th Street, Lubbock, TX
79410, United States
Hours
Reviews
3.9
507 reviews
5 stars
247
4 stars
122
3 stars
49
2 stars
33
1 star
56
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted unsanitary conditions, including dirty rooms, bathrooms, and common areas, with reports of bugs and unclean linens.
Staff Performance
While many customers praised the friendliness and helpfulness of the staff, there were also complaints about poor management and unresponsive service.
Facilities Condition
Guests reported that the hotel is outdated and in disrepair, with issues such as malfunctioning appliances, broken furniture, and general maintenance neglect.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking in quality and availability.
Location Benefits
The hotel's proximity to Texas Tech University was frequently mentioned as a positive aspect, making it a convenient choice for visitors.
- CSCraig SandersNov 10, 20255.0Excellent Hotel great breakfast rooms are wonderful I love the beer and social hour.
- MCMary Kit ChristOct 12, 20254.0they care more about infrastructure than they do about my mouth
- RRRandall RushSep 28, 20255.0Clean. Great staff. Across the street from TTU. This is my first choice when visiting Lubbock.
- KSKim SmithSep 21, 20252.0I would never stay here again. The room smelled like sewerage. The floors were nasty. The only reason I gave it a 2 star was because the mattresses was very soft and comfortable. No one would answer the desk when we called. All the exterior walkways full of bird crap. It’s the worst Stay Bridge I’ve ever stayed at.
- KKKimBEERlyAug 17, 20253.0The staff was very friendly and tried to be accommodating but the room was NOT worth the price. Tiles in the bathroom were loose and I was worried about cutting my foot. I did hurt my shin on the dresser drawer that would not stay shut. The phone didn’t work to call the front desk so I had to go down there to inquire about the TVs that didn’t work during our entire stay. Put a huge damper on our plans. We won’t stay again
Frequently Asked Questions About Staybridge Suites Lubbock - University Area by IHG
What are the check-in and check-out times at Staybridge Suites Lubbock - University Area?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is Staybridge Suites Lubbock pet-friendly?
Yes, the hotel welcomes both cats and dogs and is pet friendly.
Does the hotel provide free WiFi and in what areas?
Yes, free WiFi is available in public areas of the hotel.
Are there fitness facilities available at the hotel?
Yes, a fitness center with free access, including free weights and a treadmill, is available.
Does Staybridge Suites Lubbock offer housekeeping services?
Yes, daily light touch housekeeping is available Monday through Friday, with Saturday and Sunday services by request. Full-service housekeeping is provided on the 7th night or upon request.
Is the hotel accessible for guests with mobility impairments?
Yes, the hotel has accessible parking and is mobility accessible with elevators available.
Does Staybridge Suites Lubbock have a swimming pool and hot tub?
Yes, the hotel features outdoor pools open seasonally from mid-May to mid-October and a hot tub.
Are there business facilities available at the hotel?
Yes, there is a business center and meeting rooms suitable for conferences and business meetings.
What nearby dining options can guests enjoy around Staybridge Suites Lubbock?
Guests can visit nearby spots like Cafe J, The Cafe Stream, International House of Pancakes, and Tropical Smoothie Cafe for various dining and coffee options.
What entertainment and attractions are close to Staybridge Suites Lubbock?
The hotel is near the Buddy Holly Center, Joyland Amusement Park, and the Depot Entertainment District offering live music and events.