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Staybridge Suites Lubbock South Hotel Exterior
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Staybridge Suites Lubbock South by IHG

4.2
(472 reviews)

Business Details

4801 South Loop 289, Lubbock, TX
79424, United States
(806) 776-8800
https://www.ihg.com/staybridge/hotels/us/en/lubbock/lbbua/hoteldetail

About

HotelWedding VenueConference CenterBusiness Meeting LocationsStaybridge Suites
Come settle in at the Staybridge Suites in Lubbock, Texas! Centrally located and just minutes from Lubbock Preston Smith International Airport (LBB), Texas Tech University (TTU) and the Medical District. The Staybridge Suites Lubbock South offers a multitude of amenities that will help you feel comfortable whether you are here for an extended stay or just an overnight visit. Our hotel and staff will be glad to welcome you and make you feel right at home. We are located just a short five-minute drive from South Plains Mall, Canyon West Shopping Center and our newest shopping area West End. Our hotel guests have easy access to many restaurants and retail locations. Corporate travelers will also appreciate our location near businesses such as Covenant Health Systems, University Medical Center, Convergy’s, AT&T Communications, McDougal Properties and much more! At this all-suite hotel, you’ll enjoy apartment-style accommodations including a kitchen with a full-size refrigerator. During your stay in Lubbock, be sure to take advantage of our complimentary laundry machines, which are available 24 hours. Hot breakfast is served every day, and evening receptions serving a light meal and beverages three nights a week offer a chance for you relax and mingle with other guests. We also offer complimentary wireless internet, and the Pantry is open 24 hours for those late-night munchies. We invite you to visit us in Lubbock, start planning your trip.

Location

Staybridge Suites Lubbock South by IHG
4801 South Loop 289, Lubbock, TX
79424, United States

Hours

Reviews

4.2
472 reviews
5 stars
287
4 stars
99
3 stars
29
2 stars
19
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some guests praised the friendly and accommodating staff, others reported rude interactions and poor service, particularly at the front desk.

Cleanliness Issues

Numerous reviews highlighted cleanliness problems, including dirty rooms, unpleasant odors, and unsanitary conditions in common areas.

Room Quality

Guests appreciated the spaciousness and comfort of the rooms, but many noted that the facilities are in need of maintenance and updating.

Breakfast Experience

The breakfast offerings received mixed reviews, with some guests enjoying the food while others found it lacking in quality and variety.

Location

The hotel is well-located near restaurants and attractions, which was frequently mentioned as a positive aspect of the stay.
  • AV
    Andrea Vanarsdall
    Jan 28, 2026
    5.0
    We had a WONDERFUL experience here, although for a night, we definitely will stay here again. The rooms are spacious the hotel staff was friendly and prompt when asking for extra blankets or pillows. The suite was clean and beautiful and really well stocked for the price we paid. The breakfast was a little subpar, but that doesn’t negate from how nice the room And the staff were
  • CU
    Crowder Assets Unlimited
    Jan 27, 2026
    5.0
    This place IS THE place to stay in Lubbock. Great location, huge room, with lots of amenities. Thanks to Savannah and her tremendous customer service I won't be staying anywhere else while in West Texas!!!!
  • RW
    Reuben Waweru
    Jan 10, 2026
    5.0
    My wife and I had a memorable stay in Dec 2025 during Texas Tech graduation and the extended stay. Fantastic breakfast services by mum Rosalinda sinyorita and motherly conversation despite her back challenges. I am back home, Nairobi but will no doubt come back or recommend to a friend. Well done. Keep going.
  • TS
    Teresa Shackelford
    Oct 22, 2025
    1.0
    The rooms were nice but the customer service has been horrible!! They over charged by one night and no refund for it. Their reasoning? Their system was down when I checked out and therefore they could not process that I checked out, despite handing my room key over and saying I was checking out, so I got charged for another night until they got their system up and working. Not right to charge customers for extra nights because of their negligence.
  • PH
    P H
    Oct 12, 2025
    1.0
    Maintenance needed / Unsanitary Conditions This hotel has gone downhill! No available rooms with wheelchair rollin showers (undergoing maintenance)! Isn’t that required? Bird poop all over sidewalk at entrance with poop tracked into hotel (front desk reported it to maintenance). Poop never cleaned up during stay)! Alternate hotel entrance door broken with sign stating ‘out of order’ Access limited to entire east side of hotel. Isn’t that a fire/safety hazard?

Frequently Asked Questions About Staybridge Suites Lubbock South by IHG

What time can I check in and check out at Staybridge Suites Lubbock South by IHG?

Check-in time is 3:00 PM and check-out time is 12:00 PM.

Does Staybridge Suites Lubbock South offer free Wi-Fi for guests?

Yes, free Wi-Fi is available in public areas for all guests.

Brand Certified Facts from Staybridge Suites Lubbock South by IHG

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